Roomster has a rating of 2.78 stars from 4,114 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Roomster most frequently mention customer service, credit card, and read messages problems. Roomster ranks 1st among Roommate sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 hours
I need a short-term furnished rental at a reasonable price in ahigh-rent area, San Diego. I found several suitable options.
The one thing I will say is make sure to confirm with someone that your subscription has been canceled. Despite what they say - deactivating or suspending your account does not stop them from charging you. They also say you can cancel just by clicking cancel but no such button exist. I do not recommend.
I just started using the website last night. Very user friendly. A lot of clicks are not required. Wonderful interface. Small complaints: a lot of duplicate ads and I think all posters with rooms or places to rent should be required to upload photos.
I need to move quickly and find a safe, clean, quiet place I can afford.
Easy process
To find a room
Seems easy to meet people
To find a room
I've just started with Roomster and it's been a very positive experience. I've received some very good inquiries concerning my furnished room for rent. In addition, their tech support is very good. You go to their chat box type your questions and within 10 minutes one of their people will send a reply. In addition you can continue to chat with this person to clarify or receive further direction! You back. Getting in touch with their people so quickly is what got me through the website and how to list my room.
Tip for consumers:
Got me some great leads for a roommate.
Need a roomate
My navigation skills on Roomster are not yet up to speed. I must spend some time in my search before I can give a knowledgeable opinion. And if I'm blessed I won't have the experience of being familiar with navigating your site as I'm looking forward to contacting Kate from this site and going to have a look at her room for rent. Although I appreciate your service very much. I have a few stories of being judged and disrespected by renters on Craig's List. Oh well!
I emailed a woman on Craig's List who would have me come look at her room after emailing her from this site.
So far, we'll see once I see what is out there and the responses.
Just bumped into it
This is a scam. No one responds. There may be real ones mixed in. It's impossible to not get a single response from anyone. Those messages they want you to pay to see are broadcast sent to everyone who has signed up with this app. When there are this many of the same reviews, it's true.
EASY TO USE
Not enough information on people looking to rent. Roommates.com is better at this as it asks specific questions that helps match up to more compatible roommates.
Someone recommended trying it.
With the megaphone feature it is difficult to see if the person is interested in my area.
Possible canidate for renting out my room.
Please see attached‘screenshot' Apple refunded my overcharged posted price of $7.99 to $14.99 with no ability to cancel monthly repetitions of this fee.
There is ZERO customer service ( not even a telephone number to call)
I have noted on my Facebook page that ROOMSTER is a scam/fraudulent site.
My attached screenshot identifies more closely my one star (had to give one star in order to post this complaint. Today is November 2020, an up-to-date review
So far I haven't used the app so I cant give a reliable review
Seeking lodging for a relocation for work.
Looking for a responsible roommate
So far so good. Would like a response from people.
1 of 2 sites
Roomster connects people at all price points, in 192 countries. With 24/7 customer service and an always expanding community of users, Roomster is the best way for people to monetize their extra space and make it available to a membership of authentic...
I am sorry to learn that you are disappointed with our service but tens of thousands of our users have rented or rented out places via Roomster. I guess you are referring to our megaphone feature by broadcast. It is one of the feature that our customer loves as it allows them to ramp up their search.