• The Celebrity Dresses

The Celebrity Dresses

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Overview

The Celebrity Dresses has a rating of 2.82 stars from 23 reviews, indicating that most customers are generally dissatisfied with their purchases. The Celebrity Dresses ranks 98th among Prom Dresses sites.

  • Service
    14
  • Value
    14
  • Shipping
    15
  • Returns
    12
  • Quality
    13
Positive reviews (last 12 months): 33.3%
Positive
2
Neutral
0
Negative
4
4
See all photos
How would you rate The Celebrity Dresses?
Top Positive Review

“ABSOLUTELY BEAUTIFUL!”

Frontier T.
10/21/21

I was a little nervous ordering a dress I couldn't try on beforehand, but the price was so affordable that I decided to take the chance. I am SO glad that I did! He built-in bra has nice support, and the dress is very comfortable. Customer service was also great, I needed to fix a mistake I made after placing my order and they helped me out quickly.

Top Critical Review

“Scammers”

Kayla W.
8/28/23

Do NOT order from this site... the dresses aren't exactly as depicted in the picture. When I went to return them (paid about $100 to ship it back to China on my own dime) they gave me the run around trying not to fully refund me over $300. They're now claiming they never received the dress despite me sending tracking and them confirming it arrived. Not worth the money. They are liars and a shady business. AVOID AVOID AVOID

Reviews (23)

Rating

Timeframe

Other

Thumbnail of user kaylaw590
1 review
0 helpful votes
August 28th, 2023

Do NOT order from this site... the dresses aren't exactly as depicted in the picture. When I went to return them (paid about $100 to ship it back to China on my own dime) they gave me the run around trying not to fully refund me over $300. They're now claiming they never received the dress despite me sending tracking and them confirming it arrived. Not worth the money. They are liars and a shady business. AVOID AVOID AVOID

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Value
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Thumbnail of user josied73
1 review
0 helpful votes
March 28th, 2023
Verified purchase

Unfortunately I did not have a great experience with this site. I order a custom corset type dress and it came with no boning in it. It lacked structure and was saggy. I contacted them and they agreed to make the repairs but I had to ship the dress back to China at my own cost (over $50+). I did however because I really wanted the dress to work. When I received the dress again it was not as expected. You could tell where they went in to fix the boning and added extra fabric to cover it up. Needless to say the quality of the repair was not great. I asked to return as per their policy and was met with an agressive and rude email. Finally I was able to return at my own cost again, however conveniently for them the dress was "lost" in the mail. No, I did not get tracking because that would have cost over $100 and I'd already spent way too much in shipping. Lesson learned on my part.

Products used:
Dresses

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Value
Shipping
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Thumbnail of user deeo151
1 review
2 helpful votes
May 27th, 2022

Steer clear of this website they are not even based in the US. You will wait a month for delivery and forget trying to return something they only refund a quarter of the purchase even though the garment is returned in mint condition, I returned due to poor quality. The photos are stolen on their website to misguide people. Horrible horrible terrible customer service barely responsive. Took 4 months for the partial refund. Also had to report to the BBB, this website should be shut down!

Products used:
None

Service
Value
Shipping
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Thumbnail of user lisad786
1 review
13 helpful votes
January 17th, 2020

I ordered a dress from the site that did not fit according to size. I paid $157 for the dress. The company initially offered me $25 for the return, then they bumped it to $50. After a complaint to Pay Pal, they offered a full refund. I returned the dress 2 months ago - tags still on, never worn. Spent another $50 to send it back to China. Too date, I still have not received a refund for the dress. They have the dress and kept my money.

Thumbnail of user mariannep107
1 review
2 helpful votes
February 5th, 2022

I ordered a coat which was two sizes smaller than my usual size. Sending it back was hardly possible. You have to pay the postage yourself and that eats up the prize of the item.
Never, ever order anything from such a company. To me it's close to fraud.
I didn' know it was a Chinese company, otherwise I wouldn't have ordered from them in the first place.

Products used:
Nothing and never will

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Value
Shipping
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Thumbnail of user kmeans5445
1 review
1 helpful vote
July 1st, 2023

I recently received a dress from this company. I also ordered two more from Amazon. The ones I received from Amazon were half price and same quality. I emailed Celebrity dresses to return and it has to be sent back to China. Good luck with that. I am now out $130.00 my Amazon dress is in the left. I paid 70.00 for it both fully lined

Products used:
Amazon

Shipping
Thumbnail of user frontiert
1 review
9 helpful votes
October 21st, 2021

I was a little nervous ordering a dress I couldn't try on beforehand, but the price was so affordable that I decided to take the chance. I am SO glad that I did! He built-in bra has nice support, and the dress is very comfortable. Customer service was also great, I needed to fix a mistake I made after placing my order and they helped me out quickly.

