Tidebuy Questions & Answers

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Here’s what consumers have asked with answers from Tidebuy staff and previous consumers.

190 questions answered
23% answered in 1 day
Question:

“i will like to buy a woman top. how long for shipping to the india?”

Answer:

Thanks for your question here. The shipping time depends on the shipping method you chose. The standard shipping will be 4-8 days, the expedited shipping will be 2-5 days, the super saving will be slower than others. Also, you can see the processing time for the items you order on our site. And the total time would be processing time plus shipping time after you ordered. Gengeally, after you placed an order, we will take our time to prepare for you, which will be very fast. If you have any questions, you can also write to service@tidebuy.com or sns@tidebuy.com. Have a nice day. Best regards, Tidebuy Team

By tidebuy t.,
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Question:

Answer:

Dear Nasiru, Thanks for your question here. The reviews are all written by our real customers and we are always trying our best to improve our service quality. If there is some problems, we will try our best to solve them and make our customers satisfied. We have customers all over the world and our customers all speak highly of us even we made a mistake. The customers pay much attention to our attitude and we pay much attention to the feelling of the customers. Of course, if you have any questions, you can also write to service@tidebuy.com or sns@tidebuy.com. Best regards, Tidebuy Team

By tidebuy t.,
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Question:

I am trying to find this wedding dress by eric dress #11227487 - unique off the shoulder lace wedding dress with sleeve. please advise, if you carry?

Answer:

Hi, Hope you can understand that our website is Tidebuy.com, not Ericdress.com. Please email to EricDress. Com. Thanks. Best Regards Tidebuy

By tidebuy t.,
Question:

How do i confirm correct size for leather jacket

Answer:

Hi, Hope you could kindly understand that manufacturers make all the items according to the size chart on our website, Please check the size chart before placing the order, you should have received the coat that will fit you properly! Best Regards Tidebuy

By tidebuy t.,
Question:

Answer:

Hi, Thanks for your question here. Hope you can understand that Our company called Tidebuy.com, not TIDECLOTHINGSTORE LONDON. Best Regard Tidebuy

By tidebuy t.,
Question:

Your company came up when i googled tideclothingstore london. is this correct?

Answer:

Hi, Thanks for your question here. Hope you can understand that this is so common. Best Regards Tidebuy.

By tidebuy t.,
Question:

Answer:

I was about to order items worth $150 but reading all these negative reviews has put me off.

By Linn D.
Question:

How long from order date will i get a package in monticello, ky?

Answer:

Hi, Thanks for your question here. Expedited shipping will be around 3-6 days, standard shipping 5-10 days and super saving would be more than 15+ days. Also, as you could see every item on our site has the processing time, the receiving time would be processing time plus shipping time. You could order according to your required time.If you still have other questions, please feel free to let us know at sns@tidebuy.com, Have a nice day. Tidebuy

By tidebuy t.,
Question:

Is this a trusted internet shopping is this not a scam?

Answer:

Dear Customer, Tidebuy is a trusted online shopping website and APP. Tidebuy.com is a cross-border e-commerce store for offering trendy fashion, clothes, shoes, dresses, bags, bedding, men's, kids, and jewelry, wigs, etc. We provide multiple languages such as English, Japanese, French, Spanish, Arabic, etc. We engaged in providing a better customer service and better quality items at affordable value. With advanced technology system, experienced operations team, sales team and efficient logistics services, Tidebuy.com has quickly become a leader of cross-border e-commerce. Thrilled by our rapid and steady growth, we will continue to offer an extensive product selection and follow the international trends closely. We strive to provide our customers with quality products at the best prices possible. Please trust us! Tidebuy

By tidebuy t.,
Question:

How long does shipping take?? do you send emails as to when the order ships. i paid for an item thru your company on may 21st. i have not received any

Answer:

Dear Customer, Thanks for your question to us and so happy to help you Could you please let me know your order number at sns@tidebuy.com so that we can check it to help you. Waiting for your reply~ Best Regards Tidebuy

By tidebuy t.,

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Typical questions asked:
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