Their website clearly states they can fix ANYTHING! After purchasing the PPT Recovery software, it never worked! Over the course of about three weeks, I sent THEM 3 PPTs I had trouble with, and THEY could not repair them!!! (Images did not load.) Once, they even claimed one "was successfully repaired"! Could not get a refund - even within their guaranteed 30 days. I don't know who's writing their positive reviews, but it is NOT the real consumers! BUYER BEWARE.