Rosegal

Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00 dollars worth of items not received

Last June I bought over $500 in clothes from them, to this day, it still says partial order filled on their website, in my account.
NO ONE will talk to me, I disputed it with my bank, but they said the vendor said it was delivered. I NEVER received anything.
Could be a porch pirate got the partial order, but WHERE is the rest?
I paid $15 for insurance, but that was a waste of money, can't get a hold of anyone to have them reship the cloths under the insurance.
WHAT A WASTE of money and time!
Their clothes are cute and tempting to buy... but buyer beware.
You may never receive what you ordered!

Rosegal Customer Care Number_ *******197_ *******594
Support Number *******197
Rosegal Customer Care Number_ *******197_ *******594
Support Number *******197

I've been shopping through RoseGal for about 6 months now. The clothing and jewelry and accessories I have ordered are all good quality. They have a great selection, though sizing can be off sometimes. I get lots of compliments on my wardrobe and jewelry items from RoseGal.

I ordered a jacket from them. Oh boo! I got a child size jacket. I'm 45 years old and a plus size lady. I put in a ticket. They told me to take pictures. I did that. Now no one will contact me about anything. All I want is a return address to get my money back. If I have to go to the government I will.

I ordered 4 items from Rosegal, and they arrived today. The resemblance to the online images was vague at best and they were all made from very cheap printed fabric. The clothes are cute, in the images, but in real life I would never even wear what I purchased. I do not recommend buying anything from Rosegal, no matter how cute it looks. You'll only be disappointed. Save your money.

Sizes range. Im normally a 2x but they fit like a large. Their clothes are very cute, but I have yet to find something that fits me. I love how they ship then, all folded neatly in zipclose packaging. The materials are cheap, I've received at least 10 shirts. You guess none fit. I even bought the largest size they have. Don't get its that look super cute with cut outs along the sleeves. They don't cut the shirts out right and they do not fit. Our of everything I've purchased from rosegal. Leggings. 2 pairs the only thing that fit.

My wife ordered half a dozen shirts from this site
They're some of the cheapest pieces of clothing we've ever seen. Flimsy material with uneven (bunching) and minimal stitching at seams and decorations.
Rosegal won't send an RMA.
One of the worst companies I have ever had the displeasure of dealing with.

Their sizing is getting better. Good quality clothes, although not really on trend. Amazing and fast customer service for any issues.

The "Solid Color Men's Retro Drawstring Knight Sweater" is really nice and came as pictured. I was only disappointed about the choice of colour: When I ordered it on my laptop I could only choose between gray and black. When I looked at it on my phone after ordering I saw that there would have been other options, which I would have chosen instead, like red and green.

The "Colorful Stripe Coral Velvet Large Area Rug" also looks like on the pictures. The only drawback is that you can see where it was folded for transport. That might disappear after a while though.

In total I liked the products and I was happy with my purchase.

I placed an order over a month ago. When nothing arrived after about 3 weeks I submitted an inquiry. They replied that the first item had been shipped, the other was still on back order. A week later when nothing had still arrived I inquired again. They replied that the first item had now been shipped from the warehouse in Guangzou! With no commerce going on between the U.S. and China during the pandemic that is the same as not being shipped at all. The second item was still not available and now not projected to be back in stock until another two weeks! I don't think these people stock anything. They just take your order, take a cut of the price, and then place an order with someone else to fulfill. I finally just cancelled the order. Enough is enough. Don't deal with these people. It is not worth the aggravation.

I place an order to be delivered to Reno NV they sent it to California screen shot price was sent to Rosegal. They are screwing me out of my entire order and offering 30 dollars for my more than 100 dollars order. This is unacceptable. I want a full refund or my order. This business feels like a scam, a real business would make it right especially when I proved through screen shots that it is their mistake.

I ordered a nice summer dress with sunflowers on it. The dress has pockets which I thought was a brilliant feature. It took a couple of weeks to arrive but ultimately I am satisfied with the product.

Rosegal has some fabulous looking clothes. And, I will admit, out of the two bathing suits I ordered, one of them fits great, looks great, very happy with it. The other one, ordered in the same size, same style but different color was way too big. When I left negative feedback for that one, they removed it. They only allow positive feedback on their website, so don't be fooled buy their rating. There should not be such a big difference in fit when they are the same size and style. Also, they do not allow refunds on a lot of items, not just bathing suits. Be certain of what you want and hope what you get fits.

I have made three orders from Rosegal. Only one of the items needed returning. It was the pants of a two piece set. They were to small. I contacted customer service by email and recieved a reply in 3 hours. This was during late night after hours aswell. I have two options to resolve the issue. I absolutely love all of the items I have purchased. They have held up well to were and washing.

This company has BEYOND infuriated me and I will NEVER make the mistake again of buying from them. Anyone want some swimsuits that are 100% unused and still in the bags with tags and bottom protectors?! I NOW HAVE 3. Bunch of bullcrap.

Unfortunately, the company is cheating people in July I bought clothes completely different than on the website shown in the future I sent them back to them they had to pay back and to this day neither clothes nor return company the very bottom

I am so pissed right now. I'm out 50 dollars never received my package and won't return my money. Everytime I would check where it was it would say that the package doesn't exist and now all of the sudden. It was delivered but there is nothing absolutely nothing. At this point I jus want my damn money back.

I ordered 4 shirts 2 in 2x size and 2 in 3x size. Yes it took a over a month for the order to get to me. Cloths are in good quality. My review is more toward the sizing chart and sleeves. First two pictures are the 2 x. Based on the size chart for my hips and waist I am to be a 3x. The second picture with the flower print the chest is to big but I can sew that a bit tighter so it does not show bra. The 2x body fits perfect but the sleeves are tight. The 3x body is way to large but the sleeves are perfect. I can not win.

The wigs I've gotten are very well made. They're synthetic but look close enough to real hair that people don't realize it's not my own hair. I also got a well-made wig cap with one of them, which was a pleasant surprise as I was just expecting the package to contain the wig. They're easy to style and easy to put on. Very pleased with them, and will definitely be ordering more.

To return an item is ridiculous. They give you a ticket number and you have to wait for a shipping return address. Meanwhile 30 days have pass an you can't return. Or they give you a 20 per cent coupon to buy again from them.

I chatted with them, gave them my order number which I placed and was charged for more than 2 months ago and they just keep telling me to wait.

I reluctantly gave them 1 star, only because i had to. I wrote a review last night, but in light of their response I feel I really needed to write another. I payed $58+ (including shipping)for a 2-piece outfit on November 15th. It was promised before end of November. Still, they cannot tell me what is up, they just keep saying be patient. I am done being patient as one event has passed and now Christmas is upon us, and I still have nothing to wear. So, I asked for my money back. Their bright idea is to refund me $20, then if it comes then I send the $20 back! I say no way, I payed in good conscience, they cannot. I told them that now that I have nothing after paying $43+shipping, the only remedy is to pay shipping too as nothing was shipped to me. STEER CLEAR OF THIS RIPOFF COMPANY!