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Most customers will look at quotes if they are serious or just shopping. If they don't hire anyone from the list or not happy, What happens? Refund?
asked by Quyen N. on 6/29/17
2 Answers
Hi Quyen.

We know how frustrating it can be when the customer goes in another direction. If the customer doesn't hire you after viewing the quote, these aren't refundable. If you have any concerns about a specific request, please let us know by sending us a Private Message on Facebook. You can reach our Facebook page by following this link: https://www.facebook.com/Thumbtack/. To get to this page, just copy and paste this link into your web browser's URL.
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Haha... Nothing. Thumbtack cashes a check and the professional gets screwed. Fun!
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