RussianBrides Questions & Answers

Hi! You can email members from the site with "emails" service. However, if you use "flowers and gifts" service you can attach a note with your email address to a real gift.

Hi John! It all looks like some kind of a technical glitch. To let us look into this case please get in touch with our support team (support@russianbrides.com)

Hi, Rick! There is no special service, usually, our members just discuss the details and go to each other's place.

Hello, Naghiz! We do not allow members to exchange contact details through our Mailing System and Live Chat services. This is done in order to create a safe environment where both ladies and gentlemen can interact without any distractions. We restrict exchanging contact details to this service in order to require a certain level of commitment from both sides. Please be aware that you can exchange postal addresses through our Mailing System as well. You can send a lady flowers or presents through the site. You will be able to include a note with this delivery that can include any content. Kind regards, Maria

Hello Jeremiah! We have the special offer - you will receive 20 Welcome Credits, 10 free 3 minutes chats and the opportunity to send unlimited introduction messages for only $2,99. Additionally you will receive the first month of the membership for free. Also yes, it is possible to pull photos from Facebook. In order to do that, you will need to click "Sign In with Facebook" button in the right upper corner of the main page of the website. Kind regards, Ksenia

Hello William! We always advise our clients to use the latest version of Google Chrome browser because technical issues may be caused by using older versions of another browsers. Let me kindly advise you to try using our website with the help of Google Chrome. We also recommend to clear cache and cookies in your browser, it should help.

Hi Linwood! We are happy to hear that you are interested in exchanging contact details with members on our site. You will be required to print out and fill in a background form that you can find by clicking this link. https://drive.google.com/file/d/0B4c-oHpqYh-RNjR0aUQ3cjdaWXc/view This form will require you to provide us additional information that will be shared with the member that you are exchanging contact details with. This step in your mutual relationship is required under applicable US laws. Once you have signed the background form and sent it to us, then we will proceed to show it to the member in question and obtain their consent in this case. Best regards, Alex

Atle H., you should read the terms and conditions of the site on how to exchange contact information. Good luck!