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TeenSafe Questions & Answers

133 reviews
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Here’s what consumers have asked with answers from TeenSafe staff and previous consumers.

33 questions answered
15% answered in 1 day
Question:

I'm am curious if the people having issues are all using android or apple? is one having more of an issue than the other?

Answer:

I'm using Apple

By Mylinda L.
Question:

What about direct message in instagram. we this messages appear

Answer:

Yes all activity on Instagram will appear

By Paula V.
Question:

How do i cancel if i would like to

Answer:

I just called the 800 number and press 2 for billing, i spoke to someone right away and they canceled my service. Need Help? (800) 245-8598 6am – 7pm PST

By njmom l.
Question:

Does it work in south africa? what happens if i sign up premium package and then the target cellphone gets stolen or break?

Question:

I'm considering the free trial however, i do not want my child to know i'm tracking her as this will compromise my relationship. has anyone ever experience a clitch with teensafe? i'm wary about even testing the free trial.

Question:

I was downloading the system to my daughters phone and now it will not come back on at all.

Question:

Is it free

Question:

Getting a message when i try to activate the phone number i want to monitor, stating: "registration status failed. please contact support. info from server: http error 401: unauthorized

Question:

Can i track my teens location even if he is not on wifi? also can i use my phone to track him?

Question:

Do u have to install from the teens phone

Can’t see your question? Ask to get answers from the TeenSafe staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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