• PrintVenue

PrintVenue

Overview

PrintVenue has a rating of 1.35 stars from 165 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about PrintVenue most frequently mention customer care, worst experience, and mobile skin problems. PrintVenue ranks 445th among Printing sites.

  • Service
    16
  • Value
    17
  • Shipping
    16
  • Returns
    14
  • Quality
    16

This company does not typically respond to reviews

13
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Customer service number is always busy and no response.
How would you rate PrintVenue?
Top Positive Review

“Superb customer support service.as well as excellent product listing like magic mug and canvas print”

vipin c.
4/25/18

Customer support is really very helpful for me and product quality is also awesome. I am really satisfied with the service and quality of print venue as compared to other website like printvista and printland. I am suggesting every person to make purchase printvenue.

Top Critical Review

“Scam”

Shubhanu B.
1/23/23

Printavenue.com is now a scammer. They will blocked your money and even don't response to the customer call. I had made a order for 1000 office envelops for official use and paid through my mobiwik account where the transaction was successful but in printVenue.com page its showing payment failed. Now, when I call their customer care number a man is picking up the call and disconnect it every time after a minute.

Reviews (165)

Rating

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Reviews that mention popular keywords

customer service (20)
Thumbnail of user shubhanub
1 review
0 helpful votes
January 23rd, 2023
Verified purchase

Printavenue.com is now a scammer. They will blocked your money and even don't response to the customer call. I had made a order for 1000 office envelops for official use and paid through my mobiwik account where the transaction was successful but in printVenue.com page its showing payment failed.

Now, when I call their customer care number a man is picking up the call and disconnect it every time after a minute.

Tip for consumers:
Scam. Do not do any transaction with this site.

Products used:
Official Envelopes

Service
Value
Shipping
Returns
Quality
Thumbnail of user nancys2049
1 review
1 helpful vote
June 23rd, 2021

I ordered for a personalized laptop skin and uploaded a design. What I recieved was total rubbish. It was supposed to be delivered by april 28th and considering the covid situation (that's what they listed as a reason) it got delivered by mid june. And there's still no response for the complaint raised regarding the purchase. Either this product has to be replaced or refunded. Worst customer service ever no value for money.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kanchanw1
1 review
0 helpful votes
January 23rd, 2023
Verified purchase

ITS FAKE SITE WHICH DEDUCT MONEY MULTIPLE TIMES BUT NOT REFUNDING FOR UNDELIVERED PRODUCT. NEVER ORDER ANY PRODUCT FROM THIS SITE. BE CAREFUL PLEASE

Thumbnail of user athiran
1 review
0 helpful votes
June 7th, 2016

Had ordered two photo collages for my son's 1 st birthday 2 weeks ago. I got it 3 days after the function. Really dissapointed.if they could atleast pre inform the delivery date while ordering it would be much easier for the customers to decide. Also i was skeptical about the product quality after reading the reviews but it came out to be fine. Much better than i expected.

Thumbnail of user sakshij4
1 review
1 helpful vote
October 13th, 2020

Pathetic service! Had ordered a RED colour magic mug for sister's birthday but got a ink BLUE colour mug instead! Tried to call customer service 10 times then they answered my call. To make things worse they asked me to keep the blue mug and settle the matter! They said they called me to confirm. I have not received any such call from their side. Highly disappointed. Will never order from printvenue again

Thumbnail of user sachitp1
5 reviews
3 helpful votes
October 13th, 2022

For all the hype u tend to generate for yourself and calling your shop a one stop establishment you seem to have neglected the very core of your business... your customers!
You don't respond to emails... getting thru to u on the phone gets non committal replies.
Tell me... how have u managed to survive!
My order is yet to be executed.

Tip for consumers:
think twice...

Products used:
customized name plate

Service
Value
Shipping
Thumbnail of user rajeshc19
2 reviews
1 helpful vote
February 21st, 2022

This is not the first time I have been their customer from last 5 years ordered more than 10-15 custom prints but there is no support from PrintVenue, Your call gets disconnected in case if they don't have an answer and on email, you'll never get any reply from them. Printvenue brand can be easily taken down if any new startup provides the best support and improve a bit of quality people are ready to bit extra for better quality and service.

INDIA AB WO INIDIA NI RAHA JO LIBIR LIBIR KARTA THA

Tip for consumers:
Order only if you are sure that your design is correct because after order placement there is no support

Products used:
Visit Cards, Mugs, T-Shirts

Service
Value
Shipping
Returns
Quality
Thumbnail of user nileshb4
1 review
0 helpful votes
June 12th, 2019

I shopped 2 product from printvenue my oder iD is - Oder ID - 2120-7684-0264 & 4161-2480-4402

I get both oder but on the website status still showing shipped status.

So i dropped many emails for status change delivered from shipped. But no response.

Than i do call that phone number mostly busy.

Once a connect a call they say, we can't do anything just wait.

Wrost service of printvenue.

Thumbnail of user ajays68
1 review
0 helpful votes
September 28th, 2019

Ordered an embroidered Adidas t shirt. Sent 1300 bucks. Had holes in them within 1st machine wash. Followed u. Complained. They just kept avoiding and standard automated emails. Till after more than 1 month and dozen emails and calls. They refused to accept return or pay. I should have read the reviews online. 1 star. And never trust this company. No ethics. No sense of quality either in service or product. My views

Thumbnail of user maheshk56
1 review
0 helpful votes
May 31st, 2021

From one month my product is still in process. No response to mail & call center service is also worst.

