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is this website trustworthy enough to order a prom dress?
asked by Tatiana D. on 3/2/16
3 Answers
Each seller is independent within the site. I never got a response from Storenvy customer service, so Paypal refunded my $. So you take your chances. Ebay will refund if the item is not as described or pictured. Also look at where the item ships from, if it's China,it could take 2 weeks and more.
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If you find a dress or other products on Storenvy you want to buy. Contact the store before you make a purchase.
If its is a custom made to order dress, ask them for references, ask them for timelines, ask them for shipping time.

If it is a pre-made dress, ask them all the details you need to know in advance. What are the measurements for the neck, shoulders, chest, waist, length, etc. Color options, what kind of shipping will they use. Do they guarantee the quality of the product? What is the dress made out of? What is their return policy? Etc.
As Catherine stated in her reply, we are all independent stores selling on Storenvy. We all have different policies, we are located world wide, so shipping times will be different.
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Your best bet is to pay close attention to the reviews for the seller. Much like Amazon or Etsy or eBay, each seller is responsible for their store and the things they sell in it - which means some things are going to be fabulous and some won't be. So check the reviews and make sure you know that the seller you're trying has a solid reputation with their buyers and consistently delivers a good quality product.
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