Dear Phil L.

Thank you for your question!

The customer who placed that review submitted the paper to his own University before submitting to the class tutor and after that asked for a full refund, as the paper was never accepted due to the plagiarism issue. Unfortunately, we couldn't affect that situation, we didn't provide the full refund to the customer. He felt offended and decided to place the review.

Our service could guarantee, that the papers completed by our writers are 100% plagiarism free.

Please, do not hesitate to contact us via support@speedypaper.com in case you have any other questions.

Best regards,
SpeedyPaper Team