• Radaris.com

Radaris.com

Overview

Radaris.com has a rating of 3.4 stars from 246 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Radaris.com most frequently mention background checks, criminal records, and contact information. Radaris.com ranks 8th among Background Check sites.

  • Service
    53
  • Value
    44
  • Quality
    47

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 76.5%
Positive
52
Neutral
1
Negative
15
5
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I then contacted your pathetic customer service that you pretend to be helpful in all of your cookie-cutter responses.
  • Not only did he get my phone number and harass me, he showed up at my parents home that I do not reside at.
How would you rate Radaris.com?
Top Positive Review

“Real estate insights”

Allen C.
3/19/24

Transformed my commercial real estate research by revealing crucial, hidden details about properties and markets. Its user-friendly interface allowed for quick access to essential data, aiding in uncovering unique opportunities and evaluating risks. Radaris became an invaluable tool for gaining insights and making informed decisions in the real estate field

Top Critical Review

“Definitely False.”

rula d.
1/4/24

I searched up my dads name for the fun of it and it said that he was deceased. Which isn't true considering he just called me about 7 minutes ago. Its definitely a scam and false.

Reviews (246)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (40) phone number (23)
Thumbnail of user dortherter
1 review
0 helpful votes
March 22nd, 2024

I used Radaris to check out the person I'm thinking of doing business with. It was super detailed—got everything from their work history to personal stuff. Basically, it made me feel a lot better about moving forward with them. Super useful for making sure you're not getting into something sketchy.

Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Dear Dort,

Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear about your positive experience with our service. Your kind words truly motivate our team to continue delivering top-notch solutions. We're here to assist you whenever you need us. Thanks again for your support!

Best regards,
Radaris Customer Service

Thumbnail of user allencox792
1 review
0 helpful votes
March 19th, 2024

Transformed my commercial real estate research by revealing crucial, hidden details about properties and markets. Its user-friendly interface allowed for quick access to essential data, aiding in uncovering unique opportunities and evaluating risks. Radaris became an invaluable tool for gaining insights and making informed decisions in the real estate field

Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Dear Allen,

Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear about your positive experience with our service. Your kind words truly motivate our team to continue delivering top-notch solutions. We're here to assist you whenever you need us. Thanks again for your support!

Best regards,
Radaris Customer Service

Thumbnail of user kerensaw2
3 reviews
7 helpful votes
February 17th, 2024

I just want to express how grateful I am for the service I received while purchasing the Background Check Report. The report was thorough and provided all the necessary information. The friendly assistance made the whole process very easy. Thank you for your helpful customer care team.

Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Hi Kerensa,
Thank you very much for this review.
We are so happy to hear that we were able to help you find the information that you needed.

Best regards,
Radaris customer service
https://radaris.com/

Thumbnail of user melissam103
1 review
7 helpful votes
January 1st, 2016

Trying to find a family member. I know there've been lawsuits and one divorce for the person I was looking for. Those things weren't listed on this site. It lists many completely unrelated persons... MANY... on the records that should only be for the person I'm looking for. And the way the information was organized, I wasn't confident that I was looking at the latest information.

However, I'll report back if I find that the info panned out.

Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Hi Melissa,
Have you tried one of the premium background check reports? We would be happy to research the person and several of their related reports to help you find the information you need.

Please contact us directly at the email address below and we let you know what information is available.

Best regards,
Radaris customer service
customer-service@radaris.com

Thumbnail of user ihaterula
1 review
2 helpful votes
January 4th, 2024

I searched up my dads name for the fun of it and it said that he was deceased. Which isn't true considering he just called me about 7 minutes ago. Its definitely a scam and false.

Products used:
The website

Service
Value
Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Dear Rula,

We apologize for any inaccuracies or misinformation that may have been published on our service.

To assist us in promptly addressing the issue, could you kindly provide specific details about the incorrect information or the link to the page where the misinformation is displayed to customer-service@radaris.com with the Subject: "Issue #SJ-040124"?

This will allow us to investigate and rectify the matter immediately. We take user feedback seriously and are committed to ensuring the accuracy of the data on our platform.

