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Claim Your BusinessRoblox has a rating of 2.26 stars from 1,085 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Roblox most frequently mention customer service, online daters, and credit card problems. Roblox ranks 62nd among Role Playing Games sites.
Roblox is a very fun game for young kids to play and for even older people to create content and meet new friends, Even though there are sometimes when people are mean and don't understand that not everyone is like them so they just mess around trying to get a reaction, this is the main reason why I am giving Roblox 4 stars.
They charged me and extra 400 for a private server when I only purchased 1 so total they charged me was 800 robux I been asking the developer and the roblox support to give me a refund because I know for a fact I didn't purchase 2 server but they are taking so long and not replying to my emails I sent so don't waste your hard earning money into this stupid gay as game $#*! roblox and all those dumb as creators and supporters yall trash as can't help for $#*!
They charged me and extra 400 for a private server when I only purchased 1 so total they charged me was 800 robux I been asking the developer and the roblox support to give me a refund because I know for a fact I didn't purchase 2 server but they are taking so long and not replying to my emails I sent so don't waste your hard earning money into this stupid gay as game $#*! roblox and all those dumb as creators and supporters yall trash as can't help for $#*!
Tip for consumers:
Roblox is a scam
Products used:
Nothing they scam me
Not sure who's in charge of the Roblox Support Team but they're doing a terrible job at it. All they do is send copy and pasted responses to you. I've been trying to access an old roblox account but they won't even read my entire message then they'll send me some old message saying I need to show proof when I ask for an alternative way I get no help. Making sure to stop playing this platform and stop spending ANY money on here if this is how I'll be treated. So much for a "valuable customer".
I gave it a 2 star review because I was trying to change my avatar and bought something for 50 rolbuxs and it would not let me change in to it and I almost wasted all my rolbuxs on it.
Okay so I was playing flag wars and a team won against us I said know fair then some random jerk says oh its a stupid 10 year old so I'm like man why u assuming things bout me and he continues to make mean comments about me I get angry back then another dude decides it would be cool to join the bullying I'm like shoosh u immature teens then I report them then they report me and I end up being ban for a day
Products used:
None
This app allows <13year olds to delete an email address so you can no longer recover the account once something goes wrong. Kids spend their $ on this app but will not support parents to retrieve an account when there is no email address. They should not be able to alter the settings when the account is registered to a child!
They are essentially stealing from kids who are devastated when something goes wrong. I have the password but the account demanded a reset which I could not complete 🤬🤯
There websites states they will help when no email address but this is incorrect.
If you want just a quick summary: I've loved Roblox, but it's not as good anymore. Many players and I have wasted our money and now some of our gamepasses don't work because Roblox developers are lazy.
However, if you have time to read, please hear me out and read my full review.
As a person who has played Roblox since 2017, I can confirm that Roblox has had some shining moments. A large variety of "experiences" to try, many different players to connect with, and lots of cool items to create and collect. However, the game isn't as good as it used to be. At this point, I'm probably playing due to nostalgia. Also, many of us have been scammed by the lazy creators.
First of all, their was a situation last year with the audio privacy. Roblox banned audios over 6 seconds from becoming public. They did this to prevent lawsuits concerning copyright claims. This is a problem for many of us Roblox players because we have bought gamepasses in various 'experiences' on Roblox to play our own music. Now, our money has basically been wasted because we can't use boomboxes anymore to play music. Even some audios that are under this 6 second limit aren't being approved later. Roblox's developers and creators are so lazy that instead of hiring a team to approve audios to make sure they aren't copyrighted, they just ban all audios so they don't have to deal with any consequences. They won't even offer refunds for any of these gamepasses.
Second, be careful who you allow to play Roblox. I have firsthand seen some disturbing things happen on Roblox. Sometimes people swear in the chat (which also shows how flawed Roblox's censorship is) or say inappropriate things to other players. (This is a major reason why I regret buying gamepasses in 'experiences' such as Meepcity)
Try Roblox. It's free. I'll tell you, it's not awful. However, I want to warn you about the dangers of buying gamepasses because I have lost many dollars to gamepasses that are now inactive and useless. Roblox used to mean so much more to me, to all of us Roblox players, but now, it feels like a joke.
I hope that Roblox will see what it's doing with itself and will try to work on their moderation in the future.
