Sakaré has a rating of 3.15 stars from 89 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sakaré most frequently mention beauty products, bond street, and nail kit. Sakaré ranks 28th among Cosmetics sites.
I was stopped by a lady on Bond st, was offered a sample and went in to see what they have. I fell in love with the scrub and the cream and I bought them, was also offered a shower mousse as a gift. Overall had a good experience, I don't know why people complain so much.The sales reps work in SALES, and that's what they're supposed to do, sell you something. Very good pitch and very convincing.
We got suckered in to buying over 600 Euros worth of junk products. 2 days later, i returned them (unopened and unused with the receipt). Fortunately, they did not give me the trouble others have mentioned. I'm just embarrassed i feel for the gig.
I was stopped by a lady on Bond st, was offered a sample and went in to see what they have. I fell in love with the scrub and the cream and I bought them, was also offered a shower mousse as a gift. Overall had a good experience, I don't know why people complain so much.The sales reps work in SALES, and that's what they're supposed to do, sell you something. Very good pitch and very convincing.
We got suckered in to buying over 600 Euros worth of junk products. 2 days later, i returned them (unopened and unused with the receipt). Fortunately, they did not give me the trouble others have mentioned. I'm just embarrassed i feel for the gig.
I visited the branch in Le Marais in Paris and as most people below have already commented, this place is a huge scam. I was told that there were amazing discounts on offer as they were opening another new store in Paris that day. Lured in with what can only be described as an elaborate stage show, the very pushy sales assistant pushed me into buying 400 worth of rubbish that doesn't work. She tried to get me to spend more by convincing me I could use her staff discount vouchers but luckily I declined. I should have cancelled the whole transaction. Everything they told me about their products was a lie, there are no listed active ingredients and the products don't work. I would guess that what they sell you is not what they demo in the shop. This business should be closed down and the owners prosecuted for fraud. Avoid at all costs and save your money.
A unique (well appreciated) feature that they offer on the site is their online chat function which can be used for customer service or product related questions. The online chat is not the usually expected automated robot with autofill questions & responses. I was automatically connected & greeted with/by a chewy customer service rep and was able to finish my return in less than 3-4 minutes. Returns are usually free and i'm not sure if it was due to covid-19 but the rep processed my return in full and i was expecting him to send a return label but instead he graciously requested for me to donate my unopened package of treats instead to a local shelter or pups in need, if possible. I can definitely see how important inventory is when it comes to returns, especially in these times but i was totally touched by the request regardless of whether their a big or small business. It was a totally great gesture on their part & is only a small fraction of the pros of shopping with them. If you're ever unhappy with any purchase, i know from previous experiences of shopping on chewy, that they make it super easy & quick to help remedy any issues. Definitely will continue to purchase from them & will continue to highly recommend shopping with chewy!
They dont even know whats the ingredients in the products, not sure about the pricing too, being very rude and pushy. The products are total lie and scam. The store manager is very rude and unprofessional. Being very pushy and shady. The worth shop that Ive ever been in. This shop should be ban, I couldnt even express my anger and hate towards this shop now, just, stay away.
Bought items at there Paris store after being lured in with a "free demonstration". The products are in cheap bottles, pasted on labels, and no ingredient lists. It all goes so far you don't realize. Sorry if you are reading this too late. The products aren't terrible or anything, it's just that they certainly aren't "for real". At least reading other reviews to confirm my item experience and "Spidey senses" that the place was shady, I won't waste any more money.
I caught COVID-19 twice and because I was in the hospital trying to survive and missed the return date they will not refund me. My reason for wanting to returning the products is that I had a horrible reaction to one of their scrubs, they still will not refund me for the other unopened products. I told them I was happy provide any evidence that shows I was actually in hospital but they still won't give me my money back instead they are forcing store credit onto me when I'm not comfortable using their products since my reaction. After reading some other reviews it seems this is something they do to customer. DO NOT BUY FROM THEM. BAD PRODUCTS, BAD CUSTOMER SERVICE, TERRIBLE COMPANY.
Products used:
NONE ALL TERRIBLE
Hi there, the Sakare shop has just opened in Paris. So worth to give it a try. Sales team was incredibly nice and well... pushing. Very creative in making our experience unforgettable. Ok the price too is unforgettable. But above all, back home I read carefully all the compenents. OMG. Only chemicals. No plant at all. Only paraffinum, parabens and all others wird C-something. There is so much of bad stuff in it that I don't ever dare to put it on my skin. Xxxx B. From Paris
Forced into their shop, extremely aggressive sales guy pushed expensive products very hard. Very rude staff. Should not be allowed to operate this business. We fortunately walked away with just some abuses hurled at us but other vulnerable customers may be pressurised by the high pressure sales tactics.