Tip for consumers:
THEY HAVE WONDERFUL CUSTOMER SERVICE

Products used:
Kate Middleton evening dress

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Value
Shipping
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Thumbnail of user ileanam30
1 review
0 helpful votes
September 1st, 2022

The worst experience ever, bad Chinese quality, the dress&shoes i received have nothing to do with what was presented on the website (see the pics attached) I had to throw them since i didn't expect to receive the money back :(.

Tip for consumers:
My honest advise is do not trust on this site, they only cheat people with their fake product.

Products used:
nothing, i had to throw them up. I feel really sorry for having trust in this site

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Value
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Thumbnail of user eleonorab9
1 review
0 helpful votes
July 13th, 2022
Verified purchase

I bought two copies of two chiffon dresses worn by Grace Kelly in the movie "To catch a thief", the white and the blue ones. The colour of the blue one isn't the same, and the details have been rendered in an odd, almost awkward way. Moreover, the dresses were in theory custom-made with my measures, but they were too tight and I couldn't tie them. When the dresses are custom-made you can't have all your money back, so now I'll have to keep them.
I gave 2 stars because if people didn't know the original dresses these versions wouldn't probably be so bad, apart from the strange elements I explained before. Besides, I suggest ordering standard sizes and not custom-made dresses, as in the second case it would be impossible to get a full refund.

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Thumbnail of user faithm273
1 review
0 helpful votes
March 6th, 2024

Loved this stunning elegant dress so much!
Received so many compliments on my event!..

Thumbnail of user ciandraw
1 review
3 helpful votes
October 29th, 2021

I ordered a dress that was 200 dollars, the dress didn't look like the picture never worn sent back the week of ordering. Paid 60 to send it back right till this day still haven't received my money they said they would give me 50% of the 200 didn't receive it. I have been waiting several months it is about to be a year now of me ordering this dress from them. And to still not receive any type of money is ridiculous I would never order here cause they policy is a lie a "90 day Money back guarantee" doesn't exist! They don't resolve any issue and also don't keep they word. You better off ordering from Amazon they at least give you your damn money back.

Tip for consumers:
To not use it

Products used:
None

Thumbnail of user pamelarios1738
1 review
0 helpful votes
November 27th, 2023

The dress looks nothing like the picture and is cheap Chinese fabric. I spent even more money at the post office, returned the dress (as I was instructed) they still didn't issue my refund. Don't waste your money. They will take your money and not give refunds. They are a Chinese company not USA based like they claim and even fake their address using a USA one.

Tip for consumers:
They claim to fully refund your item and they will not

Products used:
Dress

Service
Value
Shipping
Returns
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Thumbnail of user poppyb21
1 review
0 helpful votes
March 6th, 2024

I'm thrilled with my dress; the fabric is so comfy, and the quality is excellent! Everything functions flawlessly. Many people commented on how much they loved the dress! I am so grateful that you sent the dress!

Service
Value
Shipping
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Thumbnail of user meghannr
1 review
17 helpful votes
March 14th, 2020

This website was extreamly hard to use. I had a small time crunch for a specific dress. Never got a confirmation email about the order or a tracking number. The dress came on time with a shipping label staying the value of the dress was only $89 when the site charged me over $200 for it but the dress they sent me was in the WRONG COLOR and the customer service refused to rush order the correct dress to get to in time AND refused to give me a full refund on the wrong dress staying they made it specifically tailored to me size which was a lie because you pick a BASIC size online. Claimed I would have to pay for shipping to return the WRONG DRESS and they would charge me a 50% restocking fee. Completely terrible. DO NOT ORDER OFF THIS SITE. Can also tell most of these other reviews are FAKE to boost their scores.

Thumbnail of user awajileina
1 review
0 helpful votes
March 3rd, 2024

These people promise you everything and will agree to whatever you ask them to make... then they will go ahead and do whatever they want. Then they will say if you are not happy, to send it back to them in China and for $50 more, they will remake it exactly how you want. Shipping would cost you $150+ and $50 for the remake... along with the money you already spent $170... that adds up to $370. So for a dress that would generously cost $50 to make... you would end up spending not ~3x but ~7x as much... not to mention the amount of time spent waiting for the item and then arguing and then sending it back and then waiting for it again. What a terrible experience and I hope you do not have the same thing happen to you. Look for a place near you and people who can be held accountable. Paypal is trying to resolve this issue for me at this point.

