RoseWholesale Questions & Answers

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Here’s what consumers have asked with answers from RoseWholesale staff and previous consumers.

650 questions answered
14% answered in 1 day
Question:

Answer:

Ummm, let's see, why so many complaints? Could it be because the company sucks?

By Barbara C.
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Question:

Answer:

We are located in China and please contact us http://support.rosewholesale.com/ if you have any problem.

By CustomerService R.,
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Question:

I havenʻt receive my package at all who do i contact about my packages?

Answer:

We are always trying our best to serving our customer. Please contact our Support Center if you have any problem: http://support.rosewholesale.com/

By CustomerService R.,
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Question:

Is this right place to buy the clothes. i read some blogs and comment i have some confutation that if possible cod.

Answer:

Please rest aqssured that you could search our main page to know more about us firstly before placing an order.

By CustomerService R.,
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Question:

I want to place an order for three items and in reading the reviews, i am worried about placing it. some reviews are quite positive and others are highly negative. what assurance to i have that those items will be the items i order, and that i will even receive my order at all? especially since many of the reviews state said that the order was never received!

Answer:

Listen from experience, you most likely receive your order maybe, but it will not look like what you ordered. The material is poor and the sewing is bad. On top of that if you are from the US hopefully you ordered 3 times the size you normally ordered. I ordered Large and received XSmall, even though the tags said Large. Maybe that is Large in China but not in the US. I could not fit a mannequin in anything I ordered. And don't even think you will get to return it. They have a non existent return policy so if you don't like it, give it away and save yourself the hassle... If I were you pretend you did not order anything and if you haven't, then DON'T save your self the hassle.

By Maura E.
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Question:

Waiting on my order. why are the reviews so terrible? and what is a large in european size? scary reviews!

Answer:

Cancel! Cancel! Cancel! Get your money back and never look back. You will despise your order when you finally get it. Stuff is unwearable, poor material, not anything like the picture, and will not fit you - no matter what size you order. You will won't be able to get them via email etc so cancel from your end i. E. cancel credit card payment etc.

By F F.
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Question:

I try and call... even a live chat... they do not respond... all i need to know is how their sizes are? ex size small... is it 6and 7... medium... 8 and 9? etc

Answer:

They are notorious for sizes that are waaaaay off and the garments are poorly made as well as poor quality material. Refunds are slim to none as it costs more to return than the actual garments costs - which is what they know you will not do. They then have your money and you have rags! Since they are in China you have no legal recourse. STAY AWAY AND SHOP AMERICAN! YOU'VE BEEN WARNED!

By Sharon L.
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Question:

Size 40 is what in u.s. size

Answer:

Why are you asking that? If your on the Rose Wholesale thread and read anything here you would know that they are scammers and worthless and therefore the size of their clothing is unimportant.

By Pat M.
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Question:

Is this real? or just steal money from people

Answer:

Please note that we are a proper registered company that has been around since 2007. We are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.rosewholesale.com/ We are aware that we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer.

By CustomerService R.,
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Question:

Can i buy just one shirt?

Answer:

Hi Dwight, I am still waiting for a refund on 4 items I ordered last October and never received. They are impossible to contact or deal with and I would NOT ever use them or recommend them to anyone Suzie

By Suzie P.
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Typical questions asked:
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