Spartoo UK Questions & Answers

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I've been waiting for a refund, the item has been returned by Hemmes last week... your customer service doesn't work nor does the email

asked by Teresa K. on 3/24/21

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Hello... I live in California. I am curious if I were to order a pair of shoes about how long does it take before they arrive? Thank you.
Are you an authorized dealer of Birkenstock?
Order a pair of shoes you love in just few clicks, and get free delivery and RETURNS! That is the first commit I read in your site. Why am I paying?
Why do you say in your first commit about your site that their is free delivery and returns? I have to return a pair of boots at my expense! Why?
I bought spartoo shoes, I am size euro 33 1//2 so I bought shoes size 34, a little too big, which \kind of insole I should buy to put into my shoes.
ORDERED 2 PAIR OF BIRKENSTOCKS AND BOTH PAIR HAVE MISMATCHED COLORS. I DON'T THINK I SHOULD HAVE TO PAY TO SEND BACK. cOULD YOU SEND A PRE-PAID RETURN
Hi is your Prada collection authentic?
I received the wrong sized shoes. You have approved the return but say that you don't have prepaid label for USA. I do not feel that I should have to pay for the return of the wrong shoes! Please advise me on how you will pay for the return shipping cost. Order # 1050 0225 1404 3718. Return Number GDBCIAG
Why won't they return emails or answer phones
hi I order for shoes on 29th November o email was sent to me concerning my order but my money was taken..... I need help if I would get the shoes or not. it was adidas superstar plleaaassee

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