Developed in part with a grant from
the National Science Foundation
Not so great reviews about selling. Getting ready to send a bagful, but now I am re-thinking. Is it really worth it?
asked by Debbie K. on 11/10/15
47 Answers
If your clothes are name-brand and in good condition you will not get what they're worth from thredUP. Find a consignment store or go on eBay and sell them yourself. I wish I'd given mine to charity, no need to fill thredUPs pockets.
Helpful answer 12
Votes
Thanks for voting!
Not as helpful
Do NOT do NOT do NOT give them your nice clothing. They will STEAL it from you. Things that warrant a good price tag should go to a consignment shop. Those you're willing to sell, use eBay, those you just want to "off load", donate to consignment yourself. You will feel better about it, I promise.
Helpful answer 11
Votes
Thanks for voting!
Not as helpful
This place is a rip off don't send them anything. I didn't get one penny for 2 bags full of beautiful clothing and purses.
Helpful answer 11
Votes
Thanks for voting!
Not as helpful
Do not send them anything. They are totally deceitful! You will get pennies for what you send in....if that. I only wish I had this information before I sent in over $1200 worth of designer clothing some with tags on it only to receive $58. It also took almost a month for them to price my bag. Total ripoff!!!! DONT DO IT!!!!
Helpful answer 10
Votes
Thanks for voting!
Not as helpful
I would take them to a consignment shop, I sent in a huge bag of label brand clothes and got nothing!!
Helpful answer 8
Votes
Thanks for voting!
Not as helpful
If you think your clothes are worth a lot, then take the time to sell them yourself individually by piece to get what you want out of them. If you have some decent pieces and just want the ease of someone else doing the work, then send them to thredUp, with the knowledge that they are running a business so you will not get the sticker price you want. If you were planning to donate things anyway, then why not get a couple bucks out of old clothes that have served their purpose? I love the idea of upcycling and the fact that these clothes will not be garbage.
Helpful answer 8
Votes
Thanks for voting!
Not as helpful
Don't do it. If you do, don't expect much or anything at all. I also agree with Sarah. I've gone back to donating clothing that I couldn't otherwise sell in the hopes that someone out there can use it who might not be able to afford to buy clothing or shoes.
Helpful answer 6
Votes
Thanks for voting!
Not as helpful
Don't bother. I got 80 cents for a whole bag of good condition name brand clothes.
Helpful answer 6
Votes
Thanks for voting!
Not as helpful
Its a crap shoot. Never again!
Helpful answer 5
Votes
Thanks for voting!
Not as helpful
Do Not send your stuff in. They lost some of my brand-new items. They lost some of my brand-new items. I even emailed the CEO on LinkedIn pleading with him to help me out
Helpful answer 3
Votes
Thanks for voting!
Not as helpful
DO NOT SEND THEM. Use a local consignor, have a yard sale or give them away. If you pay the $12.95 for returning them, you might break even. My experiences have been just terrible.
Helpful answer 3
Votes
Thanks for voting!
Not as helpful
Is it worth it? Not for selling & getting a good return, no. You can follow the guidelines all day & it won't matter. I sell on eBay & do very well as a side. I KICK myself for sending a large bag of BRAND NAME HIGH END CLOTHES to them. I got $7 for $200+ worth. And what's worse is you aren't paid but you are forced to buy their clothes with it. And nobody ever communicates there. So, no it is not worth it.
Helpful answer 3
Votes
Thanks for voting!
Not as helpful
Definitely try and sell them on EBay or go to a consignment store. I have received very little for my last few bags. I got 8 bucks the last time and it was packed with clothes from the gap, and other name brands
Helpful answer 3
Votes
Thanks for voting!
Not as helpful
Stay away. !!!!!! Very minimum you will receive believe me. If anything at all you will get very very little In particular better items. The stuff disappears. Some have said they've seen items later on eBay that were rare. Suspected reselling of very good things. If u have little invested it's one thing--- bought at thrift stores or goodwills and it's not a loss to you. But if u paid full retail. --- stay away. It's not their business model to make money for you, believe me
Helpful answer 3
Votes
Thanks for voting!
Not as helpful
Let me say that I sent 3 bags loaded with very nice stuff a lot of which was even dry cleaned , and we're in great condition and stylish. Thred up chose 5 items from 2 bags of items. One bag "worth" $13.22 and other .55. Seriously??? I went head on because I learned of them on GMA. look around and find another option; that's my opinion.
Helpful answer 3
Votes
Thanks for voting!
Not as helpful
Just echoing what others have said. It isn't worth it. I'd use a local consignment store and take the tax deduction or use ebay for high end items.
Helpful answer 3
Votes
Thanks for voting!
Not as helpful
I have not tried selling to them. Suggest you sell on eBay. The buyer pays shipping and it all adds up.
Helpful answer 3
Votes
Thanks for voting!
Not as helpful
I agree with Amber. My first and only bag got lost. I live in Puerto Rico & It took almost 6 months to receive the bag and another month for the credit of the clothes they were going to stay with. The only really bad thing for me was, that I sent a pair of Puma casual shoes in good condition but they considered they weren't. Only hope they really send the things they won't sell to goodwill. Also you can pay a fee and the things they won't sell they will return to you.
Helpful answer 3
Votes
Thanks for voting!
Not as helpful
I agree with Sarah. But if you aren't going to take the time to sell on eBay or a consignment store and would probably just donate to a thrift store, it doesn't hurt to just send it in. But be prepared to be really disappointed with how much $ you'll get.
Helpful answer 3
Votes
Thanks for voting!
Not as helpful
No. Absolutely not.