Products used:
custom dress

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Value
Shipping
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Thumbnail of user jessicaf618
1 review
7 helpful votes
December 16th, 2020

I loved this dress SOO much for my maternity shoot! I ordered the red off-the-shoulder maternity dress. I'm 5', 34F, around 186 lbs, I usually wear a size 10 or 12 top/dress depending on the cut/breast size of the top/dress. The top fit great on my shoulders, breast, and waist, however, it was a little baggy in the forearms which I think made it look a little weird with my bracelets. Overall though I think any color in this dress looks perfect based on the reviews I've seen. I did not wear anything (like tights) under the dress as it was pretty opaque. In a word, thank you so much for my photoshoot gown, Thecelebritydresses.com!

I'm Muslim and cover everyday and so despite the fact this dress appears to be very revealing, it can also be styled modestly and is incredibly versatile.

Thumbnail of user johanner4
1 review
9 helpful votes
January 28th, 2019

I ordered this dress and it's absolutly not as the pictures!
Fabric is cheap and stinks, there are defaults, cut is different from the photo (tulle on the top, train, lenght, etc...), color is not as expected and size doesn't respect size chart.
Customers service is bad: ask me to send photo and then never answer to me!
Moreover if you order you will have to pay taxes!
For me it's false advertising and I'll never buy again on this website.

Thumbnail of user mariahb1
1 review
25 helpful votes
May 9th, 2013

I ordered a dress from this website and about 2 weeks later I tried checking the status and it said cancelled. I did not cancel it but I didnt think much of it so I reordered the same dress. They never reimbursed me for the first cancelled order even though I sent them everything they said they needed to do so. THEN I got two different emails saying the dress was on the way. So they ended up sending me the first one that said cancelled and the reordered one and so far I received one of them and it was completely open in the back like a hospital gown. TOTALLY UNWEARABLE AND HIDEOUS! My entire backside is completely out. I cannot even understand how someone sent this out to a customer. God knows what the second one is going to look like if I ever receive it. They were in contact with me when I initially told them about my problem and now they have completely disappeared and refuse to respond to me.

Thumbnail of user lizt119
1 review
16 helpful votes
September 27th, 2020

Bought this for my prom a few years ago and it couldn't be a better fit. The second I saw a picture of Gigi's dress I was absolutely in love with it and I thought it would be risky buying it online however I was completely wrong. The dress fit beautifully thank you so much.

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Thumbnail of user lenieec
1 review
2 helpful votes
January 30th, 2019

I ordered this dress in black and it was amazing. The quality was much better than I expected. It was a bit long so I hemmed the bottom but that is always a good problem to have for a formal dress. The beading was incredibly done. I would definitely recommend this to anyone. Thank you again!

Tip for consumers:
Place order in advance☺

Products used:
Esther Anderson Evening Dress 2012 Logies Awards

Service
Value
Shipping
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Thumbnail of user gigis7
7 reviews
33 helpful votes
April 11th, 2017

I ordered a dress that came in an unbelievable fast time frame! Every question and concern (there were very many) were answered right away and they took care of me which in the end helped take off some stress of my competition. I had to add a lining to it and make one minor alteration BUT for the price and the time I received it- it was totally worth it! I am goign to be wearing this again in the Miss Bikini US pageant as well. Thank you gals so much for taking care of me :)

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Thumbnail of user larag15
1 review
14 helpful votes
January 3rd, 2019

I got my dress this weekweek. Honestly, I wasn't getting my hopes up. I've ordered dresses online before and they never look like they do in the online photos. I was bowled over by the high quality of this dress! I orderer it in Ink Blue for a Christmas party and the colour was exactly as advertised. The velvet fabric has a nice weight to it and lies beautifully. The bodice is boned and has a built in bra with elastic supports covered in satin for extra support. The entire dress is lined which just adds to the quality of the piece. I can see myself wearing this over and over again. My only caveat about this dress is that the tulle lining won't make it look as puffy as Katy's. I would recommend buying an extra crinoline ( a large one) if you want the look in the photo. Also, be very careful about buying the right size; there is NO stretch or give to the fabric and it would be difficult, if not impossible, to let it out. I would definitely recommend this dress and I will purchase from this site again! THANK YOU!

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Thumbnail of user anaa35
1 review
5 helpful votes
November 18th, 2016

I ordered this in black and the dress just arrived after exactly 3 weeks! The fabric is great quality and the craftsmanship is stunning! Really well made dress, sooooo glad i bought it! It will just need some minor adjustments to the straps as my bust size is a bit smaller but nothing too demanding!
Thank you so much, i'm very happy with it! :)

Tip for consumers:
You'd better make the custom order for your measurements.

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About the business

The #1 online shop for affordable celebrity dresses, red carpet dresses, celebrity inspired prom, evening and cocktail dresses. Shop the best collection of formal dresses, red carpet outfits as seen at the Oscars, Grammy and Golden Globe Awards. Get th...

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2.8
23 reviews
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