• Puppies.com

Puppies.com

Overview

Puppies.com has a rating of 4.06 stars from 173 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Puppies.com most frequently mention reputable breeder, and new addition. Puppies.com ranks 2nd among Dog Breeding sites.

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 86.3%
Positive
69
Neutral
0
Negative
11
34
See all photos
How would you rate Puppies.com?
Top Positive Review

“We found the sweetest pup!”

Janna D.
1/11/24

I didn't really know where to start when we were ready to get a new puppy. I just googled "cockapoo puppy near me" and Puppies.com popped up as an option. I thought I would just look to see what they offered but it was so great and easy to use. I could filter in things like location, breed of puppy, etc. I was able to communicate with the breeder directly through Puppies.com which made me feel safer (knowing the breeder had been vetted and that we wouldn't get scammed).

Top Critical Review

“Not Helpful Customer Service”

D H.
12/12/23

The customer service is not helpful and the photo part of the app can be a little difficult. A puppy was accidentally marked sold and there was no way to change it back. I had just paid money to boost the ad, and all I could do was to create another ad all over again. It is very easy to accidentally mark an ad, but you can't easily change it back without contacting customer service. When I contacted them, they were not helpful. The app also is very screwy when you try to move pictures of the pups around. It takes forever to get them in the order you want and constantly jumps back and forth.

Reviews (173)

Rating

Timeframe

Other

Thumbnail of user jannad20
2 reviews
1 helpful vote
January 11th, 2024
Verified purchase

I didn't really know where to start when we were ready to get a new puppy. I just googled "cockapoo puppy near me" and Puppies.com popped up as an option. I thought I would just look to see what they offered but it was so great and easy to use. I could filter in things like location, breed of puppy, etc. I was able to communicate with the breeder directly through Puppies.com which made me feel safer (knowing the breeder had been vetted and that we wouldn't get scammed).

Reason I chose this business:

I chose puppies.com because I felt like it was a safe option and it was easy to look and see what puppies were available near me.

Thumbnail of user puppiescomw
Puppies.com w. – Puppies.com Rep

It's wonderful to hear that Puppies.com provided a great and easy experience for you in your search for a new Cockapoo puppy. The ability to filter by location and breed, as well as the direct communication with the breeder through the platform, seems to have contributed to a sense of safety and convenience for you.

Thank you for choosing Puppies.com!

Thumbnail of user aricaw2
1 review
0 helpful votes
March 28th, 2024
Verified purchase

I was stressing about selling my puppies, they came of age to find a forever home and I was getting no responses from Facebook and craigslist would not let me post. I was reported repeatedly. Then I found puppies.com. I sold 4 puppies my first week, and when that slowed down I used the boost option. All 7 puppies were sold to safe and loving families. I really enjoyed puppies.com.

Reason I chose this business:

I was struggling to find good homes for my puppies

Thumbnail of user dougm868
2 reviews
1 helpful vote
January 11th, 2024
Verified purchase

My brother gave me your website and we were immediately impressed with the ease of finding the exact puppy we wanted, in our area. The breeder, Creekside Kennels in Kansas was very easy to work with and Rebecca was very accommodating, even bringing several pups to an agreed upon site where we interacted with Rebecca and her assistant, to find the perfect puppy for us. She gave us medical documents and puppy food and all the papers, Too! We will recommend Puppies.com to everybody! Thanks Again, Doug And Sue, Canon City, co.

Reason I chose this business:

Easy site to navigate with a lot of breeder testimonials and recommendations.

Thumbnail of user puppiescomw
Puppies.com w. – Puppies.com Rep

It's wonderful to hear that you had such a positive experience with Puppies.com and Creekside Kennels in Kansas. Rebecca sounds like a caring and accommodating breeder, and it's great that you were able to find the perfect puppy for your family.

Thank you for sharing your experience and for recommending Puppies.com to others.

Thumbnail of user sashal81
1 review
0 helpful votes
March 4th, 2024
Verified purchase

I got on here with no idea if the website was a good one and ended up with a great fur baby named nesbit who is a golden doodle the website was easy to use and helped me get him the first time using the website. Super happy with his previous owner allison and how clean and well maintained the animal area was as well as her personality was great aswell. Not only we did we get all the information on our puppy but we were also given a bag containing a small blanket that smelled like his friends, a chew toy, a ball, treats/bag of food and a leash/harness some other things. Overall more than we thought possible.

Reason I chose this business:

Just one site that popped up when i googled puppies in our area

Thumbnail of user melissav1082
1 review
1 helpful vote
January 11th, 2024
Verified purchase

Puppies.com was easy to use and made me feel tons more secure in finding a great dog from a reputable breeder. So happy we used this site.

