Anyone had a problem with renting a room and being scammed? Everyone I have spoken to asking for deposit then will "mail the keys" ? Sounds sketchy

asked by Heather W. on 11/27/18

1 Answer
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Hello,

Thank you for giving Roommates.com a try and I am sorry to hear you did not receive more valid responses. As a bulletin board service sometimes scammers and weirdos do get through which is why we have created a "Reporting" and "Blocking" feature available on all profiles that you can quickly use to flag any account you feel is suspicious. This will ensure that we get eyes on it right away and start to track down what's going on.

We also provide a handy FAQ doc called "Safety Tips" that we highly recommend all users read and familiarize themselves with to help ensure safety when connecting with people online.

We understand that the process of finding a roommate can be difficult. Hopefully these tips will help and you give us another try.

If you have additional questions please contact us at support@roommates.com.

Roommates.com Support

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