Sammy Dress Questions & Answers

Question 1

Question:

How true to size is the clothing to american sizes? How true to size is the clothing to american sizes?

Answer · 2017-02-19T10:04Z

Answer:

Dear Customer, Thank you for your inquiry about size. Our size is standarded international size, you can check the size chart for details. Please review the product's measurements in the size chart under product information. You need to choose the item size according to your own measurements (in inches or cm). SammyDress.com

By sammydress h., over a year old

Question 2

Question:

I placed an order on nov. 10th and it still hasn't arrived. the tracking number was of no hel . neither was the phone numbe . does it usually take this long??? i was hoping to wear my dress for a party tomorro . I placed an order on nov. 10th and it still hasn't arrived. the tracking number was of no hel . neither was the phone numbe . does it usually take this long??? i was hoping to wear my dress for a party tomorro .

Answer · 2017-02-19T10:05Z

Dear Carnece, Thank you for your order. Sammydress can be contact by Live Chat, Support Center. If we cannot be reached please leave a message and our team will get back to you within 24 hours. Would you please send us your order number so that we can check the issue for you? SammyDress.com

Question 3

Question:

My order is mm1611121835372255 paid for 11/11/16 it is not shipped out yet according to my account. does not make sense to me. please help My order is mm1611121835372255 paid for 11/11/16 it is not shipped out yet according to my account. does not make sense to me. please help

Answer · 2017-02-19T10:07Z

Dear Janine, Thank you for your order. We checked that your order has been canceled as you requested, we have refunded you as you requested, you can check your account for details. For more issues, please contact us support center to resolve the issue for you. Please browse this link: http://support.sammydress.com/?lang=en Sammydress.com

Question 4

Question:

Hi i was wondering when will i get my dress that i ordered it says shipped out but can't really track where it is or where it's going? my order number is ms1611171857457681

Answer · 2017-02-19T10:09Z

Dear Sherielle, Thank you for your order. We checked that your order has been delivered on November 28,2015, you can check the link for details: http://www.myib.com/tracking/ For more issues, please contact us support center to resolve the issue for you. Please browse this link: http://support.sammydress.com/?lang=en Sammydress.com

Question 5

Question:

If i order a 4x, will it be about a size xl in us size? i have ordered the xl and it is actually about a xs! If i order a 4x, will it be about a size xl in us size? i have ordered the xl and it is actually about a xs!

Answer · 2017-02-19T10:10Z

Dear Elizabeth, Thank you for your inquiry about size. Our size is standarded international size, you can check the size chart for details. Please review the product's measurements in the size chart under product information. You need to choose the item size according to your own measurements (in inches or cm). SammyDress.com

Question 6

Question:

How long will my order take to get to the uk How long will my order take to get to the uk

Answer · 2016-11-16T05:59Z

Dear Teresa, Thank you for your order. We have various different shipping methods that the customer can choose before the checkout. These vary in delivery time and we ask that customers wait patiently for their goods to arrive. For more details about shipping, please see here: http://www.sammydress.com/m-article-id-39.htm. For your order, please tell us your order number to our support center so that we can check it for you. Sammydress Customer Sevice

Question 7

Question:

I want to buy something but i am nervous that i will not get my package because i have tried a lot of places and i never get anything i am just wasting money i really don't know if i can trust sammy dress I want to buy something but i am nervous that i will not get my package because i have tried a lot of places and i never get anything i am just wasting money i really don't know if i can trust sammy dress

Answer · 2016-11-16T06:05Z

Dear Denix, Thank you for your inquiry. Please note that we are a proper registered company that has been around since 2007. We are certified "secured " by renowned E-commerce service providers such as Norton, Paypal Trustwave. You may check our certificates at the bottom of home page and here is http://www.sammydress.com/ If you have any further inquiry on your order, please kindly contact us on our support center here http://www.sammydress.com/m-article-id-12 Thank you for your support. Sammydress Customer Sevice

Question 8

Question:

What about return/exchaneg policy ? What about return/exchaneg policy ?

Answer · 2016-11-16T06:06Z

Dear Tania, Thank you for your question. Sammydress offers a 30 day warranty to return the products to us for a refund or exchange. To know more about it, please review our warranty and return policy on our websitehttp://www.sammydress.com/m-article-id-16.htm. Thank you. Sammydress Customer Sevice

Question 9

Question:

I hear that the sizes are not the true sizes is this true I hear that the sizes are not the true sizes is this true

Answer · 2016-11-16T06:09Z

Dear Jill, Thank you for your inquiry. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you for your understanding. Sammydress Customer Sevice

Sammy Dress Questions & Answers

How true to size is the clothing to american sizes? How true to size is the clothing to american sizes?

My order is mm1611121835372255 paid for 11/11/16 it is not shipped out yet according to my account. does not make sense to me. please help My order is mm1611121835372255 paid for 11/11/16 it is not shipped out yet according to my account. does not make sense to me. please help

Hi i was wondering when will i get my dress that i ordered it says shipped out but can't really track where it is or where it's going? my order number is ms1611171857457681

If i order a 4x, will it be about a size xl in us size? i have ordered the xl and it is actually about a xs! If i order a 4x, will it be about a size xl in us size? i have ordered the xl and it is actually about a xs!

How long will my order take to get to the uk How long will my order take to get to the uk

What about return/exchaneg policy ? What about return/exchaneg policy ?

I hear that the sizes are not the true sizes is this true I hear that the sizes are not the true sizes is this true

Hello, i would like to know "how i can speak to a live representative" that can complete my order? thank you!!

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