Reason I chose this business:

Did not originally pick this site but came up when searching. Would use again.

Thumbnail of user elizabethk2076
1 review
1 helpful vote
January 14th, 2024
Verified purchase

Found my beautiful Aussie on puppies.com what s great site. Easy to navigate and great communications with puppy parents!

Thumbnail of user puppiescomw
Puppies.com w. – Puppies.com Rep

We're delighted to hear that you found your beautiful Aussie on Puppies.com! It's fantastic that you had such a positive experience with the site.

Thank you for choosing Puppies.com!

Thumbnail of user stephanied2114
1 review
0 helpful votes
March 15th, 2024
Verified purchase

It took all of a few hours to find our new dog and get him. Very easy to use website.

Reason I chose this business:

Convenience

Thumbnail of user reginaw368
1 review
1 helpful vote
January 14th, 2024
Verified purchase

We were not sure how to go about finding a miniature aussie, but one google search led me to Puppies.com and within an hour we had found our boy. Can't imagine life without him.

Reason I chose this business:

Puppies.com helped me vet out the breeders, learn about pricing, and ultimately, to find the puppy of our dreams.

Thumbnail of user puppiescomw
Puppies.com w. – Puppies.com Rep

We're thrilled to hear that you found your miniature Aussie on Puppies.com and that the process was smooth and efficient for you! It's great to know that the platform helped you vet out breeders, understand pricing, and ultimately find the puppy of your dreams within such a short timeframe. Wishing you and your miniature Aussie many wonderful adventures together!

Thank you for choosing Puppies.com!

Thumbnail of user terueld
2 reviews
0 helpful votes
January 15th, 2024
Verified purchase

I was looking for a Bouvier des Flanders puppy. Many show up an I was impressed by the one in Guthrie Oklahoma and we got one. I could not be any more happy. The breeder was very helpful. She arrange to have the ears cropped there and also the transport to Colorado where the puppy was delivered to our house. The price was very reasonable.

Reason I chose this business:

Just plain lucky to find the site.

Thumbnail of user jom239
2 reviews
0 helpful votes
January 12th, 2024
Verified purchase

I was searching for a new addition for our family and finally found our new girl on Puppies.com it was a hard decision to make due to the fact there were more than a few I was looking at. But we are more than Happy we chose Jemma. Also I want to say how easy it was to get in touch with the breeder, she answered my request right away, and very easy to deal with.

Reason I chose this business:

This is my 3rd Puppy we got from Puppies.com. So we are now a family of 3 Furry
Babys.I am very satisfied with the whole process.

Thumbnail of user puppiescomw
Puppies.com w. – Puppies.com Rep

It's wonderful to hear that you've expanded your furry family with three puppies from Puppies.com! It sounds like you've had a positive experience with the process each time, and it's fantastic to hear that you're satisfied with your new additions. Wishing you and your furry babies many joyful moments together as a happy family!

Thank you for choosing Puppies.com!

Thumbnail of user candaceh307
1 review
1 helpful vote
December 4th, 2023

I purchased a miniature pinscher from Christy and I'm in love. Christy was so professional.All the paperwork was in order. Christy sent me home with a nice goodie bag full of treats for my puppy. I would definitely recommend buying your puppy from her. 100% legitimate

Products used:
Puppy

Thumbnail of user michaelr2932
1 review
0 helpful votes
January 11th, 2024
Verified purchase
• Updated review

I found a male border collie less than 45 minutes from my house. Once there me, my wife, and the breeder clicked. Offered me food to take home, and had all the 1st rounds of shots and vet report.

Reason I chose this business:

Found my other 2 dogs from this site.

Thumbnail of user puppiescomw
Puppies.com w. – Puppies.com Rep

It sounds like you had a wonderful experience finding your male Border Collie!

Thank you for choosing Puppies.com!

Found 2 beautiful puppies
January 20th, 2021
• Previous review

We just found what we've been looking for. We've been looking for at least 2 years. Found them on puppy find. They were a 6 hour drive from my home but the trip was well worth it and the people we met made the journey even better. Couldn't be happier.

