• TeeChip

TeeChip

Overview

TeeChip has a rating of 1.71 stars from 1,767 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TeeChip most frequently mention customer service, credit card, and poor quality problems. TeeChip ranks 461st among T Shirts sites.

  • Service
    111
  • Value
    109
  • Shipping
    104
  • Returns
    83
  • Quality
    98

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
149
See all photos

What reviewers want you to know

Positive highlights

  • It is of good quality and the customer service is outstanding!

Critical highlights

  • I never got order number just a confirmation from paypal.
  • I understand that I may have ordered the wrong 2018 tee shirts but come on!
How would you rate TeeChip?
Top Positive Review

“Customer service ordered mug replacement”

Diana P.
8/20/20

My mug was lost in the mail, probably because of Covid. I contacted customer support and the guys were nice enough to order a new one for me.

Top Critical Review

“Terrible quality - Wish I read other reviews”

Anonymous A.
2/3/24

Beyond the terrible quality, the item is not refundable for dissatisfaction. I will NEVER buy anything from this joint again, and I will bad mouth them every opportunity I get. They need to go out of business.

Reviews (1,767)

Rating

Timeframe

Other

Reviews that mention popular keywords

order number (50) tee shirt (79) customer service (368) phone case (46) credit card (76) tee chip (46)
Thumbnail of user maddies14
1 review
0 helpful votes
May 27th, 2020

First ordered my jumper on the 06 of April for a birthday present in may... it's now the 27th of may and I'm still yet to receive my package.
Have constantly emailed them asking for an update and have been told numerous different things!
And absolute pathetic company, save yourself time and money and do not order through them!

Thumbnail of user anonymousa1905
1 review
1 helpful vote
February 3rd, 2024

Beyond the terrible quality, the item is not refundable for dissatisfaction. I will NEVER buy anything from this joint again, and I will bad mouth them every opportunity I get. They need to go out of business.

Products used:
Bought a t-shirt. Terrible quality shirt.

Service
Value
Shipping
Returns
Quality
Thumbnail of user heatherd338
1 review
0 helpful votes
June 3rd, 2020

I ordered a mask back in April. It is now June and I still haven't received it. I get no where with customer service on when it was going to be shipped out and I wanted to cancel my order and get a refund I was told that I was unable to since it's in production process. I stated that it been in product processing since the 22nd of April. I highly recommend not buying anything from this company

Thumbnail of user kerin54
1 review
0 helpful votes
June 11th, 2020

I did the live chat and Marlon was completely worthless. No help at all. They say 5-15 days but they dont state business days till you already order. The customer service just sucks and not helpful at all. I will never order from this place again.

Thumbnail of user marks3166
1 review
0 helpful votes
November 24th, 2020

I received a t-shirt from Teechip that had poor printing quality and major misspellings but they refused to acknowledge. They would not refund my money. Stay as far away from this company.

Thumbnail of user jamesh3207
1 review
1 helpful vote
December 9th, 2020

Ordered a tee shirt 2 weeks ago. The shirt hasn't shipped and teechip has not refunded my payment. Stay away from this company!

Thumbnail of user josephh685
1 review
0 helpful votes
June 13th, 2020

Worst place online to shop! Not a good company to go through. Completely tried to bs me the whole time said it would arrive never has it's a month past time. And now there trying to say I can't get a refund. And all I was trying to do is support my favorite YouTuber. Bad look for a company

Thumbnail of user richardf741
1 review
0 helpful votes
June 13th, 2020

There is something bad wrong with this company. They do ship ship the products you purchase and do not respond with any contact. I'm glad that I am only out of $32.

Thumbnail of user jasone266
1 review
0 helpful votes
June 4th, 2020

This company takes your money and then will hold it forever while you wait for a product that may never come. They keep extending the time it will take and are unapologetic There are many BBB complaints and even Facebook groups just dedicated to warning people about this company. STAY AWAY!

Thumbnail of user karenh1614
1 review
2 helpful votes
April 28th, 2020

Ordered a mask, single layer of polyester, poor quality material and faded looking design, stitching on front ends right at the bridge of my nose and looks awful plus it took over 4 weeks from the date I ordered it. Designed and shipped in US but not made here.

Thumbnail of user ivyl61
1 review
0 helpful votes
October 9th, 2020

Just ordered my fifth shirt from Teechip. I like their pricing, quality and delivery speed. I have already recommended them to many friends and family members.

Thumbnail of user clarab114
1 review
0 helpful votes
December 21st, 2020

I've ordered two T-shirt in around April and STILL didn't get them. I've tried contacting them asking why is this happening and all I've got were automatic responses. I was able to get them to reship my order in August and I'm still waiting. Never trusting this website again.

