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The Good Guys
Questions & Answers

114 reviews

Here’s what buyers have asked with answers from The Good Guys staff and previous consumers.

2
questions answered
0%
answered within 1 day
Question:

How easy is it to get a hold of customer service at The Good Guys?

Answer:
Very difficult. Lots of waiting and high coall volumes and push button choices...
By George S., over a year old
See another answer (1)
Question:

Is The Good Guys a scam or a legit company?

Answer:
Legit, but some shonky online practices... Will say in stock then swith to back order after payment...
By George S., over a year old
See another answer (1)
Question:

I've just purchased a faulty appliance

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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?