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How easy is it to get a hold of customer service at Snaptravel.com?

asked by Jessica X. on 9/22/20

4 Answers

Their Urgent Care team is a joke. Their requests are not possible to comply with. It seems like they act the victim and give you a runaround until you tire of the effort and they pocket your money.

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You can get all kinds of customer service but nobody knows anything nobody speaks any English they will tell you they speak good English but they don't understand anything. You will never get a supervisor

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Just text them "Agent" and every 15 minutes you'll get a text from someone pretending to help you. In reality it's all a scam to take your money and give you nothing. You can also can them at 877-778-2321 and you'll get a live person from someone in the south pacific who will steer you to the text chat. I guess phone calls cost more over there than text messages.

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You can only contact through text and when you find a number the phone call is broken and you cannot hear them

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