Signpost

Thanks to Colby, Chris and the folks at Signpost, I'm now in position to grow my small business into an international powerhouse. They've been incredibly patient, helpful and supportive of me since I began with them in November of 2018. As a small business owner, I don't have the time to manage my Google Adwords (Signpost does this well), update my client database and especially manage my online reputation. I'm incredibly grateful for everything I've learned and the benefits I'm reaping thanks to SIgnpost. GRATEFUL!

In January we elected to use Signpost for informing our customers, creating a newsletter, as well as boosting our reviews across the internet! This has been an awesome experience... I highly recommend!

Sign Post has been nothing but spectacular! The process that they have works! We were very hesitant in the beginning about coming on board but after a very thorough phone call they answered all of our questions, concerns, and really made us feel at ease. They make it very easy to get ahold of. Thank you so much to Sign Post for giving us this amazing opportunity!

I used this group a couple years after my business partner passed away. The initial conversation with the rep at that time was very convincing and the onboarding was smooth sailing. Once we got the script put together we were off to the races. The actual service was very faulty and inconsistent. If anything was consistent it was the rate at which calls were being patched in with me personally way to often. It really seemed as if they were holding the conversations way to long to rack up charges and the thing that bothered me the most was that i was being charged minutes while they put potential clients on hold.

I gave them another chance in 2023 and it was even worse this time and getting ahold of customer service was nearly impossible and if I did get ahold of them I would be dumped off to someone else. The initial liason whom i worked with was never available infact I think they quit and or was terminated. When i finally decided to end this relationship it was almost impossible to get someone who could facilitate the termination. After I finally got a call from someone and finally ended terminated my account...they still kept charging my credit card. Just got one today two months after canceling. Waste of money, shame on me for giving them another chance.

I can't say enough good things about Signpost. As a small business owner, where you put your money matters. From their result oriented platform that is easy to navigate, to the support their team provides, you will feel taken care of in your mission to achieve your business goals.

Lindsay has been stellar in his ability to understand our needs and execute on them with little hesitation and complete knowledge of sign post and white can do for my small business. Not to mention he's just an all-around great guy to know. Thanks for all your help.

We have been using Signpost for three years. We can't say enough good things about this system! It offers a neutral platform upon which clients and prospects can share their experiences with us - who we are, what we do, and how we help them. We are always telling fellow business owners about Signpost - unless, of course, they are competitors!

This company will MISLEAD you. Do NOT fall for it. They try really hard to pursue you in the beginning to lock down their sale and as soon as they lock you down, they DO NOT FOLLOW THROUGH, TAKES FOREVER TO GET A SIMPLE RESPONSE BACK, SUPPORT TEAM SUCKS, NOT TO MENTION THE MANAGER WE WERE ASSISNGED TO IS NO HELP EITHER! And all the information they gave us in the beginning was a complete LIE. It sucks because I am the only person answering phone calls in the office right now and needed that extra support that they said they would offer. None of my phone calls were being forwarded to their team. And when I called my account manager, she changed the entire story of how their company works. Tamiko and Jeremy, shame on you. Time is of the essence, so save yours and do NOT hire this company.

By far the best social media internet organization I have worked with thus far. They deliver on their promise and more! Just fabulous customer service and people that are wonderful to speak with.

This has been an incredibly useful tool for our business and on the analytics side, it provides high-level data.

It takes away the manually emailing customers for feedback.

Really Incredible Service! Awesome platform and useful tools. Results have been great!

Special thanks to Lindsey! Super Responsive and helpful.

Super happy now that Colby is there to help me keep everything rolling. He's responsive, offers good ideas and is engaged in helping me win with my marketing efforts. I'm real happy with him. :)

Eagle American Realty Group joined Signpost almost a year ago. In that time, Mia has done exactly what we wanted! She captures contacts effortlessly and follows up with them automatically. Blast emails or texts for our new listings, open houses or prior clients are amazingly simple to create and look fantastic. The things that can be done on the signpost platform are cutting edge.
Signpost is not just a CRM, it is a creative assistant. Highly recommended!

Signpost has helped me expand my online presence. I consistently hear from clients that they chose my company over others because of the fact that I have so many positive reviews on the internet. Who doesn't want that? They are worth every penny! Thank you, Signpost!

Signpost is an essential to business reviews. Also, TJ Jones was the total game changer for me. He was very professional, knew answers to all my questions and got everything done for me super quick. I can't thank this guy enough.

It wasn't very long into my time with Signpost that I learned their support team is completely unwilling to help you get properly set up, help out, return calls or even tell the truth.

Multiple times, vital information regarding the platform was hidden from discussions and ultimately when I decided to discontinue the service, their team was quick to cease conversation whilst continuing to charge my company.

Beware of Curtis, he will continue to charge your account to avoid company punishment.

We switched to Signposts about a year ago, after trying out another very popular online site to try to enhance our online presence. We have been very pleased that we did. Though we did receive some complaints from our email list that they were getting too many requests (from Signposts), I recently was able to speak with a service rep and we have adjusted both WHO gets the emails, the language IN the emails and the frequency. True, I wish I had been aware of the options earlier, but I'm glad to have them now. AND, we are VERY pleased with the online reviews Signposts has generated for us!

We have been using signpost for over 2 years and it has made a HUGE difference. In our city We have more reviews than any other business with the same service. It makes us stand out from the rest! I highly recommend sign post.

We consider Signpost as our personalized Andan Marketing Department! They have so many ways to help improve our business exposure and we've continued with them for years while we have dropped several other advertising efforts. One of the things that we like best about them is helping us manage our online reputation. Through their tools we become aware of service disappointments with our clients and have a chance to connect for corrections before they become negative online reviews. Also, there is no better tool that we've found to help us harvest positive online reviews. In 10 months we have gone from 1 BBB review to 93 reviews, almost all 5 Stars and it's due to Signpost strategies. I'd HIGHLY recommend them for any small business.

This is a very bad company. They charged me for three months instead of two and took more money then was supposed to be and stealing money from contractors.

Colby totally understood our needs. It is hard to find a company that will work as hard as this one does! They are WHY we can continue to communicate and get positive reviews and increased SALES---Did I mention increased SALES? Very happy we are on our 2nd year of being a customer!

We signed up for the review services and received more reviews than 2 months than the company had received in its history. This was very effective.

Criminal! Avoid! You will absolutely regret dealing with this company. Their product does not work and their billing practices are sneaky and deceptive. I tried to converse with them, but they don't discuss - they merely tell you how to cancel. It's laughable!

I have instituted a lawsuit against them. Please avoid them - I should have and I regret it.

John