TBdress Questions & Answers

Hi, I have checked the order, the dress has shipped out by DHL on June, 16th.the tracking number is 4570445482, you can check the logistics here: http://www.dhl.com/en.html.Because the international logistics update very slow, so you can check it 3-5 days later. Any other questions please free feel let we know via sns@tbdress.com. Have a nice day!

Hi, thanks for your question here. Have you ordered on our website? If you have made the order, you can send me your order number to sns@tbdress.com. I can check your order and help you to solve your problem. Have a nice day!

Hi, thanks for your question here. If you had some problems on your order, please write us at service@tbdress.com and our representative will reply you in 24-48hs. You could also visit our online chat for help. If you still have other questions, you could also let me know at sns@tbdress.com. Have a nice day.

Hi Thanks for your message here. To get a coupon code, you could register on our site and then leave your impressions about our site here https://www.sitejabber.com/online-business-review#tbdress.com_(TBdress) and customer id would be your email address, then I'll be able to send the coupon to your register email box. Any other questions, please feel free to let us know at sns@tbdress.com. Have a nice day.

Hi, Kindly note it stated on our site that every item has the processing time. Receiving Time = Processing Time + Shipping Time Different item has different processing time, you can check the processing time on the item page. If you chose Expedited shipping, you can get the item after 3-5 days once it shipped out. That's the fastest shipping method. If you chose super saving shipping or standard shipping, it will take about 2 months, so it depend on the shipping method you chose. If you need the item in urgent, I advice you to chose Expedited shipping. Any other questions, please feel free to let us know at sns@tbdress.com. Have a nice day.

Hi So sorry to hear you had some problems on your order. I could see you left a comment and our representative will contact you shortly, please just pay attention to your register email and don't forget to send a reply. Any other questions, please feel free to let us know at sns@tbdress.com. Have a nice day.

Hi Thanks for your question here. I could see on March 8th, it has reached your post office and the postman has contacted you at that time and it may be failed. Just see the lastest shipping status below. Please kindly contact your post office with your tracking number RO267683046CN. 2018-03-08 07:34POLOKWANE, At Office, First Notification to recipient Any other questions, please feel free to let me know at sns@tbdress.com. Have a nice day.

Hi, SO sorry to hear you had some problems on your order. Could you please let me know your order number so that I could offer further help? Or you could email us at sns@tbdress.com. Have a nice day.

Hi Thanks for your question here. As you could see it states that the receiving time= processing time+ shipping time. Processing time is listed on the product page and for shipping, you could choose it according to your demand. Any other questions, please feel free to let us know at sns@tbdress.com. Have a nice day.

You may send your order number or register email address to sns@tbdress.com so that we can help you to check the order details. Or check your spam box to find if it's there.