Thumbnail of user ericam229
1 review
0 helpful votes
June 16th, 2020

Let's see, if I had the product I could give you a review but since it's been just short of two months and I have nothing I can't help. I've emailed them at least three times and just get an automated reply. I found something else to give to my friend for her birthday. Super disappointed!

Thumbnail of user nancys1317
1 review
0 helpful votes
July 26th, 2020

I've never been so unhappy with a company ever! If I could give them ZERO stars I would!
I ordered 6 tshirts with Black Lives Matters messages almost 8 weeks ago and have yet to receive my shirts. I choose their site for their many options and the fact that I was buying so many shirts that made having variety important. But if I had known it would take most of the summer to get the shirts I would NEVER had given them a penny.

On top of this, I don't believe that there is anyone actually following up on customer service complaints. When I have sent them customer complaints, I get form emails back. And when I send back well written, descriptive emails that tell them specifically what the issue is and ask them for a specific action in return, again I get pre-written, formulaic email that promises results within a certain timeframe but does not deliver. There is no customer service at all. They've simply taken my $155 and not fulfilled my order.

Thumbnail of user kathrynj103
1 review
0 helpful votes
September 24th, 2020

Great website, simple ordering process. Since I signed up with TEECHIP, never had any complaint from my customers. They are very professional at what they do.

Thumbnail of user alicem404
2 reviews
0 helpful votes
August 5th, 2020

Great quality and great fit. Arrived as per vendor stated. This is quality material and very happy with my purchase.

Thumbnail of user eileenm392
1 review
0 helpful votes
July 8th, 2020

Ordered a cute mask with picture of Bernese Moutain Dog. Took forever to arrive with no response to emails. The ear straps are so short my ears bend over making me look like a elf. I am average in size and this was ordered as adult size. Will never use again!

Thumbnail of user dennisc220
34 reviews
29 helpful votes
August 30th, 2021

See title. And if you do get a shirt delivered it was made in a sweatshop using child labor. The4se operations infest social media like a cancer

Tip for consumers:
Avoid.

Products used:
None, order never delivered

Service
Value
Shipping
Returns
Quality
Thumbnail of user staceys203
2 reviews
0 helpful votes
May 29th, 2020

They charge you for orders you never make, THEN they re-charge you for the SAME order you never made! When you try to call them, they give you two options; 1 to check status of order or 2 to cancel order yet when you press that, you have to visit the website... which is just giving you status on the crap you never ordered! When you do email them, in dispute, even a day later, your order has already been processed, so it's too late and you're already stuck with a stupid face mask you'll never use!

Thumbnail of user kellys853
1 review
0 helpful votes
September 27th, 2020

Teechip is my go to shop for merchandise. Awesome designs, fast delivery and quality products. I never had an issue with any of my orders.

Thumbnail of user dianap327
1 review
0 helpful votes
August 20th, 2020

My mug was lost in the mail, probably because of Covid. I contacted customer support and the guys were nice enough to order a new one for me.

Thumbnail of user gailr169
1 review
0 helpful votes
June 22nd, 2020

So glad I read these reviews. Fool me once, shame on you. Fool me twice, shame on me. Ordered some leather shoes some time ago. A review said cheap product, not as pictured. I ordered anyway. Well, cheap product, not as pictured, didn't fit. No invoice in box. Contacted company by email, response was in very broken English, had no store in US, suggested I give to a friend. WHAT? Lesson learned: don't buy from these foreign companies with US front! Read reviews. The shoe ad I saw on Pinterest I never saw again after I complained. Cheap stuff sold at exorbitant profits to us American suckers who are techno consumed.

Thumbnail of user nancih11
1 review
0 helpful votes
May 24th, 2020

They took my payment for four masks. They did not ship and refuses to give me a refund. I have tried to contact them multiple times

Thumbnail of user derekt87
1 review
0 helpful votes
September 27th, 2020

My shirt looks wonderful and I am so happy with it. Clicked their ad on facebook and placed my order. They processed it fast and delivered in a timely manner. Thank you.

Thumbnail of user angelar829
1 review
0 helpful votes
October 16th, 2020

Ordered a phone cover waited over a month for it got sent the wrong one! And also the pictures r desiving 30 dollars for a piece of plastic absolutely disgusted

Sitejabber for Business

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From the business

Design and sell shirts, mugs, and phone cases online with TeeChip Pro. Upload your artwork and we take care of the rest. No upfront costs. No minimums.

Company Representative

Thumbnail of user ernestoc46
Ernesto C.
Typically does not respond to reviews

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1.7
1,767 reviews
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