Like many of your reviewers I was lured into this shop on Bond Street though I am usually resistant to this type of sales approach. However I bought a tub of the body scrub and some body lotion. I was and am delighted with both products especially the exfoliating scrub -better than anything else I have tried and I have reordered several times. The only product which was disappointing was the face scrub which I couldn't get rid of off my face! Other than that I am a very satisfied customer and am quite surprised at the very negative experiences of others.
Over-priced products, whith cheap and harmful ingrédients. Don't get lured by the shop's decoration or intimidated by the harassing salesforce who will stick to you like a glue and won't leave you until you end up buying their products.
The girl who sold to me 3 products for more 200 Euros (which I neevr used and got rid of), tried all kinds of arguments, and even some suspicious offers, changing the price each time drastically.
Long story short, avoid it!
Extremely expensive products containing harmful ingredients. PVA glue is used to trick you into believing it is your dead skin cells that come off when using their Mineral Peeling Gel. No, it's glue and it is almost impossible to remove. When confronted they say you have to shave your face (sic!) before applying. According to Refund Policies they refund if you return goods within 28 days in UNUSED CONDITION and in original packaging which means you have no customer rights. These people are just cynical scoundrels.
Went into store, became apparent that it was a scam but I have really bad social anxiety (a fact the staff no doubt picked up on). Sales staff have same glib nature of a used car dealer -- very pleasant and professional but seemed a bit odd from the start. Two sales men tried to persuade me that I should spend 500 pounds on a "custom deal" because I said that I felt it was a lot of money to spend on beauty products. When it became clear that I wasn't going to spend 500 pounds, they went through a very odd personality/behavioural consumer tactic interview (for example, they asked me to look into their eyes and then they asked me "what colour shoes am I wearing?"). This made it very apparent that what they are selling her is "puffery", dont be fooled.
After the overtly aggressive sales pitch I ended up buying the product convinced by all the "dead skin" on my hand when the sale person tested a sample there. In hindsight I should have suspected how such an 'amazing' product could have gone from £65 to £22, first of all. But they don't really allow you time to think, the super pushy sales tactic is clearly strategic. Then I came back home and researched the product only to confirm my suspicions I had been scammed: the 'dead skin' is actually plastic, try it on ANY surface and you'll have the same effect. Never before have I straight up BINNED a product without at least using it for the small benefit it could bring. This has none.
(I lost the receipt and can't return it, but keep reading about their antics when you try to return a product).
The scam is so widely known now that whenever you type "Soap & Co Mineral peeling gel" or "Sakare" you find people's complaints of a scam. Google, YouTube, etc.
If we really think about it: how many times have we gone to a reputable skincare brand where the sales people would push you, barter, bargain and reduce their prices like that just because you didn't just buy the product right away?
It's was one of my best experience since I am in London. The atmosphere and the good energy made me feel amazing, I am in love with the products and finally I found products that l use!
Overbearing salesmen trying to trick vulnerable passersby into buying tat. Don't accept a sample, don't go in the shop!
Dear Drake,
Thank you for taking the time to review your experience at Sakaré. We appreciate all feedback received, to ensure we can improve our services.
We are sorry to hear you felt you did not receive a satisfactory experience, we would love this opportunity to contact you privately to resolve this matter. Please can you email us via feedback@sakare.com.
Best wishes,
The Sakaré team
I've got this as a gift, from my husband. You know, when they go shopping and they just buy $#*!, without consulting or asking anyone else. And he presented me, with a big smile on his face. Bless him:)
I knew he was tricked into buying the product, but he was so happy, so I decided to give it a try. First, I went online and read all the reviews.
I can understand people being gutted and feeling like being part of a massive scam, and obviously once you cry over spent money, all you see is flaws.
It happened to me as well with high end makeup products! I paid huge amounts of money on luxury brand foundations, and they looked amazing on my skin for 30 minutes. And after that the world crumbled. Or caked, depending on the product.
Back to Sakare nail kit... it's a good product. A bit pricey, to be honest, but it does a good job. I use the nail kit on a weekly basis and I am happy with the results. My nails were always splitting or flaking easy to break and really dull. I use the cuticle oil every day and the improvement is visible with the naked eye.
The hand&body lotion has a lovely smell, it's a big bottle, 240ml and it moisturizers and hydrates at the same time.
The peeling gel actually works, it's not plastic and as one of the reviews recommended, I tried it on any surface and the result was different. So, no plastic whatsoever! If you do have a very sensitive skin like me, I recommend you should try the peeling gel on a small surface on your jaw or chin, in order to avoid bigger problems and disappointment.