Rest assured, we will thoroughly review the provided information and take necessary steps to correct any inaccuracies. Thank you for bringing this to our attention, and we appreciate your cooperation in helping us maintain a reliable and trustworthy service.

Best regards,
Radaris Customer Service

Thumbnail of user koingr7888
1 review
0 helpful votes
February 24th, 2024

I use Radaris to do real estate research before buying or renting a home. The service provides detailed data on previous owners, price and history of the property. This helps me make informed decisions and avoid potential problems. With Radaris, I feel confident in the home selection process and know that I can fully trust the information provided.

Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Hi Ingrid,
Thank you for very much for your kind review.
We are so happy to hear that you were able to find the information you need.

Please let us know if there is anything else we can do to assist you.

Best regards,
Radaris customer service
https://radaris.com/

Thumbnail of user edwardn462
1 review
0 helpful votes
March 21st, 2024

This service is a miracle! I found my old friend, whom I had not seen for more than 10 years. Happy with them.

Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Dear Edward,

Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear about your positive experience with our service. Your kind words truly motivate our team to continue delivering top-notch solutions. We're here to assist you whenever you need us. Thanks again for your support!

Best regards,
Radaris Customer Service

Thumbnail of user fredp349
4 reviews
8 helpful votes
March 27th, 2024

This service made it easier for me to find the information I needed. The impressive speed and accuracy of this tool is commendable. But there is still room for improvement.

Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Hi Fred,

Thank you for leaving a review. Can you please how can we improve our service to become better for you?

Best regards,
Radaris customer service
https://radaris.com/

Thumbnail of user christinaj552
7 reviews
1 helpful vote
March 29th, 2024

Thanks to the People You May Know algorithm, I find a childhood friend. Happy with there service i get.

Thumbnail of user nathang600
1 review
0 helpful votes
April 28th, 2024

As someone who values privacy, I have long avoided calls from unknown numbers. Now, thanks to the contact information verification function, I don't miss important calls and easily filter spam.

Thumbnail of user jjk46
1 review
0 helpful votes
April 26th, 2024

Radaris' responsive support service has been invaluable in helping me navigate the platform effectively. Though occasional delays in response have occurred, their assistance has been comprehensive and beneficial.

Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Hi,

Thank you for leaving a feedback. We are very sorry for the delays. The issue has been already resolved.

Best regards,
Radaris customer service
https://radaris.com/

Thumbnail of user siakmila50
1 review
0 helpful votes
April 29th, 2024

Radaris has proven to be an extremely useful tool for my work as an HR professional, allowing me to efficiently gather information about potential candidates. The platform provides quick access to details that help understand the professional and personal context of individuals, which is important for assessing their suitability for the team and company.

Thumbnail of user michals105
1 review
0 helpful votes
April 17th, 2024

This feature makes it easy to search for information about potential business partners. Before entering into any business relationship, I always vet the people I will be working with.

Thumbnail of user billb2314
3 reviews
2 helpful votes
January 23rd, 2024

I wanted to reach out to a neighbor on Next Door, but they don't have a phone numbers listed. I was able to find a phone number I was looking for on Radaris. 2 Minute process. Thank you!

Tip for consumers:
I searched for a person, who has a relatively common name. It took me some time to find the right person I was looking for.

Products used:
A phone number of a neighbor.

Service
Value
Quality
Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Dear Bill,

Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear about your positive experience with our service. Your kind words truly motivate our team to continue delivering top-notch solutions. We're here to assist you whenever you need us. Thanks again for your support!

Best regards,
Radaris Customer Service

Thumbnail of user aidand63
1 review
0 helpful votes
April 29th, 2024

In my business, it is important to have reliable partners, and this service helped me gather just such people around me.

Thumbnail of user hollyc643
2 reviews
0 helpful votes
January 13th, 2024

I paid $20 for a background report on my mother because she wanted a copy of something and they gave me one old address and her FB profile. I can get more than that--for free--with a simple internet search. How do I get in on this racket? If you can't find the bare minimum, then don't charge for it.

Products used:
Background check

Value
Quality
Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Dear Holly,

We apologize for your experience with our our service.

To assist us in promptly addressing the issue, could you kindly provide your Invoice number to customer-service@radaris.com with the Subject: "Issue #SJ-130124"?

