Sammy Dress Questions & Answers

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Here’s what consumers have asked with answers from Sammy Dress staff and previous consumers.

645 questions answered
18% answered in 1 day
Question:

Are the sizes true to size

Answer:

Dear customer, Thank you for your inquiry about size. Please review the product's measurements in the size chart under product information. You need to choose the item size according to your own measurements (in inches or cm). Sammydress Customer Service http://www.sammydress.com/

By sammydress h.,
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Question:

To customers: should i order from this website? i'm seeing mixed reviews

Answer:

Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/

By sammydress h.,
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Question:

Answer:

Dear customer, As for size issue. Here is our warranty terms and policy about warrantylink: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/

By sammydress h.,
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Question:

Have they ever asked for id and card photo? the are saying my order is on hold but i am very skeptical of sending such information?

Answer:

Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/

By sammydress h.,
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Question:

How long i have to wait to received my order?

Answer:

Dear customer, The actual delivery time may be affected by peak shipping periods, public holidays, bad weather and other reasons. It also depend on the shipping method you chose. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/

By sammydress h.,
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Question:

Im looking to order a few items from the website but im unsure what size to order? im a uk8 on top and uk10 on bottom - can someone help please?

Answer:

I would not order from this website ever again. If you want to lose your money, then this is the site for you.

By MaryKaye V.
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Question:

So i ordered my dress on august 4th and i have still not received a tracking number, i tried to submit a question about it and was told my order number was wrong. have i just been ripped off?

Answer:

Yes, probably. I did receive my order eventually but they duplicated my order, charged me twice and refused to refund me. I pay through Paypal and theyhelped me recover some money after 3 months of trying. Please do not deal with this company, they are cheats and dishonest.

By Laurel S.
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Question:

Answer:

Dear customer, For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm

By sammydress h.,
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Question:

Before i purchase any item, i would like to know what will an american large size will be, because i've seen multiple comments about the size. thanks

Answer:

I would advise you to seriously save your money. Do not buy from them at all.

By Amy W.
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Question:

How long is shipping and how is the quality of the clothes

Answer:

Dear customer, As for detailed information on the shipping, please browse this link: http://www.sammydress.com/m-article-id-39.htm For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/

By sammydress h.,
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Typical questions asked:
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