Any info re: item never arriving from the RR even though shows as delivered? Long story devastated.

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Any info re: item never arriving from the RR even though shows as delivered? Long story devastated.

asked by Holly W. on 4/5/19

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TRR S. [The RealReal Rep] · Answer 1 · 2019-04-08T07:50Z

TRR S. [The RealReal Rep]

on 4/8/19

Hello Holly,

Thank you for reaching out.

We are sorry to hear that you have not received items.

Could you kindly confirm if these items were apart of a consignment or order? We would gladly look into this matter for you.

Hope to hear from you soon.

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Tonya M. · Answer 2 · 2020-12-06T11:47Z

Tonya M.

on 12/6/20

Yes
This happened to me too! They never mailed the full order. They send prescription glasses not sunglasses and all fake.

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Any info re: item never arriving from the RR even though shows as delivered? Long story devastated.

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