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I returned an item and never got the money back
asked by Casey M. on 4/7/15
2 Answers
The finally gave me back some of the money they owed, but kept $30 for shipping. BUT I didn't use their shipping, I shipped it myself for $8. They are thieves. I've spent another $28 in long distance charges fighting with them and have emailed them over and over and over. They just don't answer. This company should not be in business.
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That's crazy! Have you tried customer service? Keep sending them emails through their site until someone responds. Try sending it to different departments too. Good luck.
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Why do you choose to use SmartPost? No online shopper wants 2 week delivery times. Is the clothing brands at Tillys real. For example is the adidas real on that site? For clothing specifically. is Tilly's a good website to buy from I got a backpack about 4 days ago , I checked it and the status says it's cancelled? I can't track it and it didn't send a email when I ordered it . i don't know were to get a suit. I've been looking for so long now and i love the suits here but the reviews are horrible. should i order? does the online orders really take 5-7 days for the $5 shipping? Is Tellys a good or bad service? Why or why not? You said two day shipping why is it scheduled for the third day?? I ordered it on 7/17 and it says its scheduled for the twentieth?? What is the return policy for 50% off shoes https://www.tillys.com/intl/product/Nike-SB/Sneakers/NIKE-SB-Portmore-Ultralight-Mens-Shoes---------/Black/Grey/285437127 for this shoes, the sizes that i can choose, is it in US or UK ? it just show the size. for an example: "Size : 9.5" is it in UK or US ?

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