• PowerSellerDigital

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Overview

PowerSellerDigital has a rating of 1.18 stars from 61 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about PowerSellerDigital most frequently mention credit card, customer service, and next day problems. PowerSellerDigital ranks 69th among Drones sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    4
  • Quality
    3
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I had to dispute and cancel this $1,000 waste of time, energy, and money with my credit card company.
How would you rate PowerSellerDigital?
Top Positive Review

“Great service”

Pedro C.
7/12/17

I really dont know what you all are talking about. I received in perfect condition my Canon Eos Rebel T6i! With battery, charger, and memory. Along with the 4th of July promo! (Camera bag, screen protector, cleaning supply, and desktop tripod) Was skeptical when i saw reviews but i had ALREADY placed the order. Couldn't be any happier that I didn't cancel it!

Top Critical Review

“Bait and switch - refurbished products”

Sean N.
6/7/17

This company sold me a broken Nikon camera that came in a tattered box and with parts falling out of the inner container. This was supposed to be a gift for my dad but looked like I had found it while dumpster diving. The company uses a bait and switch where they advertise a lower price and then up charge you on things that should be included (like a battery). If you try to cancel your order because you don't want to deal with frauds, they try and charge you a cancellation fee

Reviews (61)

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Reviews that mention popular keywords

credit card (15)
Thumbnail of user seann29
1 review
12 helpful votes
June 7th, 2017

This company sold me a broken Nikon camera that came in a tattered box and with parts falling out of the inner container. This was supposed to be a gift for my dad but looked like I had found it while dumpster diving. The company uses a bait and switch where they advertise a lower price and then up charge you on things that should be included (like a battery). If you try to cancel your order because you don't want to deal with frauds, they try and charge you a cancellation fee

Tip for consumers:
Do not under any circumstance give these people your credit card or personal information. Their only purpose is to steal money

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Value
Shipping
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Quality
Thumbnail of user scotta49
2 reviews
16 helpful votes
March 6th, 2017

I had the same negative experience as others. Price for my camera was $299.00, amount charged was $326.95. When I called they said the $27.95 was a 9% handling fee and claimed it is disclosed in their terms and conditions. There is no disclosure. They advertise one price and charge another. Search around, you'll find a lot of negative reviews for this seller.

Tip for consumers:
Never buy from these guys. They cannot be trusted.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nicor2
1 review
17 helpful votes
July 17th, 2017

If you are going to scam someone at least don't be an A**hole! So glad I Called first before finishing payment! Do not use them! No battery or charger came with the camera! For a few bucks more you can get everything and insurance from a reputable source!

Thumbnail of user katij3
1 review
15 helpful votes
June 22nd, 2017

Charged my card almost 100 more than what I agreed to pay. Sent me the wrong color. Sent me wrong shipping speed. Was so rude and wouldn't take back a camera I didn't order without a 15 percent restocking fee. Obviously that's how they male their money charging people 15 percent for products sent back. NEVER in my life have I dealt with suck rude people!

Thumbnail of user juliad51
3 reviews
17 helpful votes
October 20th, 2017

I was interested in buying a Canon 5D S and found one on power seller digital.com. The price was $2039. Not anyplace on page where I purchased it did it say that all of the settings where in something other than English, so I called power seller digital.com. I encountered an agent that was the rudest, unprofessional, accusatory, condescending and uninformative. This is by far the absolute worst experience I have ever had purchasing online something that I do every day. I would caution you DO NOT BUY from powersellerdigital.com!

Thumbnail of user johns2440
1 review
13 helpful votes
October 4th, 2017

False advertising. Also try to force you to upgrade. Guy on phone just says order already shipped no matter your question... no tracking though. Then ask for a manager and says he is the manager and you're not doing him any favors shopping there! Will be disputing the charges if order isn't cancelled.

Thumbnail of user pedroc42
1 review
7 helpful votes
July 12th, 2017

I really dont know what you all are talking about. I received in perfect condition my Canon Eos Rebel T6i! With battery, charger, and memory. Along with the 4th of July promo! (Camera bag, screen protector, cleaning supply, and desktop tripod)
Was skeptical when i saw reviews but i had ALREADY placed the order. Couldn't be any happier that I didn't cancel it!