I'm floored by reading reviews now from pride who sent their clothes in & had similar experiences to mine. I wrote my review in October of 2014!!! Almost 90,000 people have read it to date & yet - here it is, 2016, & I see a bunch of enraged reviewers from this week alone! Did they not believe my review? And those of SO many others?

I've discovered a fair amount of autocorrect typos in my review (that I can't correct, unfortunately), but the meaning of even affected sentences is still pretty clear.

When I say that each of my 3 bags had at least $1000 worth of 90% NWT clothing (like the Limited Edition Isabel Marant items I mentioned), I am not exaggerating. ALL of my NWT clothing sold IMMEDIATELY! Why wouldn't they? They were listed at more than 75% off! No doubt the Dane person snatched up all of the Marants, for example, & turned around & sold them on EBay for at least 3x what they'd just paid for them, because THEY WERE GOING FOR MORE THAN THEIR RETAIL PRICE THERE!

And what did I get for them? About $2/ ea. No joke. This, after their site's seller calculator estimated an upfront payment of at least $20/each in upfront payment. And really, they - along with ALL my other NWT, still current, designer clothes, should have been sold on consignment - not with an upfront payment.

DO. NOT. SELL. HERE.

People are finally catching on - which is why, if you read recent buyer's reviews, you'll notice they don't seem to have much of quality to sell.

