Tidebuy Questions & Answers

Hello, dear friend, Thanks for your question here. Could you please so kind to offer your order number so that we can check for your order details as soon as possible? Thanks for your cooperation. Best regards, Tidebuy team

Hi, dear friend, Thanks for your question. We have our size chart for every product. Let's say, for one dress, a total size may contains the following sizes, such as, Bust, Waist, Hips, Hollow to Floor, Shoulder, Arm Length, Armscye and so on. Hopes this will help for you. If you have any questions, please feel free to let us know at service@tidebuy.com or sns@tidebuy.com. Have a nice day, Best regards, Tidebuy Team

Hi, dear friend, Thanks for your question to us. Could you please so kind to tell us your order id so that we can check the details for you? Thank you very much. Best regards, Tidebuy team

Hello, Tidebuy is a super online shop for all kinds of clothes, shoes, jewelries and so on. We're located in China. Thanks for your question the last and looking forward to your coming. Best regards, Tidebuy team

Dear Brebda, Thanks for your question here. The shipping time depends on the shipping method you chose. The standard shipping will be 4-8 days, the expedited shipping will be 2-5 days, the super saving will be slower than others. Also, you can see the processing time for the items you order on our site. And the total time would be processing time plus shipping time after you ordered. Gengeally, after you placed an order, we will take our time to prepare for you, which will be very fast. If you have any questions, you can also write to service@tidebuy.com or sns@tidebuy.com. Have a nice day. Best regards, Tidebuy Team

Dear Customer, So sorry for your inconvenience and we'll do our best to help you. Could you please so kindly to sent us your order number to sns@tidebuy.com so that we can solve your problem as quick as possible? Thanks for your cooperation. Best regards Tidebuy

Dear customer, Thanks for your question to us and we're so happy to help you. Could you please offer us your order number so that we can check your order details? Thanks for your cooperation. Any question, please contact with us via sns@tidebuy.com, Best wishes, Tidebuy team

Hi, Now, you can come to our website, and know the details. Because different time we have different activities for free shipping. So please have a look at tidebuy.com. Thank you. Best wishes, Tidebuy team

Dear customer, Thanks for your question to us and we're very happy to help you. I've reflected your problem to our customer service and she will email your order details as quick as possible. Thanks for your patience. Best regards, Tidebuy team

Hi, Thanks for your question here and we're so happy that we can help you. We're located in China, Beijing City. If you want to order some items from us, just take it easy and hope you'll have a nice shopping. Best wishes, Tidebuy team