Developed in part with a grant from
the National Science Foundation
im being charged by you an i dont have an account
asked by jose e. on 4/15/15
4 Answers
Watch for the $20 charge at the end of the month. They say a person is out, then the charge comes a month later. Had to cancel my card and get new # to keep them out of my wallet.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
I got a standard form letter from Spokeo signed by David with no last name about confirmation of cancelling my subscription in May of 2014. Its the same form letter they used here to express we are sorry about your experience crap.
October of 2014 I changed the card number due an issue with Home Depot credit card security issues.
In march of 2015 and May of 2015 I saw two charges from Spokeo again.

I gave up trying to talk to them on the phone or e-mail and went to bank. They resolved it quickly.

Spokeo.......How many Charge Backs do you get per month?
Doesn't this tell you something.

If you do use Spokeo, maybe you should try a pre paid debit card.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
You call 1-800-699-4264 tell them you want to cancel and you want an email to confirm it. They should cancel it. They did for me, but then I got my next credit card bill, there was a 19.95 charge and when I called the person I talked with Dillon said that the girl whom i spoke with 1st could not see the charge for the next month yet because it had just been posted. I told him I wanted my 19.95 back and he tried to just give me part of it back and I just kept telling him No I wanted the 19.95 back and I wasn't settling for less. He kept asking me to agree on a lesser amount and I just kept telling him no, he finally agreed to credit me the full amount. I told him if he didn't I would give them a poor review and I would call American Express to have them fight the charge which they would have. Just don't back down. Ask for a email to confirm it, keep track of dates you called and people you talked to. Hope this isn't to long, but helpful.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
They got your CC information somehow. Cancel the card and refuse payment
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Add your answer
Posting guidelines

Ask a question

Get answers from the Spokeo staff and other customers.
Posting guidelines
×
Have a question about
Spokeo?
Post Review