Good. Because anyone buying from them, knowing that they rip off sellers terribly, is earning plenty of bad Karma themselves, by supporting the thieves that own/run ThredUp.
Helpful answer 2
Votes
Thanks for voting!
Not as helpful
I think i figured them out after this last bag. they take all of my cheap stuff but not the better stuff - BECAUSE, they have to pay you 40% if it's listed over $30. if you read the bag info., if you choose not to have your clothes returned to you, they "recycle them responsibly" - if you continue to read, it says that they sell them to a 3rd party dealer. SO - it makes more sense for them to sell the better things for less money than to pay you 40% upfront for clothes that might not sell. I believe a good percentage of the better things in the midrange are being sold to the 3rd party seller in bulk.
Helpful answer 2
Votes
Thanks for voting!
Not as helpful
They used to pay much more, but since changing their structure, you hardly get anything from them. I'm on the hunt for a better service to tell you the truth.
Helpful answer 2
Votes
Thanks for voting!
Not as helpful
I would suggest selling on consignment at a store in your area. If you don't have one or really want to trust threadUP then purchase the return bag. It's 12.95 but you will get everything back they can't / won't sell. I wish I had paid for the bag - because of the 12 items i sent - they only sold one (i got 1.30). All big brand names.
Helpful answer 2
Votes
Thanks for voting!
Not as helpful
Do not send them anything. Do not buy anything from them. There are thousands, literally thousands, of negative reviews online. Your time is worth some dollar value which you can figure out on your own. Let's say it's something low like $8 an hour, meaning if you can hire someone to mow your grass for an hour at any amount less than $8, you are better off financially paying them $6 or whatever, and going about your business and earning $8. You are $2 ahead. Well, if you screw around with sending stuff to thredup, you will be in in the hole financially.
Helpful answer 1
Vote
Thanks for voting!
Not as helpful
NO NO and NO.
I was going to donate.. but this site looked legit. I should have donated my things instead. The $2.48 I received was a joke. My stuff was expensive and new. Never again.
Helpful answer 1
Vote
Thanks for voting!
Not as helpful
I haven't used them for selling but I love them for thrift store type clothes where I can do one stop shopping rather than going from store to store.
Helpful answer 1
Vote
Thanks for voting!
Not as helpful
I would DEFINITELY not send them anything. I sent a whole bag of clothes all in excellent condition and they returned almost 90% of them (with me paying the return shipping costs) One item they sent back was a Kate Spade purse in it's original dustcover. In the end, I got $2.98 for a whole lot of hassle. I would NEVER EVER use them again. Take them to a consignment shop and save yourself the grief!!
Helpful answer 1
Vote
Thanks for voting!
Not as helpful
Whether or not to send to ThredUp depends on what you want to get out of it. If you want a high end price, don't send it in, do the hard work and waiting of consignment selling. If you want a few bucks and the ease, send it in. Or you can always donate the clothing to a favorite charity.
Helpful answer 1
Vote
Thanks for voting!
Not as helpful
I am not using them anymore, They kept things that were high end and said they were dated and they were not.
Helpful answer 1
Vote
Thanks for voting!
Not as helpful
Don't sell to them. Right now they have a pair of designer shoes listed that came from me. They are selling them for $40 and I'm expected to make less than a dollar from that sale! They literally take your clothes from you, profit from them and you make nothing. You're better off using a brick-and-mortar consigner to make some money or selling on Ebay. Heck you'd make more having a yard sale. I will never sell to them again. They also conveniently decide not to list items at their discretion and you will never see them again. I wonder if those items just get pocketed by their staff. Very shady operation. I think payouts used to be better and that's why you still see some positive reviews. SELLERS BEWARE
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
No... emphatic NO! I sent 22 items, all name brands (Freepeople, Sundance, Ralph Lauren etc) either worn once or new with tags. After 6 weeks, I finally got an email that they were accepting only 6 of the items, "donating" the rest (the items were deemed to have been of subpar quality and too "worn" - again, most were new with tags still attached. It was at that point that they determined I actually owed them money - $7.86 - for "sorting and administrative fees". No, I'm not paying them, but I sure won't ever use their so called service again. Run far away.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
You don't know me but if I was you
I would rather donate than use them..
My spouse sells his tools but he gets 40% at least that something.,
My daughter they seen her coming.
I knew her beautiful clothes expensive some with tags on it and others only worn maybe once.