Thumbnail of user glennp18
1 review
17 helpful votes
January 25th, 2016

I originally called to order a Nikon 810, worth about $3,000.00. Their price was too good to be true, and it wasn't true. Bate and switch, sold me a d 750 Nikon, fine camera,
For $2739. 00. Came in wrong box, lens came 3 days later in plain white box, refurbished? Never got a manual, or cd. I could have done way better on e-bay.
I'll never do business with this company again! Read the reviews, and do your home work. Glenn P

Tip for consumers:
Go to E-bay , don't do what I did . These people are shady!!

Thumbnail of user fr7125
1 review
21 helpful votes
January 9th, 2016

My problem is much the same as the other reviewers. Quickstop's quoted one price and then overbilled by about about $50. No help from their customer service guy. Rude, hangs up on you.
I agreed to pay $183. They billed $239. I returned the package. They take a 15% "restocking" fee plus the original shipping charge. Shipping was supposed to be free. Result- my refund will be only $184.72. If I ever get it!.

Thumbnail of user bryank41
3 reviews
13 helpful votes
September 26th, 2017

I was pretty sceptical after placing an order then seeing soo many bad review... well, here's what I found. The service folks were great, (I called; I was concerned) they were friendly and very forthcoming of all these reviews as well as happy to help navigate around and avoid a repeat of them. Yes they do sell an international version as well as a retail(U.$.) version. Because Canon does! Ordered 5D Mark IV from them, and its awesome! So be sure you know that going in, they will call you to ensure that you have ordered the desired version, which is great business not a scam. And for the sake of it. You dont have to buy every extra and package they are going to offer but if you do order some/any they give one heck of a deal. Best prices around. So you may have to jump thru the check which model hoop in order to save 400 buck. Was well worth it to me! Awesome deal!

Thumbnail of user marcc155
1 review
8 helpful votes
August 26th, 2019

I purchased my camera 2-1/2 years ago. At the time, I was told I am receiving a 3 year warranty (as stated in my invoice). When I contacted them to say my camera is malfunctioning, they told me to contact Nikon directly (Nikon warranties the product for only one year) or the "warranty company that I filed the camera under"(?). I told them that the warranty was provided by PSD and they kept insisting that "they aren't a warranty company and have no idea who honors the warranties they provide.

Typical internet scan that, unfortunately, I fell for.

Thumbnail of user mek70
1 review
13 helpful votes
September 18th, 2017

This company is a scam. They don't have in stock what you order, then they scam you into paying for a bundle that is 3 times what you would pay elsewhere and then charge you 15% restocking free, in addition shipping (they you weren't charged for, they charge you for) they keep ($40-90), and also any warranty ($100s)... so you're lucky if you get half you money back. They also hang up the phone and have the absolute worst customer service. DO NOT USE this site.

Thumbnail of user aftabg
6 reviews
35 helpful votes
September 6th, 2017

Purchased digital camera online but haven't heard from them so i called them to confirm my order. First of all they weren't picking the phone, then somebody picked it up and said that the camera is not in stock and i can't git it before a month or more. Very suspicious, rude, seems like scammers. Check with your bank and credit card provider please.

Thumbnail of user jacquiek
1 review
8 helpful votes
May 26th, 2016

Ordered a camera 6 weeks ago for a birthday this weekend. I've been calling on and off for 2 weeks, being told they were checking, should he delivered tomorrow, etc. Still don't have the camera. Customer service was terrible. I cancelled the order today. It took seconds to charge my credit card but was told 7-10 days for a refund. You could not pay me to do business with them ever!

Thumbnail of user nalanih
1 review
31 helpful votes
December 7th, 2015

I ordered a Nikon D7200 body only, then decided to upgrade to one of the larger packages. When I called to confirm that the change was made, "Peter", the "Head Customer Service Manager" said that the camera I ordered would not be useful to me in the USA. NOWHERE on the website does it say ANYTHING like that. I asked to speak to his boss, he said he had no boss. Then he cancelled my orders. I asked if he cared at all, he said, "nope, sorry, you are too thick headed, I tried to explain over and over", you can't get this camera, it's out of stock!

