Sammy Dress FAQ | Sitejabber

Question:

Hi i placed an online order today and through the process i changed my shipping information. however, i received two confirmations that my order has been received. i do not want the otem duplicated. can you help me? Hi i placed an online order today and through the process i changed my shipping information. however, i received two confirmations that my order has been received. i do not want the otem duplicated. can you help me?

Answer:

Dear Carmen, Please contact us on our support center with your order number. We will check it for you there. Thank you. Sammydress.com

By sammydress h., over a year old

Question:

I had ordered a dress on the 23rd of february and i have not received any shipping updates or anything regarding when the dress will be arriving. I had ordered a dress on the 23rd of february and i have not received any shipping updates or anything regarding when the dress will be arriving.

Answer:

Dear Sam, We have various different shipping methods that the customer can choose before the checkout. These vary in delivery time and we ask that customers wait patiently for their goods to arrive. For more details about shipping, please see here: http://www.sammydress.com/m-article-id-39.htm. As for your order, please tell us the order number to our support center so that we can check it for you. Thank you. Sammydress.com

By sammydress h., over a year old

Question:

Hi i am enquiring about my order i place on monday Hi i am enquiring about my order i place on monday

Answer:

Dear Karen, Thank you for your inquiry. Please indicate your order number to our support center here http://www.sammydress.com/m-article-id-12.htm We will check it for you there. Best regards,. Sammydress.com

By sammydress h., over a year old

Question:

Hi i am enquiring about my order i placed on tuesday? Hi i am enquiring about my order i placed on tuesday?

Answer:

Dear Karen, Thank you for your question. Could you please indicate your order number to our support center here http://www.sammydress.com/m-article-id-12.htm We will check it for you there. Thank you. Sammydress.com

By sammydress h., over a year old

Question:

How long would it take to get an order i place from lagos nigeria. the reviews i see on delay are very worrisome. How long would it take to get an order i place from lagos nigeria. the reviews i see on delay are very worrisome.

Answer:

Dear Mobolaji, Thank you for your inquiry. We have various different shipping methods that the customer can choose before the checkout. These vary in delivery time and we ask that customers wait patiently for their goods to arrive. For more details about shipping, please see here: http://www.sammydress.com/m-article-id-39.htm. If there is any inquiry, please contact us on our support center. Best regards, Sammydress.com

By sammydress h., over a year old

Question:

Have not received my order from nov., 2016. please respond. marcia duncan Have not received my order from nov., 2016. please respond. marcia duncan

Answer:

Dear Marcia, Thank you for your message. Please kindly indicate your order number to our support center here http://www.sammydress.com/m-article-id-12.htm We will check it for you. Thank you. Sammydress.com

By sammydress h., over a year old

Question:

How do you phone sammydress from australia? How do you phone sammydress from australia?

Answer:

Dear Adam, Thank you for your inquiry. We do not have phone in service now, but you can contact us by other ways. Sammydress can be contact by Live Chat, Support Center. If we cannot be reached please leave a message and our team will get back to you within 24 hours. As for details, please contact our ticket support center so that you can get the help from the support Center. Please browse this link: http://support.sammydress.com/?lang=en Sammydress. Com

By sammydress h., over a year old

Question:

Cannot reach customer service! i've called, i've tried the live chat, i've emailed several times. i'd like the order i paid for. Cannot reach customer service! i've called, i've tried the live chat, i've emailed several times. i'd like the order i paid for.

Answer:

Dear Adam, Thank you for your feedback. We do not have phone in service now, but you can contact us by other ways. Sammydress can be contact by Live Chat, Support Center. If we cannot be reached please leave a message and our team will get back to you within 24 hours. As for details, please contact our ticket support center so that you can get the help from the support Center. Please browse this link: http://support.sammydress.com/?lang=en Sammydress. Com

By sammydress h., over a year old

Question:

Does anyone know how i can track my order. i ordered as a guest and ive forgotten the order number. i cant even get in touch with anybody from the site support or on the phone. but the purchase went through from m bank account. please help!!! Does anyone know how i can track my order. i ordered as a guest and ive forgotten the order number. i cant even get in touch with anybody from the site support or on the phone. but the purchase went through from m bank account. please help!!!

Answer:

Dear agnes,, As for details of your parcel, please contact our ticket support center so that you can be get details for your parcel. Please browse this link: http://support.sammydress.com/?lang=en

By sammydress h., over a year old

Question:

I ordered a dress last fri, and the processing time saids 3 days. today makes 5 days and it's still "processing". i'm getting a little concerned and worried it may not be here in time. could you explain the process time?

Answer:

Dear Customer, Thank you for contacting Sammydress. Total delivery time= processing time+shipping time Processing time: All SammyDress products require a processing time. It is necessary for us to inspect all items one by one prior to shipping. Processing time takes usually 3-7 business days. Specific processing is indicated each item page. Now we also have items that can be shipped within 24H. Shipping time: It depends on the shipping method you choose when you place the order. For more details please check: http://www.sammydress.com/m-article-id-39.htm May I suggest you submit the ticket so that you can get details for your parcel. SammyDress.com

By sammydress h., over a year old

Sammy Dress Questions & Answers

I had ordered a dress on the 23rd of february and i have not received any shipping updates or anything regarding when the dress will be arriving. I had ordered a dress on the 23rd of february and i have not received any shipping updates or anything regarding when the dress will be arriving.

Hi i am enquiring about my order i place on monday Hi i am enquiring about my order i place on monday

Hi i am enquiring about my order i placed on tuesday? Hi i am enquiring about my order i placed on tuesday?

How long would it take to get an order i place from lagos nigeria. the reviews i see on delay are very worrisome. How long would it take to get an order i place from lagos nigeria. the reviews i see on delay are very worrisome.

Have not received my order from nov., 2016. please respond. marcia duncan Have not received my order from nov., 2016. please respond. marcia duncan

How do you phone sammydress from australia? How do you phone sammydress from australia?

Cannot reach customer service! i've called, i've tried the live chat, i've emailed several times. i'd like the order i paid for. Cannot reach customer service! i've called, i've tried the live chat, i've emailed several times. i'd like the order i paid for.

I ordered a dress last fri, and the processing time saids 3 days. today makes 5 days and it's still "processing". i'm getting a little concerned and worried it may not be here in time. could you explain the process time?

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