So one day I was playing hide and seek extreme and someone thought it would be funny to throw insults at me for absolutely no reason! They were super mean like calling me "attention seeker" when all I was doing was constantly calling people noobs the entire time. It really is an unfair and toxic place in Roblox. Hopefully, David Brazilian fixes these issues ASAP
Products used:
The site
My 12 year old daughter come to me complaining how the is cheating her. So I tried it all apparently I don't get right I used a calculator. And I got it wrong. So I'm asking make the puzzles easier for kid under 13. Pls and Ty :)
So you can let people have 18+ avatars let people make fun of me for my dead mom swearing and racist things but me just not liking furrys gets me banned you cant just ban anyone but not anyone at the same time stop being so Protective of furrys to the point i can get harrased and bullied without you doing anything about it so if your moderation was good it would be 5 stars THINK ROBLOX
Tip for consumers:
There furry simps
Products used:
Expensive admin that only gives you one command it sucks
Customer service is horrible! You purchase robucks for your children and they don't appear on their available amount. Then when you try contacting customer service they act like they don't get the messages or proof of purchase nor the robucks! I hate this game and am trying to find out how to block my children from re-downloading it!
I was playing a game right this dumb a## game on roblox named blox fruit was taking all my fruits and and robux.I paid for a fruit on this dumb a$@ game and took it back and kick me off. Me Personally thinks that roblox is dumb. People be on the game and be joking around about Give it us a really good fruit like dragon and then leaving the game me personally I think this game can make a kid feel type of way and k$@ Themselves.
Lets get to the hate part first, ROBLOX KEEPS BANNING MY ACCOUNT FOR THE SAME REASON AND STUPIS ERROR 403 WONT LET ME BACK IN. PS: ROBLOX IF YOU DELETE MY ACCOUNT FOR THAT SAME REASON I KEEP GETTING BANNED FOR THEN I WILL ACTUALLY GO INSANE.
ROBLOX do not give a fudge about their users' safety, they ignore reports and support tickets. The community cares about the website more than the actual company, which constantly release terrible, game breaking "updates".
The moderation is so bad in fact, that condos are more frequent then actual games.
I see Hackers everywhere from the best game to the worst game fly hacking aimbot... ect... So if ROBLOX if you read this please ban hackers and don't ban people if they only have reports from the same guy (alts). Cause my old account got deleted because i got alot of reports saying "You Use Aimbot" while i just did a double kill with the laser rifle (TC2) beside those things its a good website and its just good i appriciate the work of this website. 5 star!
My daughter received a gift card for Roblox for Christmas, when peeling off the foil to see the pin, the cardboard ripped off.
Because it was a Christmas gift, we do not have a receipt - I have emailed Roblox customer support looking for assistance- we have a partial pin, the gift card number, the location it was purchased and the month - Roblox support has sent the same email response to me five times. I respond to the email with the same information I sent before including pictures of the gift card, it's a cycle, no information, no assistance. There is no number to call.
My daughter loves playing Roblox which is why she asked for robucks for Christmas - how disappointing for her.
Will absolutely not be purchasing Roblox gift cards again.
Products used:
None - a gift card we had to throw out
Customer service has been a complete joke, I ordered some gift cards and have only been trying to verify that they are activated through Roblox customer support. It has been 10 days of cyclical conversations, as if they have amnesia and don't remember the question, they've made me jump through numerous hoops, proof of purchase, scratching off the backs to give them the pin numbers, multiple photos sent of said gift cards, and the last email was that they can't read the PDF of my proof of purchase and I must send it in a JPEG... CAN'T READ PDFS?! Total clown show and more training is warranted... They've also glazed over my complaints that their customer service has been terrible... 10 days now and I still don't know if these gift cards are activated because they can't seem to figure out how to do their jobs. I'm beside myself with amazement...
Tip for consumers:
Customer service is a clown show
Products used:
Gift Cards
My daughter got locked out of her account. We spent hundreds over the years on gift cards. Contacted customer service. After multiple automatic responses they said they would do nothing to help us and locked us out of even contacting them about the situation further. Horrible telling my 11 year old that she no longer had an account with over $100 credit on her account.
Products used:
Video game
Horrible. Bans some people and not others. Refuses to discuss it. Not everyone is treated the same!
Anyone can report you for anything and they kick you from your experience without warning to make you re-agree to the terms and conditions. Pathetic
Tip for consumers:
violations reviews are nonexistent
Products used:
All star tower defense
I'm convinced that the entire roblox support team and roblox itself gives 0 care about their player base, why have options to send feedback if you aren't even gonna consider. Not to mention the long waits for ANY roblox support email, you guys ban for no reason, get mad when somebody sends email proof of somebody breaking the rules by using ingame names to bypass or other stuff. "explaining" how the report button does work, and no. No it doesn't i'm sorry but everyone in the community agrees about the lack of care in the support system and that none of you listen to your player base. It's a multi trillion company and yet you can't keep your site up, have good moderation etc, and let's not forget the meepcity incident. You say you value childrens safety yet ive seen kids as young as 6 on voice chat, ive seen so many dating games on roblox, gambling and almost every game on the front page is a cash grab. Roblox is supposed to promote creativity but any actual good games get swept under the rug. I know this comment won't do anything since again, you guys just don't care but if there is even the slightest chance it does speak some sense. May it be.
