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Stackry Questions & Answers
Here's what consumers have asked with answers from Stackry staff and previous consumers.
32 questions answered
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Thanks for your question. Yes we do. You can ship up too 1000 mil, but please be aware sending items such as Perfume will slow your transit time, because it is still considered a dangerous flammable good. Thank You.

By Sean V., Shipoptima Representative
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Thanks for your question. Most definitely we ship to South Africa! Check out our rates here: https://www.stackry.com/en/shipping-calculator Thank You!

By Sean V., Shipoptima Representative
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Thanks for your question. It is becoming increasingly difficult to ship loose lithium ion batteries and battery chargers/power banks since new rules as of April 1, 2016 have gone into place. We can only ship LI batteries not packed in or with equipment and/or battery chargers/power banks at a state of charge of less than 30% (and we need to be able to prove state of charge). Also, we can only ship 1 per package which means we cannot consolidate them with other items, they have to be sent on their own. These are rules/laws put in place by the agency that regulates the air transport of all things considered hazardous. Snap Caps are not allowed as they will be considered weaponry. Thanks

By Sean V., Shipoptima Representative
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Thanks for your question. If you have the dimensions and weight of your package, please enter it here to compare rates https://www.stackry.com/en/shipping-calculator Thank You

By Sean V., Shipoptima Representative
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Thanks for your question. Yes, we accept skrill payments, but the majority of our customers use PayPal and Credit Cards. Email us at support@stackry.com for more information about paying with Skrill. Thanks

By Sean V., Shipoptima Representative
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Thanks for your question Agata. Yes, most definitely! We ship to counties in Africa daily! To see if we ship to your country, please visit our shipping calculator: https://www.stackry.com/en/shipping-calculator Thank You

By Sean V., Shipoptima Representative
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Hi Sam, I don't work for Stackry but have used them. When my items arrive with them I write the description and value for it, this is what is used in the customs label. You can also select if you want original invoices included or not. Obviously, if things are stopped for a random inspection you can't guarantee it would get through, just letting you know exactly how the customs labels get generated ;)

By Joanna D.
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