TBdress Questions & Answers

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Here’s what consumers have asked with answers from TBdress staff and previous consumers.

351 questions answered
19% answered in 1 day
Question:

I am interested in purchasing some dresses from tbdress but i'm not quite sure. some of the reviews are really good and others are warning me not to buy. the no returns and bad customer service are a turn off and a red flag. is it worth it?

Answer:

DONT DO IT! Check out TbDress- Fails on Facebook and see what kind of product they deliver. The five star reviews are fake. I still have the atrocious "dress" they sent me and they refused to respond to my messages until I filed a dispute with PayPal. You will wait forever for your product to be delivered (over a month) and then be disappointed and have to fight like hell for a refund. Not worth it!

By Carol S.
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Question:

I would to know about its quality am from canada

Answer:

Do not buy, Material is thin and cheap.

By Tifernie C.
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Question:

I just ordered a few dresses from this website and was told it would take 15-20 days before i received my order. it took apparently 10 days before my order was processed, and it's been 12 days since it was shipped, and still nothing about whether or not it has even arrived in my country yet. i'm from canada, does anyone know how long before i should actually expect to receive it?

Answer:

This web site is fake it's been a month and I havnt gotten my item yet smh

By Elelisha P.
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Question:

Answer:

Omg! Don't dare buy! They're scammers and the quality of the clothes are total crap! Nothing looks like the photos and quality is to the lowest cheesiest! You must be reading the wrong sites to say all good reviews. Because I made a mistake of not reading the bad reviews before ordering! Don't waste your money! Don't!

By Tina G.
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Question:

I jusst want to ask is it safely to pay with my cridet card because it's the first time for me to make an order online

Answer:

DO NOT SEND THEM ANY MONEY. Please. You would be better off flushing your money down the toilet. The photos they use on the website are NOT of their actual products. They steal copyrighted images from other reputable manufacturers and make cheap knockoffs. They also make it impossible to get your money back. Spend a little extra money and buy from a better company and don't make the mistake I did.

By Jamie H.
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Question:

How long does it take to receive your order from the warehouse?

Answer:

Hi, Thank you for your question here. This depends on the shipping method you choose, there are three kinds of shipping methods, the expedited shipping is the fastest one, you can get the item after 3-5 days after it shipped out, and the super saving shipping method is the slowest one, another one is standard shipping. Any other questions please feel free let we know via sns@tbdress.com. Have a nice day!

By Aaron l.,
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Question:

Why do you not take returns on your mdse. when you are asked for an address to return items that don't fit, you ask all kinds of questions such as the order number. i sent that back asking again for an address. you reply with another question. do you not stand behind your orders or do you scam people out of their money. you beat me out of $104.00. jane jones

Answer:

You won't get your money back. They will tell you to sell it locally to recoup. They do not stand behind merchandise that doesn't fit.

By Jessica A.
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Question:

Answer:

This place is a scam and Halloween costumes are made with better quality. Don't order from them

By Peen m.
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Question:

I attempted to contact you all but the recording said that you will be closed until february 14, is this correct? will my order be processed when i order or after you reopen?

Answer:

Please take a look at this page before you buy. This is a scam company, just the same company with different names such as Ericdress, Lily, Tinkledeals... https://www.facebook.com/TbDressFail/

By eva p.
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Question:

How is the shoe quality?

Answer:

While I have not ordered shoes, I have ordered about five dresses, a coat, purse, and necklace. Not one item that I ordered was as it appeared. The site has a reputation for paying people to make positive reviews. They have made one high-end item for the pic, but what you receive is drastically different. As well, one item that I ordered was out of stock, and they did not give me a full refund because they said the items were highly discounted and I was already getting a good deal. If you cannot afford to lose your money, I would suggest that you purchase at a local store. The clothes were so bad that I promised myself that if anybody asked my opinion I would admonish them to stay away from this site. It is a scam. I hope this is helpful to you.

By Saturia L.
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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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