On the down side, the way they sell the product might be a bit aggressive, but aren't they all? I mean they don't advertise on TV like the other so there's got to be something else to help them sell.
And they should do refunds. If the product is not open, and never been used, a 28 days return policy should apply. With your purchase receipt, obviously.
But if you did bought this and you're not able to return it, give it a go. Or give it to someone else as a present. Either way, silver linings. Try it, you might like it... You never know
Found this great skin care brand: super:
Just tried the anti-wrinkling eye serum by SAKARE - absolutely wonderful! Made quite a difference to the skin around the eyes after 2 weeks. So light and silky. I'm really glad this guy talked into coming to the store on 93 Bond street, to discover those products. Being skeptical, I only got this one product, but I'm definitely will be coming back for more.
I love this place! The first time I walked into the store they tested the mineral peel on the top of my hand and I was hooked! It gently peeled the very top layer of skin off and left me with beautiful, moist, and glowing skin. The mud soap helped reduce little bumps on my arms that have been there for years. And the face syrum leaves me with beautiful, radiant skin. You MUST try this!
Dear Lisa
Thank you for taking the time to leave a comment about your experience with Sakaré. We truly appreciate each customer feedback.
We are absolutely delighted to hear that you enjoyed our products and the ambience of our stores. Our staff are extremely passionate about our brand and we feel this shows in the service that they provide.
Thank you once again for leaving such a wonderful comment. We hope to see you in our stores again soon. You can also shop with Sakaré online - www.sakare.com
The Sakaré team
I am disgusted that i have been totally ripped off. Oh yeah lets just do the mineral peel gel on a place where theres zero hair of course its going to look like your product works when really its the contents of your product that forms into a consistency of that of a dead skin layer...
Now people lets try the same product again but somewhere that its hairy. Do you see my point? The gel gets stuck to the hairs making it impossible to be removed if i had dead skin then it should just rub away right? No...! Wrong very very wrong. I ccant believe i got sucked in or should i say bullied by the over pushy sales rep. Amazing how they can reduce the puffy eye cream from a whopping £250 down to £80 in 5 mins flat thank god i didnt buy that too. What a big smelly rat that shop is. From a very unhappy customer. Doesnt even deserve the one rating i gave it.!
Dear Donna
Thank you for taking the time to leave a comment about your experience with Sakaré. We truly appreciate each customer feedback.
We are sorry to hear that you felt that on this occasion our products were not value for money. At Sakaré we source the finest natural plants, minerals and sea algae from all over the world and work closely with the most innovative skincare laboratories to produce the best and most refined skincare products which we feel is reflected in the price and service.
While you felt you did not have a satisfactory experience with our products this time around we would love the opportunity to contact you privately to ensure you truly experience the Sakaré experience that we are renowned for.
Please contact us on info@sakare.com so we may correspond with you further.
We hope to hear back from you soon.
The Sakaré team
I took my niece here recently on a shopping day out and we had a great time. The staff showed us a range of products and I was impressed by the quality. Of course we didn't leave empty handed... I bought her a nail kit and I got a peeling mask for myself. We got a good deal but I wish I had tried to get the price down a bit more as it is slightly more expensive than what I usually spend on beauty products. Overall a nice experience - felt welcomed by the staff and happy with the products. Would recommend
Great service in Bond street and Covent Garden... the staff were so lovely and accomadating. My girls love their Nail Kits and I adore my anti-wrinkle serum and cream - its transformed my face.
Dear Doris,
Thank you for such wonderful feedback of Sakaré.
We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and look forward to welcoming you into one of our stores again soon.
You can keep up-to-date with us on our Instagram page@sakarecosmetics or shop online at: sakare.com
Best wishes,
The Sakaré team
2 years ago, I bought the nail kit and ocean scrub and body lotion in London, since that day my skin is so soft, I use it once a week and is perfect for me. I order the products online, and they offer a really good service.
Anja
Dear Anja,
Thank you for such wonderful feedback of Sakaré.
We appreciate you taking the time to review your experience, we hope you continue to enjoy the Nail Kit Deep Cleansing Salt Scrub and our Lotion. We look forward to welcoming you into one of our stores again soon.
You can keep up-to-date with us on our Instagram page@sakarecosmetics or shop online at: sakare.com
Best wishes,
The Sakaré team
Sakare cosmetics & skin care - is all about looking and feeling one? ۪s best.
Dear Siddharth,
Thank you for taking the time to review your experience at Sakaré. We appreciate all feedback received, to ensure we can improve our services.
We are sorry to hear you felt you did not receive a satisfactory experience, we would love this opportunity to contact you privately to resolve this matter. Please can you email us via feedback@sakare.com.
Best wishes,
The Sakaré team