TBdress Questions & Answers

7,354 reviews

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Here’s what consumers have asked with answers from TBdress staff and previous consumers.

351 questions answered

19% answered in 1 day

Question:

Does the package come in on time if u pay for shipping' Does the package come in on time if u pay for shipping'

Answer:

Mine took 6 months to arrive and I got the wrong product and no customer service to speak of just lies..

By Stu S. over a year old

Question:

I am tempted to purchase one of your evening dresses but am concerned about quality and fit. what is your policy on returns and refunds?

Question:

What is the usual time for shipping? how soon can i get it?

Question:

I want to buy shoes for prom but i'm hesitant because of the awful current reviews.... I want to buy shoes for prom but i'm hesitant because of the awful current reviews....

Answer:

Prom is a big deal... I wouldn't take a chance ordering from this site.

By C T. over a year old

Question:

I ordered a dress like 3 weeks ago when will it come?

Question:

How long does it take to get in once ordered? How long does it take to get in once ordered?

Answer:

Dear, thanks for your question here. You can check this link to see details, https://www.tbdress.com/help/when-will-i-receive-my-items-after-i-place-an-order-90.html. Nice day!

By Aaron l., over a year old

Question:

I have 2 orders with you 9343047 and 9350458 i accidentally ordered item #12951451 2 times one in both orders...i only want one of them... I have 2 orders with you 9343047 and 9350458 i accidentally ordered item #12951451 2 times one in both orders...i only want one of them...

Answer:

Dear, I checked our service had helped you cancel your order 9350458, please kindly check your email and reply us. Thanks! Nice day!

By Aaron l., over a year old

Question:

I am a uk size 8... should i order my wedding dress in american 4 or size up? whats the nearest return center to the uk? thanks I am a uk size 8... should i order my wedding dress in american 4 or size up? whats the nearest return center to the uk? thanks

Answer:

Hi, thanks for your question here. You can choose the size according to the size chart (which on the page of the dress you would like to buy). Nice day!

By Aaron l., over a year old

Question:

When will my order be shipped? When will my order be shipped?

Answer:

Dear, Thanks for your question here. Could you kindly offer your order number so I can check it for you? Nice day!

By Aaron l., over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

TBdress Questions & Answers

Where are they located?

Does the package come in on time if u pay for shipping' Does the package come in on time if u pay for shipping'

I am tempted to purchase one of your evening dresses but am concerned about quality and fit. what is your policy on returns and refunds?

What is the usual time for shipping? how soon can i get it?

I want to buy shoes for prom but i'm hesitant because of the awful current reviews.... I want to buy shoes for prom but i'm hesitant because of the awful current reviews....

I ordered a dress like 3 weeks ago when will it come?

How long does it take to get in once ordered? How long does it take to get in once ordered?

I have 2 orders with you 9343047 and 9350458 i accidentally ordered item #12951451 2 times one in both orders...i only want one of them... I have 2 orders with you 9343047 and 9350458 i accidentally ordered item #12951451 2 times one in both orders...i only want one of them...

I am a uk size 8... should i order my wedding dress in american 4 or size up? whats the nearest return center to the uk? thanks I am a uk size 8... should i order my wedding dress in american 4 or size up? whats the nearest return center to the uk? thanks

When will my order be shipped? When will my order be shipped?

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