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Threadflip staff: riddle me this... I sell an item. I ship the item hours after the purchase. The item gets tied up while in transit. Tracking clearly shows that USPS made an error and working to rectify. I found this out when the buyer asked where her item was. I apologized for the inconvenience and told her I would contact the Postmaster, which I did. The next day your staff refunded her money. Before I even received a reply, my item was delivered to her. She now has my item and her money. I was told 1 week ago that the seller would "return the bracelet sometime next week when she gets back in town". This is totally unacceptable. This individual was refunded on the 8th day following the sale. (I didn't even have to ship it until the 7th day). On the 8th day, she receives a refund because the tracking appeared that the item was sent back to me. The tracking never said any such thing. Now I'm supposed to sit around and wait to see if the item is returned? The item isn't being returned. I've reached out to the buyer several times.

I requested to speak to "Amanda's" supervisor regarding this situation being unacceptable. Crickets..chirp...chirp..

I have sold over 100 items on this site. To be treated this way is appalling. Since I followed through on my end of the contract, I need to be paid for the item. You did not due you due diligence in finding out what was going on with this item. I would like someone to contact me in a satisfactory manner.
asked by Jen A. on 3/25/15
3 Answers
They tracking update sucks and reason I closed my closet. Poor customer service and no care for sellers. Try tradesy or POSHMARK, much better platforms and tradesy fees are way less than this trashy app.
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Here is their phone number 1-877-751-3547. E-mail them every day and email their social media accounts. Leave messages daily. They will give you the money back and profusely apologize. Later, they will do it again. And again. then they will blame it on their 'programmers' and say they are working to rectify the situation. I just cash out as I sell an item now. Safest way to play.
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Simply don't use Threadflip. I've been selling on eBay and Poshmark and I'm making bank.
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I was deployed for a year and just returned. I was wondering how I go about receiving the money I had accumulated ? Thank you for your attention to this inquiry. Patte Stephenson (patsy.stephenson50@gmail.com) I do not got to threadflip on a weekly basis and therefore did not know of it's demise. I had over $200 in my account and want to collect what is mine. Never once did I receive an email saying that you were closing. Only that I had clothing that needed to be returned. You are thieves!! I want my money. Explain to me how I can collect my money I was told on 3 occasions beginning in December 2015 that my unsold items will be returned and paid the return shipping cost...as of today I have not received my items!!! Isn't that stealing? What options do I have...can they be reported for consumer fraud or some other unlawful activity? Help??? Have problems purchasing things I chose I just sent two pair of boots off today and where can I get the money from and after I sent one of the pair it said buyer declined?? What I'm I to do sorry but reviews for your service are way below good !!!! nothing over 2 stars !!! what's the problem ? I was considering joining but after reading these reviews I have second thoughts to say the least !! WHYCAN'T YOU PRICE FAIRLY SO PPL CAN GET THE BEST FROM SALE WHEN YOU POST HE ITEMS???,,,,YOU SOLD MY BLOUSE FOR 14.00 AND I ONLY RECEIVED 3.00 YOU SHOULD BE ASHAMED OF YOURSELF!!!!!! YOU AND YOUR SCAM BUSINESS SUCK!!!!! YOU COULDVE PRICED HIGHER SO IT WOULD BE WORTH MY DAMN TIME...WTH AM I GOING TO DO WITH 3 FUCKING DOLLARS?? my thread flip shipping kit has not arrived and its been over a week... What do I do? I have a box of things I need to sell (chargers, n bags clothes) should I try this? Or no ? It seems like an easy way to sell the stuff I need to sell but should I just spend the extra time n do it myself? hi, i sent a bag of designer purses over a week ago. i have not heard from anyone. can you check or let me know who to call? Susan

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