OpenWeb

The service lacks methods for posters to challenge why a post is against community standards. It is far harder to actually ask meaningful questions on a topic than to insult other users. They seem to rely on automated dictionaries which are lacking the subtleties of the way the language is used in the USA. Simply does some automated review of the post and if it rejects gives no feedback on what the violation was. This makes it worse than useful as a tool because it do nothing but aggravate the people using it.

Today this comment was rejected.
Lmao... polls are not valid at all any more. Will not even come close to getting enough votes. Lets make sure openweb doesnt censor my post... rainbows, bunnies, puppies, so cute. Lol
They truely have no guidelines other then whomever reads it may not like it rejects it. I encourage anyone to see for yourself. Openweb is just not a good thing. Nice that someone not even in america can control what is shared. Class action lawsuit perhaps...

Uses an atrocious and unforgiving AI to censor any, and every, frivolous thing with no manner of reverse or disputing. Will actively shadow ban anyone pointing out their censorship.

They push antisemitic, white supremacists and foreign terrorist threats. Someone can low key threaten to attack America, say something about Jewish folks or claim white supremacy without an issue.
Example claiming all black and jewish are uneducated is acceptable on openweb.
But replying at least you can admit that you're incapable of complex thought is not acceptable.
If you're an American and particularly Jewish, I would fear what openweb is doing to us

Have fun replying to someone who responds to your comments, or going back and reading your own comments, or checking to see people's reactions to them. Because why would you want to do any of those things in an online forum/comment section. The comment moderation patterns are absurd to the point of near randomization. Troll accounts and sock puppet operations are just as rampant as they were before Yahoo made the switch. Openweb is an awful platform.

This company and their forum platform sucks, Yahoo made a massive mistake by contracting with these inept morons who use AI to moderate posts, they suppress users and they leave, this AI moderation actually prevents posts, this is the worst forum platform ever. I have run national forums as an administrator for decades, so I know what I am talking about, they value spambots more than actual human posts, Open Web is Death Web.

OpenWeb provide automated comment moderation for Yahoo! Since they were added every single comment I've made has been automatically rejected supposedly because they "violate community guidelines" regardless of the comment. I've literally said "Hello everyone, hope you all are having a great day!" and it's been rejected. I never use foul language and I love everyone, but I am politically moderate and independent so I suspect that OpenWeb is being used to "weed out" moderates and conservatives. I've used Yahoo for nearly 20 years and all of a sudden the comment community goes from center right to far left since OpenWeb takes over the comments? Not possible. What IS happening is anyone who points out the errors (and often out-right lies) in Yahoo's "news" is being silenced to give the appearance that most people are far Left. Their "appeals" process is just more smoke and mirrors as I've asked politely a dozen times for someone to actually LOOK at the comments being rejected and for the past year I've never gotten a reply or even a notice saying I've been banned or barred from commenting. It's disgusting that Yahoo has sunk this low. Hard to believe they were ever the Internet's number one website.

The OpenWeb platform is crap. It freezes, unfreezes, then freezes again. When clicking on a reply to one of my comments, the comment is only briefly displayed, before it vanishes in the list and often never to be found again. The browser will often throw an error, when OpenWeb sh.its its pants. It sucks donkey balls and makes every site worse that it touches. The over-the-top censorship is another issue.

I wrote an accurate comment and emailed them links to back it up about fentanyl being revenge for the opium wars but of course it was censored for being about China and it might hurt their market with them. My question is if I am able to post 6 articles proving this, what basis did ban this comment. Are their reviewer qualified to do their job because they clearly did not do due diligence. I also have quite a few degrees including degrees in the disputed area. Their reviewers are clearly not up to the task. Companies should run from them and not use them.

One of the absolute worst commenting packages out there. "Moderation" is virtually non-existent in any useful way:; right-wing/Russian trolls are given carte blanche to say any despicable thing they want and bury any meaningful discussion; shadow-banning is a favorite tool, even down to shadow-banning individual comments - apparently the "moderators" are either too stupid or too indifferent to realize there are ways to tell if they're doing it to you; racist troll-trash can post 24/7 for months or years without being banned, but a "naughty word" on the wrong site - or even contradicting one of the trolls - can get you banned on some websites. Or permanently shadow-banned with absolutely no notice or warning.

