I won an auction on 2 hockey jerseys over a week ago. It has been over 5 days since they charged my card and still no word if they have shipped the items or any communication. Has anyone else had this issue? Getting frustrating!!

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I won an auction on 2 hockey jerseys over a week ago. It has been over 5 days since they charged my card and still no word if they have shipped the items or any communication. Has anyone else had this issue? Getting frustrating!!

asked by David H. on 4/4/17

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Jared K. [Pristine Auction Rep] · Answer 1 · 2017-04-06T10:44Z

Jared K. [Pristine Auction Rep]

on 4/6/17

David,
Orders typically ship within 3-5 business days, often faster. Once the package is prepared, you will receive an e-mail with tracking details. You can also check tracking details anytime by logging into your account and access your invoice dashboard from the menu in the upper right corner. Please feel free to reach out to our team by e-mail to help@pristineauction.com or by phone 602-626-5218

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Tommy P. · Answer 2 · 2017-11-18T05:03Z

Tommy P.

on 11/18/17

Be glad they take their time. They package the items extremely well bubble wrap and corner guards. Worth the wait believe me

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Pristine Auction Questions & Answers

I won an auction on 2 hockey jerseys over a week ago. It has been over 5 days since they charged my card and still no word if they have shipped the items or any communication. Has anyone else had this issue? Getting frustrating!!

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