Tip for consumers:
buyer be careful

Thumbnail of user sarahr164
1 review
6 helpful votes
June 27th, 2017

Not much else to say other than they are evil. These people sent me a broken camera and refused to refund me my money in full. Stay away from them. I forgot there are cruel and greedy people in the world until I purchased a camera from power seller digital. Lost hundreds of dollars

Tip for consumers:
Report to police

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamesw946
1 review
3 helpful votes
November 19th, 2018

Crooks, Thieves, Lies, Cheats, Dishonest, Sorry SOBs, Scum of the Earth, dishonest, Frauds, swindlers

Thumbnail of user maddys2
1 review
27 helpful votes
December 2nd, 2015

I have placed an order online for thanks giving thursday, everything went well with the online order, got a confirmation even email confirmation. But on next tuesday email came from there sales saying contact them, When I did, They said we cancelled your order as they are out of camera's. How does that make sense, after giving confirmation of order, i din't go for other awesome deals because I already ordered from here. Even I called in the following sat when i ordered just to check status of my order, no one answered.

Thumbnail of user dang170
1 review
8 helpful votes
August 3rd, 2017

Three days after ordering a camera, I received an email saying that I needed to confirm my purchase. When I called, I was told that they were out of stock, but would be able to ship tomorrow, then 'By the way, we saw that you did not order a battery, do you want the 2 hour battery or the 4 hour battery?" I said "I want to check on the battery issue, I'll call you back in 30 minutes". They replied "I need to know now whether to place the order or I will have to cancel it. Batteries never come with these cameras." I checked with Fujifilm and another reputable supplier, and found out that they do. LIARS and CHEATERS.

Thumbnail of user danc87
1 review
16 helpful votes
January 11th, 2016

When purchasing any item online, and particularly a camera, when ordering by phone I always write down each item being discussed: the camera, extra battery, memory cards, etc., along with the itemized price. QuickStopCamera advertised an attractive price of $599, but it didn't take long to realize everything else included in the standard box was added beyond that. That's not the issue. When everything was added up I confirmed the total, wrote it down and circled it. Imagine my surprise when the enclosed invoice showed nearly $50 more. The fast talker who responded to my inquiry left no room for discussion about the difference and I realized I'd been had. Nice camera, but I would certainly caution against QuickStopCamera.

Thumbnail of user lorenzov3
1 review
8 helpful votes
July 10th, 2017

Bought a canon 5d mark iv priced at 2,354... they did the whole "call back and sell me american version thing" for $3,400 (with $499 3 year warranty, july bundle and monopod for my inconvenience FREE) so i really paid 2,900 for the cam with insurance. Thats better deal than anywhere else! Product came in new and im happy... but still don't buy from these guys. I still got scammed but i still kind of won... idk idk idk! (looking to see if it was refurbished!?) #Skeptical

Thumbnail of user dag58
1 review
4 helpful votes
July 6th, 2017

Huge Scam. I attempted to order from them twice. Once back in December 2016 for a camera for my daughter. I was told the camera was being shipped out that day and oh by the way would you like to order some batteries for that camera. Call back the next day, I did not receive my tracking number yet just checking on the status... yeah I spoke with you yesterday the camera is on back order. I know it is hard to believe but the same thing has occurred not two days ago the same exact pattern. I have already notified my Credit Card company to monitor my card. Beware of this seller.

Thumbnail of user janeg61
1 review
4 helpful votes
July 13th, 2017

You can file a complaint at FTCcomplaint assistant.gov. Can't believe that these people have my money and I can't get it back. They are very polished at not leaving any sort of evidentiary trail that one may submit in a credit card dispute.

Thumbnail of user danielleb105
1 review
3 helpful votes
November 29th, 2017

The price was right - until they called and told me the camera does not come with a battery but they can throw it in there for $$$$$$. On the spot I thought -huh- that does not sound right but ok -

I looked it up after - the battery should come with the camera. I should have bought from a known business. I also can't return it unless I want to pay a 15% return fee. To be fair - I paid about the amount I would have paid from Amazon - but NOT a DEAL. There are other deals out there that do include the battery.

Thumbnail of user mardiem
2 reviews
9 helpful votes
July 17th, 2017

I also saw the July 4 special after returning from a tropical vaca where my underwater camera finally died. Was excited to see the same one with a "promo" for free tripod, etc... 2 days later my email was from "Jerry" at ext 1. Called and he rushed me to order the updated model for $99 more. I asked about return policy when he went into a song and dance about how he can't guarantee when I will get it but it's 7 day return and he can't guarantee when they will receive it. RED FLAG went up immediately. Cancelled the order. Called my credit card company and gave them all the info with company name. I am not a moron and find it disgusting how they prey upon people who are simply looking to get the most for their money.
Despicable people! I believe in karma! If there was a zero that would be what I would rate but 1 is the lowest here.

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