TBdress Questions & Answers

7,354 reviews

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Here’s what consumers have asked with answers from TBdress staff and previous consumers.

351 questions answered

19% answered in 1 day

Question:

I just had an on line site do a shopping scam on me so i am doing my due diligence, how do i know your company is legit?

Question:

I want to return a dress as i am unhappy with it, am i entitled to a refund? I want to return a dress as i am unhappy with it, am i entitled to a refund?

Answer:

The African shirt was so useless that I cannot refund it for another one. It was the worse thing I have ever ordered in my life. It took three months to come and it was a disappointing mess.

By Adalbert T. over a year old

Question:

Hi i need to know what sizes does small represent Hi i need to know what sizes does small represent

Answer:

Small size can go in between 2&4

By Ruby T. over a year old

Question:

I want to buy a dress from you guys but the reviews have me scared. what is your turn around when shipping an order and does it comes through customs?

Question:

How long do you have to wait for your package. my package has been in china for 4 days now. how long will it take to get to the us? How long do you have to wait for your package. my package has been in china for 4 days now. how long will it take to get to the us?

Answer:

Mine took 11 days from time I ordered it. Dresses are beautiful!

By Donna R. over a year old

See more answers (3)

Question:

Hi, i want to buy a night dress for a 44 europe size. shipping to israel. how much time in advance i have to order. thanks

Question:

Hi i order a dress im worry about how your dress run, im 14 i order xl

Question:

Hi orden a dress im worry about how your dress run, im usually 14, i orden xl Hi orden a dress im worry about how your dress run, im usually 14, i orden xl

Answer:

Im size small in general. Order size 4, fit alright

By Ruby T. over a year old

Question:

Yes i ordered a dress and has yet to receive it. it has been about two months now. who do i contact? Yes i ordered a dress and has yet to receive it. it has been about two months now. who do i contact?

Answer:

service@tbdress.com or sns@tbdress.com

By Karen P. over a year old

See more answers (5)

Question:

How is it that you have time to respond to all the negative reviews but no time to create your customer's clothing on time? i'm so glad that i've never ordered anything from you scammers!

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

TBdress Questions & Answers

I just had an on line site do a shopping scam on me so i am doing my due diligence, how do i know your company is legit?

I want to return a dress as i am unhappy with it, am i entitled to a refund? I want to return a dress as i am unhappy with it, am i entitled to a refund?

Hi i need to know what sizes does small represent Hi i need to know what sizes does small represent

I want to buy a dress from you guys but the reviews have me scared. what is your turn around when shipping an order and does it comes through customs?

How long do you have to wait for your package. my package has been in china for 4 days now. how long will it take to get to the us? How long do you have to wait for your package. my package has been in china for 4 days now. how long will it take to get to the us?

Hi, i want to buy a night dress for a 44 europe size. shipping to israel. how much time in advance i have to order. thanks

Hi i order a dress im worry about how your dress run, im 14 i order xl

Hi orden a dress im worry about how your dress run, im usually 14, i orden xl Hi orden a dress im worry about how your dress run, im usually 14, i orden xl

Yes i ordered a dress and has yet to receive it. it has been about two months now. who do i contact? Yes i ordered a dress and has yet to receive it. it has been about two months now. who do i contact?

How is it that you have time to respond to all the negative reviews but no time to create your customer's clothing on time? i'm so glad that i've never ordered anything from you scammers!

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