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Lululemon Questions & Answers

329 reviews
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Here’s what consumers have asked with answers from Lululemon staff and previous consumers.

2 questions answered
100% answered in 1 day
Question:

How easy is it to get a hold of customer service at lululemon?

Answer:

Customer Service hours are very limited. Hold time is excessive, and customer resolution is NOT a priority.

By Mary K.
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Question:

What made you choose lululemon over similar businesses?

Answer:

Middle schoolers just "have" to have these. I think they are overpriced and not worth the label.

By Jennifer C.
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Question:

Why does this brand/store/corporation hate it's customers?

Question:

Why do you sell people wrong products and then refuse to allow them to return them? furthermore, you change the sizing and style and don't tell people. when they do not perform well in an athletic setting, you cannot return them. so are you enjoying your joke? it seems like a hustle to me.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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