RussianBrides Questions & Answers

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Here’s what consumers have asked with answers from RussianBrides staff and previous consumers.

41 questions answered
10% answered in 1 day
Question:

How do i get into my profile

Answer:

Hi! You can log in by clicking "sign in with email" button on the main page of the site. You need to indicate your email and password to log in. If you forgot your password please use "reset password' option.

By Maria M.
Question:

Answer:

Hi Rance! The company operates in Europe, Malta

By Maria M.
Question:

Is an expensive gift to acquire a lady. also, you have to by a gift in order to email her!!

Answer:

Hi! You can email members from the site with "emails" service. However, if you use "flowers and gifts" service you can attach a note with your email address to a real gift.

By Maria M.
Question:

How do the women get their trust level ? why are some 100%

Answer:

Rance, if the members you have chosen did not receive your present please email support team and we will resolve the issue.

By Maria M.
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Question:

If your site is real then why when i joined with 2 different emails did i get 6 emails in the first 1 minute that were the same word for word?

Answer:

Hi John! It all looks like some kind of a technical glitch. To let us look into this case please get in touch with our support team (support@russianbrides.com)

By Maria M.
Question:

I see in many of the reviews that people have gone on dates with women they've met on your website .how is that done since most live in east europe

Answer:

Hi, Rick! There is no special service, usually, our members just discuss the details and go to each other's place.

By Maria M.
Question:

I want to contact the ladies at the site by e-mail, but i can not. frankly i want to contact ladies and what is the price to pay for and how to pay

Answer:

Hello, Naghiz! We do not allow members to exchange contact details through our Mailing System and Live Chat services. This is done in order to create a safe environment where both ladies and gentlemen can interact without any distractions. We restrict exchanging contact details to this service in order to require a certain level of commitment from both sides. Please be aware that you can exchange postal addresses through our Mailing System as well. You can send a lady flowers or presents through the site. You will be able to include a note with this delivery that can include any content. Kind regards, Maria

By Maria M.
Question:

The cost? can you pull photos from facebook?

Answer:

Hello Jeremiah! We have the special offer - you will receive 20 Welcome Credits, 10 free 3 minutes chats and the opportunity to send unlimited introduction messages for only $2,99. Additionally you will receive the first month of the membership for free. Also yes, it is possible to pull photos from Facebook. In order to do that, you will need to click "Sign In with Facebook" button in the right upper corner of the main page of the website. Kind regards, Ksenia

By Ksenia A.,
Question:

Is this website a legitimate one? has anybody ever met and got married?

Answer:

I first found love on generationlove dating only to then find the same love with same pics and same profile on 3 other websites... Anastasiadate, russianbrides and another that ecapes the top of my head. I have chatted to one girl on different websites and still dont know anymore about her then what her profile says as I write her books as she writes 5 sentences response. I complained and got about 50 free credits to set up a live video chat with this girl... I will let yall know how we end up... I cant say she lied to me but shes been so vague and didnt say hey I have 4 other sites I am on! Thats bs when I have to pay crazy prices period

By Billy D.
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Question:

Why can i no longer log in using mozilla-firefox sincerely, william rodd, email billdags@yahoo.com 239-288-3027

Answer:

Hello William! We always advise our clients to use the latest version of Google Chrome browser because technical issues may be caused by using older versions of another browsers. Let me kindly advise you to try using our website with the help of Google Chrome. We also recommend to clear cache and cookies in your browser, it should help.

By Ksenia A.,

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