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Tidestore Questions & Answers

525 reviews
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Here’s what consumers have asked with answers from Tidestore staff and previous consumers.

34 questions answered
26% answered in 1 day
Question:

I buy something i never receive them and date is expire.

Answer:

Dear Gerale, Thanks for your question here. Could u please let me know your order number so that I could be able to check for you? Thanks. Also, you could send emails to service@tidestore.com or reviews@tidestore.com if you have questions about your order. Have a nice day. Tidestore Team

By Meg L.,
Question:

What is your email address?

Answer:

Dear customer, Thank you for your question. Our email address is service@tidestore.com or reviews@tidestore.com

By Meg L.,
Question:

Yes i had order a dress about 2 weeks ago and still have not received it. i am just wondering how long it usually takes for one dress to come in?

Answer:

If it takes more then 20 days call PayPal they will refund you!

By Lamonica S.
Question:

After a wait of 21 days i received only 2 out of 4 parcels after more than 40+ mail exchange with tidestore customer service. i have not received 2 more till now and have least hope i will get them either. definitely your products are quite catchy and good but your service is the worst. i would never ever recommend anyone to shop from you.

Question:

Question:

メールで2回ほど問合せましたが返信が来ないのでこちらから失礼します。 19日に商品届きました。 確認したとこファスナーが壊れてましたので返品お願いします。

Question:

I recently placed a biggish order and paid same day. i now have been following up and its 9 working days later. order aparently been sent in drips and drabs not together and also they have my order mixed up saying an item is been shipped and next mail says its in processing to be shipped still. please help

Question:

I ordered a dress for an special event june the 6 and the dress has not arrived. very unhappy. i hope they don\t just take the money. i wull never order from tidestore if my dress doesnt arruve

Question:

Question:

I ordered a coat several weeks ago and it still has not arrived. i want my money back!!

Answer:

Hi, Thanks for your question here. Could you please let me know your order number at reviews@tidestore.com? And I will try my best to help you. Thank you. Tidestore

By Meg L.,

Can’t see your question? Ask to get answers from the Tidestore staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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