• Studiosuits

Studiosuits

Ratings On Other Platforms

Trustpilot
4 / 5

Overview

Studiosuits has a rating of 4.09 stars from 2,044 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Studiosuits most frequently mention customer service, great quality, and easy process. Studiosuits ranks 1st among Suits sites.

  • Service
    632
  • Value
    198
  • Shipping
    193
  • Quality
    1547

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 71.6%
Positive
536
Neutral
50
Negative
163

Instant Feedback

195
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What reviewers want you to know

Positive highlights

  • Quality suit designs and material with excellent customization features.
  • Efficient service, well informed through process and good quality product,

Critical highlights

  • The payment options seem a bit janky, is it to avoid merchant fees?
  • Could not load a credit card in to make a purchase.
How would you rate Studiosuits?
Business's Favorite Review

“Awesome from start to finish.”

Mark S.
8/31/23

I needed the perfect pattern on a sports jacket to match a dress my wife had picked out for our son's wedding. Finding something shopping retail stores was a nightmare Studiosuits came through inside two weeks leaving plenty of time for minor alterations locally. Great, great service. Even better price!

See full review
Top Positive Review

“Thank god for Studiosuits”

Josh C.
7/28/20

I needed a highly custom yellow tuxedo for some marketing videos for my business. It was impossible to find and I was giving up home. I almost turned to a custom suit maker in town for a $2000 option which was outrageous. Studiosuits cost me 1/10 of that and NAILED it. Communication was excellent as was the workmanship. So happy to know that they exist. I will be doing more business with them in the future.

Reviews (2,044)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (369) studio suits (292) quality suit (63) quality product (48) linen suit (37) trial suit (21)
Thumbnail of user joshc266
1 review
6 helpful votes
July 28th, 2020

I needed a highly custom yellow tuxedo for some marketing videos for my business. It was impossible to find and I was giving up home. I almost turned to a custom suit maker in town for a $2000 option which was outrageous. Studiosuits cost me 1/10 of that and NAILED it. Communication was excellent as was the workmanship. So happy to know that they exist. I will be doing more business with them in the future.

Thumbnail of user michaelm13820
1 review
0 helpful votes
March 7th, 2024
Verified purchase

Aside from my positive review, the website and buying experience was a breeze. I kept my suit pretty simple and didn't change anything except for the jacket and pant size. But I was blown out of the water with all of the suit options and customizations that they had available. Most definitely believe that when I am in need of a suit again, I do plan to explore the suit customization options. Thank you again!

Reason I chose this business:

The suit color and style was just what we were looking for.

Thumbnail of user bobm1134
1 review
1 helpful vote
December 18th, 2021
Verified purchase

I ordered a suit using one of the top Italian wool fabrics. I have used a different company previously for another suit which arrived rolled up into a ball and packed in a plastic bag! I was delighted that this suit came boxed and well presented, but you will need it pressing. If you budget an extra £30-50 for minor alterations you won't be disappointed. To be fair, the alterations needed on this occasion were due to my measuring! Overall extremely happy with my purchase.

Thumbnail of user thomasa1522
1 review
0 helpful votes
March 18th, 2024
Verified purchase
• Updated review

With every order I wait 2-3 weeks and then am told that 1 or 2 of the fabrics I ordered are not available.
Or I get a partial shipment and when I ask for the remaining items I am then told they are not available.
Studiosuits should remove unavailable fabrics immediately from it's website and tell you about unavailable fabrics right after your order, not 3 weeks later.

They explained why I only received a partial shipment.

Reason I chose this business:

Excellent Italian and Irish linens.

Service
Easy to navigate
November 5th, 2023
Verified site experience
• Previous review
Lots of color options
August 2nd, 2023
Verified site experience
• Previous review
A friendly website
July 3rd, 2023
Verified site experience
• Previous review
Easy and fast
May 11th, 2023
Verified site experience
• Previous review
Easy to select fabric
April 10th, 2023
Verified site experience
• Previous review
Thumbnail of user tobym106
1 review
11 helpful votes
November 20th, 2021
Verified purchase

I submitted my measurements using the guidelines provided. The product was so poorly constructed, local tailors could not salvage it. This company would not accept any responsibility for their poor product. I received only the same canned response, "We have no reason to provide you with an ill fitting jacket" despite providing varied forms of evidence of the poor construction of the suit. I had to buy another suit from Men's Warehouse for my wedding.

Tip for consumers:
Do not use this site.

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user yr64
1 review
0 helpful votes
January 1st, 2024
Verified purchase

Fabulous…. I'm super happy with how it turned out, and forever grateful for Studio suit's urgency to get the item made shipped and delivered before Christmas morning!
My first order but definitely not my last!

I’m super happy with how it turned out, and forever grateful for Studio suit’s urgency to get the item made shipped and delivered before Christmas morning!
My first order but definitely not my last!

Reason I chose this business:

My husband located studio suits and loved the options.

