Spokeo Questions & Answers

Hi there, Gary! I'm sorry, but I wasn't able to fully understand your inquiry. Spokeo is a People Search Engine that can be used to conduct name, reverse email/username, reverse phone, or address searches. We specialize in aggregating and organizing large quantities of people-related information from a variety of public sources. If you believe you've contacted the correct company, please provide more detail of the issue, and I'd be happy to assist you.

Dear Karen: I received your question to the Sitejabber.com page for Spokeo, on April 16,2024 regarding our service, and I am happy to assist in resolving this matter. You can get access to search results when you're logged in. To log in and begin searching, please follow these instructions: 1. If on a computer, please click "Login" in the upper right-hand corner. If on a mobile device, select the three stacked lines in the upper right hand corner, then click "Login" from the drop-down menu. 2. Enter the email address and password associated with your Spokeo account and click on the green "Login" button. 3. If you logged in successfully from a computer, you'll now see "Get Help" and a silhouette with a downward arrow next to it in the upper right hand corner. When logged in successfully from a mobile device, you can click the three stacked lines in the upper right hand corner and will see "Account" in the drop-down menu. Once you're logged in, you can begin searching. Additionally, to view your Single Search Report, please follow these instructions: 1. If on a computer, select the downward arrow next to the silhouette in the upper right hand corner. If on mobile device, select the three stacked lines in the upper right hand corner. 2. Select "Account" from the drop-down menu. 3. Scroll down to the "Purchased Reports" section. Please let me know if you encounter any difficulties. I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter. Thanks -Spokeo Customer Care

Dear Frieda: I received your question to the Sitejabber.com page for Spokeo, on July 12,2023 regarding our service, and I am happy to assist in resolving this matter. Spokeo subscriptions can be cancelled at any point during the subscription term. For instructions on how to cancel, please view the following article in our Help Center: https://help.spokeo.com/hc/en-us/articles/115010516568-How-do-I-cancel-my-Spokeo-subscription- Please note that cancelling your service only disables your subscription from renewing and does not offer a refund. Since all Spokeo services are prepaid, your service will last the duration of the period purchased. I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter. Thanks -Spokeo Customer Care