RoseWholesale FAQ | Sitejabber

Question:

How do i contact them about an order placed but never received and no tracking information available. How do i contact them about an order placed but never received and no tracking information available.

Answer:

Here is the link and we will reply you in 24 hours after you submit a ticket about your order. http://support.rosewholesale.com/

By CustomerService R., over a year old

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Question:

Where is my order - 19th january now 13 april. still nothing!

Answer:

Never ever ever and I mean NEVER order from rosewholesale. I got my money back but only going through Paypal which is what I used to pay I think Rosewholesale is a scam. Good luck to you

By Kathy B. over a year old

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Question:

Where is my order? i have sent pm's asking, and i have also commented on the site itself. the money for my order was taken, so i expect to get my shirt. order number is hr1601081934135269 i placed my orser on jan, 9th, 2015

Answer:

DearLori S., Please check your credit card and we have refunded you in full for your order according to your demand in ticket.

By CustomerService R., over a year old

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Question:

Where is my order? nl14448487936634 i tried to fill out a ticket on your website, but every time i enter it, it says its incorrect. please help!

Answer:

Because it is international surface mail and there are some external factors which may cause some delay on delivery time. Please contact us http://support.rosewholesale.com/ if you still don't receive your order.

By CustomerService R., over a year old

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Question:

I ordered two items from them and i never received them either. i ordered them months ago... at least 3 months or more. they had the wrong address (not the address i gave them) and i tried to straighten it all out. it's a bit like playing marco polo trying to get help from them... and not in a fun way. at this point i just want my money back... i am very unhappy with the service. i couldn't tell you a thing about the products because they never came! I ordered two items from them and i never received them either. i ordered them months ago... at least 3 months or more. they had the wrong address (not the address i gave them) and i tried to straighten it all out. it's a bit like playing marco polo trying to get help from them... and not in a fun way. at this point i just want my money back... i am very unhappy with the service. i couldn't tell you a thing about the products because they never came!

Answer:

Well its April now and I still haven't received my items. My advise to anyone thinking of ordering from them is DON"T unless you love throwing your money away.

By Christine K. over a year old

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Question:

I placed an order on 09/17/2015 03:05:15 am. today is october 18, and it is time i don't receive my package yet. i want to know if the company is just scam or if it is going to do something about it? I placed an order on 09/17/2015 03:05:15 am. today is october 18, and it is time i don't receive my package yet. i want to know if the company is just scam or if it is going to do something about it?

Answer:

Please contact us http://support.rosewholesale.com/ if you still don't receive your package and you could be assured that we will solve your problem as best as we can.

By CustomerService R., over a year old

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Question:

Is it a scam? ordered something 10 days ago and nothing has happened except money being taken from my account, surely it doesn't take this long to process one hoody? Is it a scam? ordered something 10 days ago and nothing has happened except money being taken from my account, surely it doesn't take this long to process one hoody?

Answer:

Please rest assured that we allow the return and please check our policy: http://www.rosewholesale.com/m-article-id-16.html Please rest assured that you could contact us to check your order.

By CustomerService R., over a year old

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Question:

How can i choose the right size on rose wholesale? i know they are tiny... but i dont want to make the mistake of buying something that wont fit. thanks! How can i choose the right size on rose wholesale? i know they are tiny... but i dont want to make the mistake of buying something that wont fit. thanks!

Answer:

Please review the product's measurements in the size chart under product information. You need to choose the item size according to your own measurements (in inches or cm). Please let me know if you need further assistance.

By CustomerService R., over a year old

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Question:

How do i contact them? i wrote them like a week ago and they said i should wait one more week. so the week's gone and i still don't have my stuff... the support center does not load! How do i contact them? i wrote them like a week ago and they said i should wait one more week. so the week's gone and i still don't have my stuff... the support center does not load!

Answer:

Please rest assured that we allow the return and please check our policy: http://www.rosewholesale.com/m-article-id-16.html Please check out policy and we will try our best to help to solve your problem.

By CustomerService R., over a year old

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Question:

My order nu hr1601200521248631 order 20 jan 16 i am not received my product yet. and shipping last status i saw 28 jan at kolkata air shorting office when get my product.. My order nu hr1601200521248631 order 20 jan 16 i am not received my product yet. and shipping last status i saw 28 jan at kolkata air shorting office when get my product..

Answer:

We have checked it and your order could be tracked and please contact us so that we could offer more details. Http :// support. Rosewholesale. Com/

By CustomerService R., over a year old

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RoseWholesale Questions & Answers

How do i contact them about an order placed but never received and no tracking information available. How do i contact them about an order placed but never received and no tracking information available.

Where is my order - 19th january now 13 april. still nothing!

Where is my order? i have sent pm's asking, and i have also commented on the site itself. the money for my order was taken, so i expect to get my shirt. order number is hr1601081934135269 i placed my orser on jan, 9th, 2015

Where is my order? nl14448487936634 i tried to fill out a ticket on your website, but every time i enter it, it says its incorrect. please help!

Can’t see your question? Ask to get answers from the RoseWholesale staff and other customers.

RoseWholesale Questions & Answers

How do i contact them about an order placed but never received and no tracking information available. How do i contact them about an order placed but never received and no tracking information available.

Where is my order - 19th january now 13 april. still nothing! Where is my order - 19th january now 13 april. still nothing!

Where is my order? nl14448487936634 i tried to fill out a ticket on your website, but every time i enter it, it says its incorrect. please help! Where is my order? nl14448487936634 i tried to fill out a ticket on your website, but every time i enter it, it says its incorrect. please help!

Can’t see your question? Ask to get answers from the RoseWholesale staff and other customers.

Where is my order - 19th january now 13 april. still nothing!

Where is my order? nl14448487936634 i tried to fill out a ticket on your website, but every time i enter it, it says its incorrect. please help!