Service
Thumbnail of user stephenv663
1 review
0 helpful votes
March 23rd, 2024
Verified purchase

This was my first purchase from studio suits. It was an experiment. I expected something cheap, but it has a fantastic quality! Thick, handsome tweed. Nice pattern and color. I just ordered two more items. Thank you!

Thumbnail of user gijsv8
1 review
0 helpful votes
January 19th, 2024
Verified purchase

If this worked I would have been a big fan. Measurements were either wrong from my part or lost in translation. So unfortunately it's not very usable and my local tailor can't fix the problem (jacket too short), buttholes too high. Several other things went very well though so if you get lucky with the measurements its a great way to add to your wardrobe.

* Studiosuits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user victoro243
1 review
0 helpful votes
February 17th, 2024
Verified purchase

Shopping at Studio Suits was a delight from start to finish. The wide range of fabrics and customization options allowed me to create a suit tailored to my exact preferences. The user-friendly website made the ordering process seamless, and the detailed measurement guide ensured a perfect fit. The customer service was exceptional, promptly addressing any inquiries I had. Upon receiving my suit, I was impressed by the quality of craftsmanship—every detail, from stitching to lining, reflected precision and expertise. Studio Suits exceeded my expectations, delivering not just a suit, but a personalized and top-notch shopping experience.

Service
Thumbnail of user jaya667
1 review
1 helpful vote
September 9th, 2022
Verified purchase

Service was fast, the product was well made and, for the cost, far exceeded my expectations. I ordered two blazers. They sent one blazer first to confirm fit before sending the second. The first fit except that the sleeves needed to be shortened 1 1/4". I advised them in an email and the second arrived a couple of weeks later. It was a perfect fit. The jackets were linen and just be aware that they will need to be pressed after you receive them, but for $150 they are wonderful.

I requested that the second jacket have the sleeves shortened. They shortened the sleeves.

Reason I chose this business:

I wanted linen blazers. I don’t need them to be some expensive Italian things to show off the labels, I just need decent jackets to wear to a restaurant or wherever. I happened to see Studiosuits on line while I was in Italy and decided to take a shot.

Reason I chose this product:

They were exactly what I was looking for.

Service
Quality
Thumbnail of user janer806
1 review
0 helpful votes
January 28th, 2024
Verified purchase

A wonderful option if you don't have a huge budget for a suit. High quality, and great customer service! My husband is very pleased with his jacket, and wears it regularly!

Reason I chose this business:

Affordable and great products!

Thumbnail of user sergioc293
1 review
0 helpful votes
January 2nd, 2024
Verified purchase

Was very skeptical with everything being online but the quality is fantastic and I'm happy with everything. I only wish that tracking was available for shipping. When opening the shop app it's never updated, even after delivery. But it's always a nice surprise to receive the items as quickly as I do.

Thumbnail of user tylers657
1 review
0 helpful votes
May 30th, 2022
Verified purchase

I had a great experience design my suit and the measurements I took made sure it fit perfectly.

Reason I chose this business:

Price and selection of the color of suit I wanted.

Reason I chose this product:

For my wedding I wanted a fun but classy dark green suit.

Quality
Thumbnail of user tamarak99
1 review
2 helpful votes
January 6th, 2021
Verified purchase
• Updated review

Ordered a custom blazer for my husband and the moment he put it on his face lit up and said "I've never had a jacket that fits perfectly!" He's short and stalky with very broad shoulders. Everything is always too long in the arms and overall length. The company confirmed our odd measurements which I really appreciated, and the final product is absolutely perfect. Just beautiful. Will absolutely be a forever customer. You can tell the quality, expertise and time that went into this garment. Thank you for your superior quality.

Reason I chose this business:

Customization options were far better than anything I’ve seen.

Reason I chose this product:

Gift for my husband.

Value
Shipping
Quality
Love
December 16th, 2020
Verified site experience
• Previous review
Thumbnail of user mattg690
1 review
1 helpful vote
February 26th, 2024

Just look at the picture…what a scam! They don't offer returns yet send you something that's obviously not custom made. Look at the lapel, it's seriously terrible. And the color isn't even close to what I ordered. I don't know how they have so many 1 star reviews, because this is the biggest waste of $250 I've ever experienced.

Products used:
Tux jacket

* Studiosuits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user christianm405
1 review
2 helpful votes
November 7th, 2021
Verified purchase

The onlineshop with its great number of studiosuits.com was quite impressing so I gave it a shot.
For a 130€ trouser I had to pay another 24,70€ on taxes and 14,88€ on fees for paying the taxes because there is no 22€ exception anymore. If you come over 150€ you will have to pay import duty on top. So its not really as cheap as it looks. The wool trouser itself is obviously no real bespoke quality but because of the good fabric lives up to my expectations.

Reason I chose this business:

Great number of Fabrics to chose from.

