I have sent 2 e-mails about returning a dress that does not fit and I've gotten NO RESPONSE! Lauraflournoy8@gmail.com

asked by Laura F. on 9/10/17

3 Answers
Thumbnail of user jerseym2

Ha! Another cookie-cutter sham email from StyleWe. StyleWe sizes never fit - thus all the awful reviews about their product quality. Good luck getting your item returned and your full refund. You have to ship it to China (even though they have a warehouse in America). You have to ship your item with a tracking number (cannot use USPS for that). You have to prove (after months of emails) that your item got there. You probably will spend more on return postage to get your item back than what you spent on the item. You will receive an email that promises you a refund discount on your purchase rather than returning an item (a waste of your time). If you do choose the refund amount, you will have to send many, many emails and maybe you'll get a response like; (we haven't received it yet; we're looking for it; we need more time to research this; oh yes, we have it, but you have to pay an additional $50 to get this out of customs; etc). Buyer beware - read the one-star SiteJabber reviews. This is the real deal of a scam retailer that shouldn't be allowed to operate in the United States.

Helpful  (1)
Thumbnail of user stephaniev33

They will make you send it to China and then claim that they never received it... Donate it to the homeless.

Helpful  (0)
Thumbnail of user lannys8

Dear Laura.

Sorry for the inconvenience.

Upo checking, We have reply your email within 24 hours, But the email system inform us.

The following message composed by you on ticket failed to reach the recipient.

Could you pls email us the other email address and pls double check your Spam mail.

If you still run into any issues, feel free to contact us at any time.

Best regards
StyleWe

Helpful  (-1)

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