New shoes never worn.
She received $2.50 to me that is considered highway Robbery.
They should be out of business.
Because they are scamming people.
I am glad all my life I donate my beautiful clothes to the poor..
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Do not!
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Do not bother to send anything at all to ThredUP. You will get less than a dollar per quality item and you'll feel raped and pillaged. It's absolutely a scam. Oh and now they have a new section where they sell your rejected items ... so thanks for nothing with an extra sting ...
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
DONT DO IT! They will rip you off. They kept 97% of my sales. Its outrageous. And to add injury to insult- the wanted to charge me taxes (I kid you not) and shipping fees to return my unsold items.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
First off, why are they paying people before the items have even sold? After something sells on consignment isn't that when you pay the person who donated the items and doesn't that make the most sense? Then the seller and Thredup share the profits otherwise it's just plain greed. This is backwards, don't waste your time or your clothing on them!!!!!!
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
I agree with most of these reviews I defiantly like buying from them the clothes are usually in new condition totally worth it as a buyer.. I also filled a bag and sold a couple of things but the really nice things I put just sort of just disappeared but I didn't fill expecting a lot, I've been selling things on eBay for a long time and although I've made some good money it is a hassle and the clothes are so reasonable on this site and really nice whatever little I did get for my things it was money off the good clothes Ive bought inexpensively., in the past I would just put things in a bag and donate and not know where they went or like I said the hassel of listing and shipping with eBay..
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
I figure it this way. I can either donate them to charity, work really hard to sell them on ebay or at a local consignment store where I may have to wait months, or I can just order a clean out bag from ThredUp and get a few dollars back. I've only sent things like Gap and Gymboree in, nothing designer. The most I've ever made was $25 for a bag, and the least was $12. It's $12 more than I had before and my closet is cleaner! I love how easy it is and how the postage is already paid.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
There is always the option of the reassurance return for $12.99 if you would like any thing back that was not accepted.
Helpful answer -1
Votes
Thanks for voting!
Not as helpful
It depends on what you think your clothes are worth. Most items I send (name brand like new) they gv me average of $1.00 for. It is super easy but you don't get a lot. Also it takes about 6-7 weeks to get the cash.
Helpful answer -1
Votes
Thanks for voting!
Not as helpful
I AM NOT SURE ABOUT THE SELLING PART. I AM JUST ALWAYS SOPPING.
Helpful answer -1
Votes
Thanks for voting!
Not as helpful
I agree with Sarah P.'s answer completely!
Helpful answer -1
Votes
Thanks for voting!
Not as helpful
If you follow the ThredUp guidelines you should get a decent return on items in the mid-price range. If your clothes are designer, however, a consignment shop might yield more.
Helpful answer -2
Votes
Thanks for voting!
Not as helpful
I've had no problem from thredUp. Have sent in four bags which would have gone to charity otherwise, so any $$ I make is gravy!
Helpful answer -2
Votes
Thanks for voting!
Not as helpful
I have to say I have had a great experience with ThredUp. I sent what they accepted as to their terms, which are fine, you can't just send anything because they are selling it. I was happy to get credit for my bag, it wasn't a lot, but still, I got to order beautiful things that were very expensive and all I did was send some gently used clothing. I got a pair of jeweled leggings (which I looked up online) and they were 175.00!!!! I got them for 22.00. Plus ThredUp send me an email for 10% off! I think they are wonderful!!!
Helpful answer -3
Votes
Thanks for voting!
Not as helpful
I love it!! I'm not going to sell my clothes consignment or eBay or a yard sale. I usually throw them in a box and ship them off to Goodwill. at thredup I get about $25 for a bag full of nice, hardly worn/washed clothing. It's usually only a dollar or two for each piece of clothing they accept, but that's more than I'm getting for it sitting in my closet!
Helpful answer -4
Votes
Thanks for voting!
Not as helpful
I have sent bags three times and have received about $50.00 each. I check each brand to make sure it is accepted and every piece is clean and without stains. The pieces I send are just items I don't want anymore and am happy with the extra cash! I like thredup!!!
Helpful answer -5
Votes
Thanks for voting!
Not as helpful
Add your answer
Posting guidelines

Ask a question

Get answers from the thredUP staff and other customers.
Posting guidelines
×
Have a question about
thredUP?
Post Review