This company has been censoring and shadowbanning the internet since it used to be called Spot.IM.
They pay and bully companies to delete legitimate negative reviews.
Trivial words and phrases are censored, you may not speak ill about Israel as a country because Openweb has to follow Israeli law, and they will lie about you being shadowbanned if you contact their support.

I have had the same atrocious experience as the other negative reviews here. But, notice something else: the distribution of the ratings here. They're nearly all 1s with a tiny number of 5s, and nothing in-between. The 5 star reviews sound like they were written by an OpenWeb ad department, not an actual person. So, rather than actually improving their moderation, OpenWeb spends it's resources trying to artificially boost it's reputation with transparently fake reviews at this, and certainly other, reviewer websites.

No matter what I post, my comments are always rejected. I can post: "Great article," and the comment is rejected and I'm told that I have violated "Community Standards," which I clearly have not. Additionally, every appeal is auto-rejected. Despite saying a moderator will be review my appeal, every appeal is rejected, no matter the content, within minutes. How is this NOT lying to people? How are companies allowed to tell you they do something, then NOT to that thing?

Spot IM creates active communities that truly bring in the best out of every publisher's sites. Building online communities is something that is proliferating in today's day and age and Spot IM manages to tackle the potential of your community by providing them with a platform to express their own opinions in your own site.

Censor even the most trivial words such as "comment"
Work with intelligence agencies.
Pushes an agenda.
Provides backdoor access to the authorities.

It is amazing to watch as they openly promote online toxicity at the expense of calling it out. I've reviewed both reports I've made success rate vs. deleted of mine comments, and their line is definitely pro racist, pro bigot. You will struggle to get the Ai to even recognize obvious racism. But, the more appalling aspect is the "personal attacks" moderation. If you're a certain political belief type, you can fling whatever insult you want, openly, but if you say "that's idiotic", which is targeted at an idea, not a person, immediate deletion. I went through a few of their clients web comment sections, and it's a pretty universal bias, with Yahoo being the worst. I haven't been able to find if they are in charge of MSN, the only board I've discovered as more toxic than Yahoo.

My business was losing traffic abruptly, I just didn't know what else to do to help it stay a float. A friend of mine (who has a similar business) recommended me to use Spot.IM in my business. It was the best decision I've ever made, my business is starting to get more and more traffic and discussions & opinions debates have now created a community in my business. It really does spark community interaction! Highly recommended.

Adolf and Stalin are green with envy over the level of censorship OpenWeb practices. Shadow-banning, poor coding (reviews just spinning for hours but never post) and a list of "discussion standards" that Jesus Christ couldn't even meet. Avoid ALL websites using OpenWeb and make sure to tell them why.

If you criticize the Russian war crimes and use the word "damn" they kill your comment. Who runs this group? Putin? His lackeys like Diaper Don?

They killed the traffic on Yahoo comments. I won't say that it's political because it happens to everyone. Before OpenWeb, the Yahoo stories could get a thousand comments. Now, they are lucky to get a handful. You can only give a Big Brother is watching your neutral reply to anything or your comment vanishes. Nobody wants to read that.

Let me just start by saying, Spot.IM is going to change the online publishing industry. Never before have I been able to participate in a community as active as the ones Spot.IM creates. Their lightweight community tools boost onsite engagement and keep the users involved. Instead of resorting to social media, Spot.IM builds an ecosystem around your viewers on your own site. Allowing members to chat, like/dislike, and trend all around your website. You truly do not know how many silent viewers you have on your site until you give them a voice, Spot.IM is that voice.

This has been really "fun" to deal with on Yahoo News, apparently a dollar amount is "all caps" and thus is not allowed.

Good work, Orwell would be proud, except the execution is very poor.

Awful censorship even for moderates. I was saying HI on a yahoo article, just to test it out. It was rejected. Maga fascist comments were allowed though.