This will allow us to investigate and rectify the matter immediately. We take user feedback seriously and are committed to ensuring the accuracy of the data on our platform.

Rest assured, we will thoroughly review the provided information and take necessary steps to solve your issue. Thank you for bringing this to our attention, and we appreciate your cooperation in helping us maintain a reliable and trustworthy service.

Best regards,
Radaris Customer Service

Thumbnail of user hannaa64
2 reviews
2 helpful votes
November 27th, 2023

I'm a fan of Radaris for its simplicity and effectiveness. It's incredibly user-friendly, making it easy for anyone to access a wealth of information about individuals, businesses, and properties. The platform's commitment to data privacy and security gives me confidence that my personal information is protected. Whether I'm conducting background checks, looking up contact information, or researching someone's history, this website is a versatile and reliable tool. It's my go-to choice for efficient and secure information gathering.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Dear Hanna,

Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear about your positive experience with our service. Your kind words truly motivate our team to continue delivering top-notch solutions. We're here to assist you whenever you need us. Thanks again for your support!

Best regards,
Radaris Customer Service

Thumbnail of user stohyy
1 review
0 helpful votes
March 25th, 2024

The customer service is non- existent and they NEVER respond to phone calls - barely to repeated emails. I have a stalker that has used Radaris to locate me! I contacted their web host and am hoping this will help me get them to remove my info permanently!

Tip for consumers:
Avoid like the plague

Service
Quality
Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Hello Stohy,

We would be happy to assist you in completing this request, but unfortunately, your message does not contain any information I can use to identify the records you need removed.

Please contact us directly at, removals@radaris.com with the Subject: "Removal request #SJ-250324", so we can gather the information necessary to identify the records in question.

Best regards,
Radaris customer service

Thumbnail of user finleyk36
1 review
0 helpful votes
April 22nd, 2024

I am a realtor and I have to process a lot of information about real estate. Some information is often unavailable, but this service helps me find the data I need. This allows me to protect myself and my clients from unwanted surprises. The extensive database contains detailed information about properties, including sales histories.

Thumbnail of user maisyb4
1 review
0 helpful votes
April 26th, 2024

I was constantly getting calls from creditors about a debt that I don't have, and one day I got tired of it. Thanks to the anti-spam feature, I no longer receive unwanted calls and messages. Although sometimes there are glitches and some calls go through.

Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Hi Maisy,

Oh no, I'm so sorry. We will do our best to eliminate those glitches completely. Thank you for the feedback!

Best regards,
Radaris customer service
https://radaris.com/

Thumbnail of user paulag611
10 reviews
21 helpful votes
March 18th, 2024

There are glitches and sometimes it doesn't provide enough information. For example very important information that I needed was missing from the first report. But the support helped make the right request and the next report was more complete.

Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Hi Paula,

Thank you so much for leaving a review. I'm so happy we could resolve this.

Best regards,
Radaris customer service
https://radaris.com/

Thumbnail of user rufush46
1 review
0 helpful votes
April 4th, 2024

With it I learned my ancestry up to the 5th generation, providing invaluable information about my family history.

Thumbnail of user elliotb121
1 review
0 helpful votes
April 5th, 2024

I was able to find my old college friends and we will see them very soon. Great service. Super happy I'm now.

Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Hi Elliot,

Thank you for leaving a review. Can you please how can we improve our service to become better for you?

Best regards,
Radaris customer service
https://radaris.com/

Thumbnail of user clarencep93
1 review
0 helpful votes
March 25th, 2024

I've been using it for work for several months now and the results amaze me. Impress with there service.

Thumbnail of user jessicam66
Jessica M. – Radaris.com Rep

Dear Clarence,

Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear about your positive experience with our service. Your kind words truly motivate our team to continue delivering top-notch solutions. We're here to assist you whenever you need us. Thanks again for your support!

Best regards,
Radaris Customer Service

Thumbnail of user keithv344
1 review
0 helpful votes
April 19th, 2024

This service changes the entire policy of doing business. This is an excellent tool for finding information about potential business partners and employees. It is especially useful when you need to check a large amount of data.

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Thumbnail of user jessicam66
Jessica M.
Typically responds within 22 days

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