Reason I chose this product:

Wanted a virgin wool Trouser in black tweed fabric.

Quality
Thumbnail of user donaldc1302
1 review
0 helpful votes
March 3rd, 2024
Verified purchase
• Updated review

I have purchased three suits from Studiosuits. The first was the Peaky Blinders navy pinstripe, the second the Peaky Blinders gray tweed with vest and the third the Napoleon black wide stripe wool suit. I have been very satisfied with all three purchases. They were all delivered a little before the promised date and are well tailored. The fit has been just what I hoped for. They look custom made for me. I don't think you could beat them for the price I paid. To me they look more like $800 to $1,000 suits.

Reason I chose this business:

I was attracted to the cut of the Peaky Blinders Thomas Shelby suits as shown in the ads. They arrived looking exactly like advertised. I also felt the price was excellent for what has turned out to be three high quality suits.

Excellent
September 23rd, 2023
Verified site experience
• Previous review

Excellent. I purchased a similar suit in August and was very pleased with it so bought this one in the vintage tweed,. I did change the pants length in this one from a 34 to a 32 length, as I wanted them a little shorter, but that was my fault as the first pair came exactly as I ordered them.

Very smooth so far
August 14th, 2023
Verified site experience
• Previous review
Thumbnail of user russells664
1 review
0 helpful votes
October 13th, 2022
Verified purchase

It was very easy for me to submit my measurements on their website and I received my suit in record time!

Quality
Thumbnail of user johnf4308
1 review
0 helpful votes
July 29th, 2022
Verified purchase

Great coat! Easy purchase with quick delivery. No complaints at all. Quality is great thank you very much

Reason I chose this business:

Researched it

Reason I chose this product:

What I needed

Quality
Thumbnail of user davidb8576
1 review
0 helpful votes
July 25th, 2022
Verified purchase

My sincere thanks to Pearl, Erica and Paul who all contacted me individually to ensure that they would do their best to help me resolve my situation. Not only did they resolve the situation, but they went far beyond my expectations, and combined with the exceptional DHL delivery service, I was supplied with a very well crafted shirt weeks before my event. Honestly the best online shopping experience ever.
Thank you again.

Pearl, Erica and Paul were all exceptional in the service they provided. My sincere thanks.

Reason I chose this business:

Seemed like a reasonable risk.

Reason I chose this product:

Appeared to be very good value.

Service
Quality
Thumbnail of user jacobj443
1 review
0 helpful votes
March 21st, 2024
Verified purchase

I ordered a wool suit with a few of the offered modifications and I can honestly say I've never found a better fit. I mentioned a few physiological traits that often limit me when buying off racks and was surprised to have my comments taken seriously. Whomever received my order and tailored accordingly, you deserve a raise.

Reason I chose this business:

Honestly, I was value shopping to collect formal outfits for a new job.

Thumbnail of user jamesd4818
1 review
0 helpful votes
September 9th, 2023
Verified purchase

I think the website is fine. I'm just a bit disappointed because I looked at over a hundred green sports jackets online before I selected this one. I thought the style, fabric and color looked good. Unfortunately the jacket does not fit. I own other 46L jackets and they fit perfectly. This is not a 46L you shipped me. It might be YOUR 46L but you can't have your own sizes in the clothing industry.

Quality
Thumbnail of user hughc104
1 review
0 helpful votes
June 29th, 2022
Verified purchase

Faultless attention and rapid service all the way with impressively smooth, fussfree production of two very, very well made linen suits.

Reason I chose this business:

Through
Google

Reason I chose this product:

Suitable for a Mediterranean wedding and other celebrations afterwards.

Quality
Thumbnail of user anthonyp2137
1 review
0 helpful votes
March 11th, 2024
Verified purchase

At first I was a little skeptic about ordering a suit on line. I figured I'd give it a shot. When the suit arrived it was very well packaged and the quality of the material was perfect. The suit fit me perfectly. Great craftmanship. I received many compliments when I wore it. I will be doing more business with STUDIOSUITS in the future.

Reason I chose this business:

I was looking for a old classic suit and when I saw the peeky blinders suit I had to give it a shot. I was totally satisfied with the craftsmanship and quality of the suit.

Thumbnail of user colinh157
1 review
0 helpful votes
December 18th, 2020
Verified purchase
• Updated review

A very easy process and delivery of a good quality jacket sooner than anticipated - thank you.
I'll be back..

Reason I chose this business:

Easy process Good price

Reason I chose this product:

To replace a jacket I couldn’t find on the high street.

Value
Shipping
Quality
Easy
November 27th, 2020
Verified site experience
• Previous review

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From the business

Suit yourself right with StudioSuits custom clothing! A traditional tailoring workshop offering a variety of custom tailored suits, jackets & pants, etc! Collect your eye-catching outfits today!

Company Representative

Thumbnail of user studios2
Studio S.
Typically responds within 5 days

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4.1
2,044 reviews
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