Tip for consumers:
the entire roblox team doesn't give a single $#*! about it's playbase and it's just a cashgrab
Products used:
robux? i guess
So, i was hacked once and didn't get it back even after showing my id, showing proof of premium and when i finally got it back. My vc and age was changed by a hacker, i showed id 5 times waited month's they kept syaing it's my fault then FINALLY got it fixed, now i'm banned for a day because i stood up on vc against somebody who was spreading hate speech of LGBTQIA+ with his religion and wearing a bypassed naked shirt. I was banned for "discrimination" for saying " why should anybody care for your religion when you use it to spread lgbtq+ hate"
Tip for consumers:
e
Products used:
none.
I've had roblox for a few years now. It is a very amazing game. Good for kids/teens to be interactive with others, meet new people, and have a good time on many games. Getting to create and design your own games as well as being able to make clothes, and earn robux! I've played many games on roblox and none have yet to disappoint me. My favorite game on roblox so far is Adopt Me. I've been really attached to this game, it's a very fun game. Either getting to be a parent or kid, and having your own pets, also being able to trade with others and getting the pet of your dreams. It's a very fun game i enjoy it very much. Now recently there has been a christmas update. Very exciting, 8 new amazing pets to enjoy and buy with gingerbread. What i have noticed is the pricing of the pets… i understand it is easy to get the gingerbread and also 3 ways to earn them but i still agree the pets are a bit overpriced. 10 thousand for one pet is acceptable but 120 thousand? I feel that is way overpriced for one animal that isn't even a legendary. It's nice to be able to buy gingerbread with robux but even then that's a lot of robux for a small amount of gingerbread. This is my opinion and i know others do agree. Maybe even setting the price for all the pets to 10 thousand is acceptable but 120 is way too overpriced. Especially for someone who doesn't have robux 24/7. I hope someone does see this and maybe decides to change it. I'm not the only one who thinks this way. Personality many people i'm sure do. The game is really fun and enjoyable but the prices are not. If someone actually sees this please reply. Preferably someone who is in the roblox company and maybe can sort this out. I just don't find it fair. Thanks again.
Roblox was good when I was a kid but now that I'm older it's changed and all the limited items I owned as a child were stolen from me, Roblox won't help you at all if you lose these items without their two-factor setup which I didn't have because I only ever play on Xbox. My advice is to be careful which games you join because Roblox doesn't protect it's site at all from scammers.
Tip for consumers:
Just be super careful, it’s hard to eat knowing this has happened to me even if it just a game I feel very affected by it for some reason.
Products used:
Super super happy face, a purple butterfly face, a face with an explanation point, and more I forgot there’s a list of items stolen from me that Roblox just ignored. Items totaling over $2k in losses
Avoid like the plague. Take money without giving goods. Pass your CC details on to an unknown/unauthorized third party to take 81c and 70c forever - hoping you wont notice.
Don't bother dealing with them directly, will string you along and then lie to you.
Buyer Beware - Children beware.
The only thing I tell guardians is you should base the account settings on what the child wants. Its an awesome game. Definitely recommend.
Hello there. I've been a Roblox player for around 8 years. You may be a parent or a kid reading this, but here we go... Roblox is a fun game. You can play tons of user generated games such as slap battles, brookhaven, you name it. But if you send even an emoji which is quote-unquote "inappropriate" then Roblox will hit you with a warning. Nothing crazy right? Wrong. Join back in that same server, say something completely normal, then instantly get banned for a day. That is what happened to me. I reached out to customer support, told them in full detail what happened, but they said they couldn't do anything because I did not own the account. I literally put the email as my personal email that I used for 2FA, but I guess that is not enough proof? They then stated that my ban was correct and they will not be making any justifications. Not only was it their fault that I got banned, they are saying that it is my fault for sending a normal emoji like the happy face. Outrageous.
In Roblox, any game or experience imaginable can be created. Players can create the ultimate theme park, compete as a professional race car driver, star in a fashion show, become a superhero, or simply build a dream home and hang out with friends. In t...
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