Developed in part with a grant from
the National Science Foundation
Was anyone able to get their money back????
Can you report them to your bank for a refund for unauthorised charges??
asked by abby c. on 3/24/16
5 Answers
If you have any questions or concerns, simply give us a call at 844-484-1207.
Monday - Friday 8 AM to 8 PM CST
Saturday 8 AM to 5 PM CST
Sunday 10 AM to 6 PM CST

Thank you,
Customer Care
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Yes, they will refund you your monies back. This company is ligit! They do everything that the fine print says they will do. I honestly can't afford it but I am going to try and squeeze them into my budget. It is the best Resume company I've every dealt with!
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
I didn't notice the fine print that requires you to cancel within 14 days or get monthly charges, but I called them immediately when I saw the first charge and they cancelled the subscription, agreed to refund me, and sent email confirmations of their agreement to do that, so I assume I will be refunded and can't complain about the site.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
They will give the absolute run around. I had them tell me they had no re it's of me being a customer, even with my account details. I ended up going trough the Better Business Bureau. BBB managed to recover 65% of the money stolen from my account. The resume help swindlers refused to refund everything they had stolen. That's how they make their money after all.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
During the FOURTH call to this company, I talked to a man that did refund for January, not for the previous three months however. He informed me the previous people I spoke to were no longer with the company. A lie? I don't know.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Add your answer

More questions about ResumeHelp

Where is my resume??? I only want to use this one time. I really don't want to sign up for it? I want to discontinue this service; whom do I write? eHEllo there have been four unauthorised debits to my credit card. Ruben Molinero BautistaThank you for contacting ResumeGig. My name is Ruben, Charlotte. Mehi ruben Ruben Molinero BautistaAllow me to look up your account Charlotte. Could you hold for a minute please? Meno worries Ruben Molinero BautistaThank you so much for your time Charlotte, I founfd your account, Meok Ruben Molinero BautistaPlease be reminded that all of our subscriptions are auto renewing. We have a continuous billing feature which charges your account after the 14-day period and every month afterward unless you choose to cancel your subscription beforehand. Since there was no cancellation request sent before the end of the initial period, your account rolled into a monthly subscription. You have already cancelled your subscription, rest assured that you will not be billed again. MeHi Ruben, Ruben Molinero BautistaYour account was cancelled for you on 2016-02-04, and you received a refund for $17.06 today. MeI require that all monies taken be refunded. PLease be advised that Resumehelps gives all new customers the option of deselecting the autobilling cycle and only paying the $1.95 for the fourteen day period which is what i chose. MeYou will note that i did not utilize the website after 14/11/2015. as i understood that i had only subscribed and paid for fourteen days. This is not an error on my behalf. Please arrange a full refund of all monies as previously requested as resumehelp has incorrectly deducted them from my visa card. MeAn unauthorised transaction is one made by someone else using your account without your knowledge or consent Ruben Molinero BautistaWe sincerely apologize for the inconvenience, even if you used the service or not, we are not able to process more than one month refund due to our terms and conditions located in our home page. Ruben Molinero BautistaIs there anything else I can assist you with? MeYes you can give me the name of the CEO and an email address where i can contact him. YOu can refund all monies that resumehelp has stolen from my account. $174.96 MeResume help is committed to requires subscribers to give consumers clear and unambiguous terms and conditions i assume? MePlease escalate this to a senior person. You are unable to help in this instance. Ruben Molinero BautistaI am so sorry, this is an international company and I do not Know the CEO name, for any problem or you if have any questions or concerns, simply give us a call at 1-844-484-1207 Monday - Friday 8 AM to 8 PM CST Saturday 8 AM to 5 PM CST Sunday 10 AM to 6PM CST Ruben Molinero BautistaIs there anything else I can assist you with? MeI am not calling internationally for something so simple. Have a manager come to your computer and arrange to refund the money that has been removed from my account that was unauthorized. I will wait while you go and get someone senior. What is your ID number please?

More questions about ResumeHelp

Where is my resume??? I only want to use this one time. I really don't want to sign up for it? I want to discontinue this service; whom do I write? eHEllo there have been four unauthorised debits to my credit card. Ruben Molinero BautistaThank you for contacting ResumeGig. My name is Ruben, Charlotte. Mehi ruben Ruben Molinero BautistaAllow me to look up your account Charlotte. Could you hold for a minute please? Meno worries Ruben Molinero BautistaThank you so much for your time Charlotte, I founfd your account, Meok Ruben Molinero BautistaPlease be reminded that all of our subscriptions are auto renewing. We have a continuous billing feature which charges your account after the 14-day period and every month afterward unless you choose to cancel your subscription beforehand. Since there was no cancellation request sent before the end of the initial period, your account rolled into a monthly subscription. You have already cancelled your subscription, rest assured that you will not be billed again. MeHi Ruben, Ruben Molinero BautistaYour account was cancelled for you on 2016-02-04, and you received a refund for $17.06 today. MeI require that all monies taken be refunded. PLease be advised that Resumehelps gives all new customers the option of deselecting the autobilling cycle and only paying the $1.95 for the fourteen day period which is what i chose. MeYou will note that i did not utilize the website after 14/11/2015. as i understood that i had only subscribed and paid for fourteen days. This is not an error on my behalf. Please arrange a full refund of all monies as previously requested as resumehelp has incorrectly deducted them from my visa card. MeAn unauthorised transaction is one made by someone else using your account without your knowledge or consent Ruben Molinero BautistaWe sincerely apologize for the inconvenience, even if you used the service or not, we are not able to process more than one month refund due to our terms and conditions located in our home page. Ruben Molinero BautistaIs there anything else I can assist you with? MeYes you can give me the name of the CEO and an email address where i can contact him. YOu can refund all monies that resumehelp has stolen from my account. $174.96 MeResume help is committed to requires subscribers to give consumers clear and unambiguous terms and conditions i assume? MePlease escalate this to a senior person. You are unable to help in this instance. Ruben Molinero BautistaI am so sorry, this is an international company and I do not Know the CEO name, for any problem or you if have any questions or concerns, simply give us a call at 1-844-484-1207 Monday - Friday 8 AM to 8 PM CST Saturday 8 AM to 5 PM CST Sunday 10 AM to 6PM CST Ruben Molinero BautistaIs there anything else I can assist you with? MeI am not calling internationally for something so simple. Have a manager come to your computer and arrange to refund the money that has been removed from my account that was unauthorized. I will wait while you go and get someone senior. What is your ID number please?

Ask a question

Get answers from the ResumeHelp staff and other customers.
×
Have a question about
ResumeHelp?
Post Review