Sammy Dress Questions & Answers

Here’s what consumers have asked with answers from Sammy Dress staff and previous consumers.

645 questions answered

18% answered in 1 day

Question:

I ordered a dress last fri, and the processing time saids 3 days. today makes 5 days and it's still "processing". i'm getting a little concerned and worried it may not be here in time. could you explain the process time?

Answer:

Dear Customer, Thank you for contacting Sammydress. Total delivery time= processing time+shipping time Processing time: All SammyDress products require a processing time. It is necessary for us to inspect all items one by one prior to shipping. Processing time takes usually 3-7 business days. Specific processing is indicated each item page. Now we also have items that can be shipped within 24H. Shipping time: It depends on the shipping method you choose when you place the order. For more details please check: http://www.sammydress.com/m-article-id-39.htm May I suggest you submit the ticket so that you can get details for your parcel. SammyDress.com

By sammydress h., over a year old

Question:

How lng does it take for shipping to the uk. is there a courier that is attached for door to door delivery?

Answer:

Dear Nikesha Thank you for contacting Sammydress. We ship in every country and it is home delivery. For more details, please check: http://www.sammydress.com/m-article-id-39.htm For the shipping time, it depends on the shipping method you choose when you place the order. For more details please check: http://www.sammydress.com/m-article-id-39.htm SammyDress.com

By sammydress h., over a year old

Question:

How long is shipping to the uk How long is shipping to the uk

Answer:

Dear Nikesha Thank you for contacting Sammydress. We ship in every country and it is home delivery. For more details, please check: http://www.sammydress.com/m-article-id-39.htm For the shipping time, it depends on the shipping method you choose when you place the order. For more details please check: http://www.sammydress.com/m-article-id-39.htm SammyDress.com

By sammydress h., over a year old

Question:

What is your return policy who pays? What is your return policy who pays?

Answer:

Dear jill c Thank you for contacting us. Here is our warranty terms and policy http://www.sammydress.com/m-article-id-16.htm. For more issues, please contact us support center to resolve the issue for you. Please browse this link: http://support.sammydress.com/?lang=en Sammydress.com

By sammydress h., over a year old

Question:

I made two orders, the first on december 29th and the other on the 30th but the status still shows that sammy dress is waiting for payment. i don't understand. can you explain whats happening here?

Answer:

Dear Kitanya, Thank you for your orders. The status of the waiting for payment means that we have not received the payment from you. For more issues, please contact us support center to resolve the issue for you. Please browse this link: http://support.sammydress.com/?lang=en Sammydress.com

By sammydress h., over a year old

Question:

Just want to know if the clothes run small. if i take a large should i buy a large or go one size bigger Just want to know if the clothes run small. if i take a large should i buy a large or go one size bigger

Answer:

Dear Renee A, Thank you for your inquiry about size. Please review the product's measurements in the size chart under product information. You need to choose the item size according to your own measurements (in inches or cm). Please let me know if you need further assistance. SammyDress.com

By sammydress h., over a year old

Question:

Hi my husband place a order on dec 17 and we still have not gotten it...what is going on Hi my husband place a order on dec 17 and we still have not gotten it...what is going on

Answer:

Dear Hector Thank you for your orders. Please tell us your order number so that we can check it for you. For more issues, please contact us support center to resolve the issue for you. Please browse this link: http://support.sammydress.com/?lang=en Sammydress.com

By sammydress h., over a year old

Question:

Is the sizing of their outware coats the correct united states sizes? i purchase from macys Is the sizing of their outware coats the correct united states sizes? i purchase from macys

Answer:

Dear Johna, Thank you for your inquiry about size. Our size is standarded international size, you can check the size chart for details. Please review the product's measurements in the size chart under product information. You need to choose the item size according to your own measurements (in inches or cm). SammyDress.com

By sammydress h., over a year old

See more answers (3)

Question:

I am tryimg to send back order everything to small i have answered all the questions they have ask me including giving them sku numbers and still have not heard anything I am tryimg to send back order everything to small i have answered all the questions they have ask me including giving them sku numbers and still have not heard anything

Answer:

Dear Carol, Thank you for taking the time to write a review. Sammydress can be contact by Live Chat, Support Center. If we cannot be reached please leave a message and our team will get back to you within 24 hours. Would you please send us your order number so that we can check the issue for you? SammyDress.com

By sammydress h., over a year old

Question:

If i palce a order now and pay for expedited shipping will i still recieve it in 3-7 days? If i palce a order now and pay for expedited shipping will i still recieve it in 3-7 days?

Answer:

Dear Customer, Thank you for your inquiry. Total delivery time= processing time+shipping time Processing time: All SammyDress products require a processing time. It is necessary for us to inspect all items one by one prior to shipping. Processing time takes usually 3-7 business days. Specific processing is indicated each item page. Now we also have items that can be shipped within 24H. Shipping time: It depends on the shipping method you choose when you place the order. For more details please check: http://www.sammydress.com/m-article-id-39.htm We suggest that you can choose the expedited shipping means when you order. SammyDress.com

By sammydress h., over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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