Service
Value
Thumbnail of user kathyk1204
1 review
0 helpful votes
January 6th, 2024

I was trying to help my friend find a Yorkie puppy and we came across a couple of women who knew a breeder named Mary, she got in touch with us almost immediately and we talked on the phone quite a few times, she is one of the sweetest people I gotten to know, she is very knowledgeable about the puppies she sells and they are so healthy and beautiful, well I got my baby girl Shasha from her and I'm waiting for paperwork for my baby. She is by no means a scammer and is located in Missouri and she was kind enough to meet us almost half way, she doesn't ask for any money upfront, you pay when you get your baby. If any is looking for a sweet puppy or a playmate for your other baby Mary is the one to go to. Should I ever want another one she would be great. Please don't be scammed by someone asking for money upfront. And she will send pictures of the puppy you are getting and she stays in touch with you after you get your puppy. Thank you Mary for my baby,your a wonderful person to deal with, I couldn't be happier.Everone she is the BEST!

Service
Value
Quality
Thumbnail of user puppiescomw
Puppies.com w. – Puppies.com Rep

It's wonderful to hear that you had such a positive experience with Mary and that you're happy with your new puppy, Shasha. Thank you for sharing your positive experience and for using Puppies.com!

Thumbnail of user victoriav605
1 review
1 helpful vote
January 11th, 2024
Verified purchase

Ginger is an absolute delight and our transaction with the breeder could not have gone better. The entire experience was great and we would definitely recommend puppies.com to anyone looking for a new puppy

Reason I chose this business:

We found the exact puppy we wanted at a reasonable price and could not find the breed we were looking for anyplace else. Now that we have found puppies.com we can save others we know a lot of needless searching if they are looking for a pet.

Thumbnail of user puppiescomw
Puppies.com w. – Puppies.com Rep

We're thrilled to hear that Ginger is an absolute delight and that your transaction with the breeder went smoothly. It's always wonderful when the process of acquiring a new puppy is positive and enjoyable. Wishing you and Ginger many happy moments together!

Thank you for choosing Puppies.com!

Thumbnail of user alexisl631
1 review
0 helpful votes
February 20th, 2024
Verified purchase

I'm glad there's a sight like this it makes it so easy safe and convenient thank you

Reason I chose this business:

Overall nice sight

Thumbnail of user tinad571
2 reviews
0 helpful votes
January 14th, 2024
Verified purchase

Connected me with an awesome breeder. Railroad Boxers were a pleasure to work with. Would definitely reach out to them again for my "puppy" needs.

Reason I chose this business:

Thought I would give them a try after getting scammed by a Boxer group.

Thumbnail of user puppiescomw
Puppies.com w. – Puppies.com Rep

It's wonderful to hear that you had such a positive experience and that Puppies.com connected you with an awesome breeder!

Thank you for choosing Puppies.com!

Thumbnail of user brianb4573
1 review
0 helpful votes
January 17th, 2024
Verified purchase

I didn't know what to expect, or if there was even going to be the breed I was looking for on this site, but there he was in all his glory! My wife and I love our new addition and the process to adopt on this site was so seamless. Thank you!

Thumbnail of user dawng811
1 review
0 helpful votes
February 16th, 2024
Verified purchase

I was very pleased with my whole experience. I was hesitant at first since there are so many scammers out there, but I was able to FaceTime the breeders and have questions answered quickly. I found my sweet girl and had her within a week. Thank you.

Reason I chose this business:

I could choose the state, the age and the prices I was most comfortable with.

Thumbnail of user isisb17
1 review
0 helpful votes
January 11th, 2024
Verified purchase

I found a reputable breeder that was forthcoming with information and updates about the puppy I was interested in. He made the process so much easier. My puppy is healthy and happy. He's growing up so well.

Reason I chose this business:

I lost my dog in January of 2023 after 13 years. I felt it was time to find another Sheltie. I live out in Las Vegas, so you can't get that breed unless you get them from a pet store. I found the website while trying to find sheltie breeders.

Thumbnail of user threeangelsofrevelation
1 review
0 helpful votes
December 12th, 2023

The customer service is not helpful and the photo part of the app can be a little difficult.

A puppy was accidentally marked sold and there was no way to change it back. I had just paid money to boost the ad, and all I could do was to create another ad all over again. It is very easy to accidentally mark an ad, but you can't easily change it back without contacting customer service. When I contacted them, they were not helpful.

The app also is very screwy when you try to move pictures of the pups around. It takes forever to get them in the order you want and constantly jumps back and forth.

Products used:
Standard Service

* Puppies.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality
Thumbnail of user puppiescomw
Puppies.com w. – Puppies.com Rep

Hello,

It's frustrating to hear about your experience with customer service and functionality. Issues with marking an ad as sold accidentally and difficulties in managing photos can indeed be frustrating.

While your initial experience with customer service may not have been positive, consider reaching out again. They should be able to reinstate a sold listing for you. Clearly explain the situation, emphasizing the impact it had on your experience.

We appreciate your feedback and it will be taken into consideration for future site improvements.

