I ordered my 2 personalized name necklaces last Thursday and my order is still processing. When can you ship it out?

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I ordered my 2 personalized name necklaces last Thursday and my order is still processing. When can you ship it out?

asked by Farida A. on 11/14/17

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SOUFEEL J. [Soufeel Rep] · Answer 1 · 2017-11-14T05:05Z

SOUFEEL J. [Soufeel Rep]

on 11/14/17

Thank you for your order to Soufeel, Farida! Please send an email to cs@soufeel.com and offer your order number so that our customer service representative can help you check it. Thank you!

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Amanda P. · Answer 2 · 2020-03-16T06:09Z

Amanda P.

on 3/16/20

Good luck, still haven't got mine from 8 weeks ago

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