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My granddaughter ordered a wedding dress from your site March 27 for her wedding on April 25 and still has no idea if the dress has shipped or if it will be there on time. I just told her to cancel the order and get her money back if she does not hear from your staff tomorrow. The last e-mail she got was one on April 9 saying the dress was done and passed final inspection, but nothing since.
asked by Thomas H. on 4/20/15
4 Answers
Nope, go to plan B. Get an off the rack or second hand. Would be way better than what you will receive. IF you receive it anytime near the wedding. She will need to go through PayPal to get her money back (hoping she paid that way otherwise she's stuffed) In the end I called PayPal and spoke to someone and they paid me the difference of what TBdresses were offering.
They will offer her a small refund and for her to keep the dress. She will need to be very bushy and then call PayPal to discuss it. They will help, they know this company is rotten.
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Move on. If the dress arrives it will be horrible. Cheap and ill fitting. I managed to get my money back through a PayPal appeal. Don't even wait for the dress, pick out a new one. Their stuff is garbage.
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Move on to Plan B..this site is nothing but disappointment and regret..that you ever bought from them! Sizes are off, quality is horrendous and all of those positive reviews are scams...no way can people's opinions be so polar..I'd cancel the order and fight for a refund. So sorry..hope she finds her dream dress..she wont find it here
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They do not tell you, except in very tiny print below the picture image of thevdress that there is minimum of 6-8 weeks just to make the dress. Add into that shipping from China. I wouldn't be looking for it anytime soon.
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