If you need further assistance please contact us at support@puppies.com.

Puppies.com Support

Thumbnail of user linh58
1 review
0 helpful votes
January 11th, 2024
Verified purchase

It was easy to sign up. I was able to search for a specific breed and locations. Puppies.com made it easy to connect with the breeder and bring home our sweet, adorable and healthy baby Shih Tzu!

Reason I chose this business:

I found the site user friendly.

Thumbnail of user puppiescomw
Puppies.com w. – Puppies.com Rep

I'm delighted to hear that your experience with Puppies.com was positive and that it made the process of finding and connecting with a breeder easy. It's wonderful that you were able to bring home a sweet, adorable, and healthy Shih Tzu. Wishing you and your new furry friend many joyful moments together!

Thank you for using Puppies.com!

Thumbnail of user nikkij176
1 review
0 helpful votes
January 25th, 2024
Verified purchase

Loved being able to narrow my search by breed, state, and amount I wanted to pay. Very easy to use.

Reason I chose this business:

Saw an ad on social

Thumbnail of user lesliec969
1 review
0 helpful votes
March 7th, 2024
Verified purchase

We have gotten 2 puppies now that we found on puppies.com. Both experiences have been wonderful! Communication with breeders has been great both times and both puppies have been healthy and incredible companions!

Reason I chose this business:

I was helping my mom find a puppy and I found puppies.com on Google. We had such a great experience getting her puppy that I used the service again when I was looking for a puppy for myself.

Thumbnail of user kathie25
1 review
0 helpful votes
January 11th, 2024
Verified purchase

It was easy to find and follow puppies we were interested in. The breeders we found were reliable, easy to communicate with and get the puppy we were after. Very happy with the experience at puppies.com

Reason I chose this business:

Looked at many other puppy finder websites and we consistently found puppies we were interested in on Puppies.com. Lots of photos, breeder reviews to read, easy to navigate website.

Thumbnail of user puppiescomw
Puppies.com w. – Puppies.com Rep

We're delighted to hear that you had such a positive experience using Puppies.com to find your new puppy. It's great that you found the website easy to navigate and that you were able to connect with reliable breeders who made the process smooth and enjoyable for you.

Thank you for using Puppies.com!

Thumbnail of user theresar842
1 review
0 helpful votes
March 24th, 2024
Verified purchase

Puppies is easy to use! It seems to be well known, making it a great place to buy or sell dogs!

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From the business

Welcome to Puppies.com, the ultimate haven for puppy enthusiasts and a trusted beacon in the world of canine companionship! Established in 2003, our mission has been unwavering: to seamlessly blend the joy of puppy ownership with the ease of modern technology. Over the years, Puppies.com has blossomed into a vibrant community, guiding millions of adorable puppies towards their loving, fur-ever homes.

Our platform is more than just a website; it's a comprehensive Puppy Portal, meticulously designed to bridge the gap between enthusiastic puppy buyers and dedicated puppy sellers. By fostering this connection, we ensure that each puppy finds a home that's just as unique and special as they are. This process isn't just efficient; it's infused with love and care at every step.

For breeders, Puppies.com is a haven. It allows them to concentrate on the essential aspects of breeding – health, temperament, and quality – while our state-of-the-art algorithm works tirelessly in the background. This algorithm isn't just a tool; it's a matchmaker, expertly pairing puppies with owners whose lifestyle, preferences, and love for dogs align perfectly with the puppy's personality and needs.

Prospective puppy owners find our platform incredibly user-friendly and accessible. Searching for the perfect puppy companion on Puppies.com is entirely free and remarkably easy. Our extensive search filters cater to every preference and requirement. Whether it's breed, gender, age, price, or even location specifics like city or state, our platform ensures that every search is as unique as our users and their future puppies.

Our goal transcends beyond mere transactions. At Puppies.com, we strive to create a community, a place where the love for puppies unites everyone. We're dedicated to ensuring that every interaction on our platform is not just satisfactory, but exceptionally paws-itive. We believe that the joy of finding a new puppy should be as wonderful and heartwarming as the journey of companionship that follows.

Puppies.com isn't just a service; it's a journey and community. A community of happiness, companionship, and endless puppy love. We invite you to join us in this delightful world of puppies, where each wagging tail and furry hug marks the beginning of a beautiful, lifelong friendship. Welcome to Puppies.com – Your trusted source for Paws-itive Puppy Love!

Business History

Puppies.com has been connecting puppies with loving families all across America, since 2003.

Company Representative

Thumbnail of user puppiescomw
Puppies.com w.
Typically responds within 24 hours

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4.1
173 reviews
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