Products used:
Pen

Service
Value
Shipping
Returns
Quality
Thumbnail of user jasmeets5
1 review
0 helpful votes
September 26th, 2019

Guys,
Please dont waste your money and time on their crap product. Recently I have ordered a Canvas product which has been delivered in wrong size with worse quality.

After many follow-ups as well in last 2 months, these jokers didn't do anything, all they say every time that this wont repeat in future. Trust me we have many good sites where you can look forward instead of investing your hard-earned money and time.

Thumbnail of user vipinc
1 review
0 helpful votes
April 25th, 2018

Customer support is really very helpful for me and product quality is also awesome.

I am really satisfied with the service and quality of print venue as compared to other website like printvista and printland.

I am suggesting every person to make purchase printvenue.

Thumbnail of user ritwikp1
1 review
0 helpful votes
April 27th, 2022

Printvenue is company which cannot be trusted. Literally a cheating company. I had placed orders for 2 products on the 23Rd of Jan 2022 with an agreement to deliver the products within 5 working days. But the product was delivered after 10 days and that too only one product. The second product was cancelled by them as the due to non availability of product. And confirmed to refund the amount of cancelled product within 7 days. We are still following up for the refund even after 3 months. They hang up the calls moment the order no. Is given for checking the status of refund. Be vigilant dealing with them please

Thumbnail of user manojr15
1 review
0 helpful votes
May 10th, 2021

Not able to place order money has been deducted 2 times but im not sure if order is placed or not i didnt get confirmation sms or mail and tracking number also

Thumbnail of user abhisuchis
1 review
0 helpful votes
November 26th, 2020

Pathetic service and rude staff. I had ordered a customised pen drive which was supposed to be delivered within 6 working days. After doing lot of follow up over mail and phone I did not recieved any response from their end. Everytime I called thier customer care (which connect only once in 10 times) I just got a response that within half n hour our person will connect back to you but not a single time I recieved any call or even mail from them.
After a month of regular follow up I have still not recieved the product nor I got my money back.
This is a acute care of internet fraud and would request people not to fall in thier fancy trap. You will suffer later

Thumbnail of user estherc46
1 review
1 helpful vote
July 24th, 2018

Placed my order on 19 June as the site stated that they can deliver within 3 - 6 business days.

Poor customer support service (or more like virtually no customer service) and ended up receiving POOR quality product on 24 July 2018 - More than 1 month since I placed my order.

HIGHLY DO NOT RECOMMEND this print company at all!

Thumbnail of user chrisc434
1 review
0 helpful votes
February 12th, 2018

Magic mug that I ordered cannot be called magic mug at all! Designs all revealed without need to pour in hot water! Makes it damn ugly with a layer of of color over your design. Items received on time but I couldn't make it my Valentine gift for my couple because it's so ugly! Why do I even need to click on that 1 star? It don't worth any $#*!! Wasted my money and I didn't know it was based in India since they created a Singapore website. Totally a scam!

Thumbnail of user johng2774
1 review
1 helpful vote
August 10th, 2020

Ordered something from them and have paid the full amount! Did not get any confirmation order! Emailed them countless times and they did not get back to you. They will send an email telling you that they have closed the case afterwards. Item gone money gone!

Thumbnail of user jyotikas1
1 review
0 helpful votes
December 3rd, 2020

This is a pathetic site. I placed an order on 16th November 2020. But neither the order was processed nor any refund issued. I have been sending them email and reminder but no avail. Customer service number is always busy and no response.

Thumbnail of user divyan5
1 review
0 helpful votes
September 28th, 2018

I Ordered Magical Cushion For my Husband Birthday.
When I Received the Product Im Very Shocked... Its Really Awesome...
Thank You So Much For the Product. And Quick Delivery. Its Really Good Thank Youuuuu Sooo Muchhh Love U Lotttt.

Thumbnail of user sanahs
1 review
2 helpful votes
July 6th, 2019

I ordered a customized skin for my phone. It reached me in a really bad damaged condition inspite of them charging and additional delivery fee of Rs. 75. I reached out to printvenue to express how unhappy I was and that I would like a full refund for same. They said they would have to elevate the issue and get back to me. It took them 10 days (after multiple emails and calls) to tell me that the resolution they've come up with is is to give me a new phone skin (this inspite of constantly telling them that i don't want a new product)! They even asked me to make a video of putting the phone skin on my phone since they thought that in the photos I shared, the product did not look damaged enough and was ok to use. The customer service executives are lazy and incompetent and will give you a hundred reasons as to why they're not wrong and how it's either our fault or the courier guys fault etc. On their detailed review about the issue, they also had something written about how I said something about the product (that I never said at all!) and that it was my fault in communicating the actual issue to them.
It makes me sad how big online portals like these can scam you in such ways.
Would not recommend using this website whatsoever. Even if their service might be alright, the customer service will disappoint you.

If I could, I would give ZERO stars.

Thumbnail of user sarikan1
1 review
0 helpful votes
August 7th, 2020

It's totally a fraud company. Do not believe on them. They will take your money and after that they will not ans your calls and not even gave your the order tracking

Thumbnail of user bhanus18
1 review
0 helpful votes
September 21st, 2020

On 15th Sept 2020 i made payment of 2900 rs to Printvenue and they cancelled my order. I contacted them several times through phone and email, but they didn't replied. I literally begged for getting my money back but they never listened.

This is the email I sent to *******@printvenue.com_________________

Hello Sir/Madam,

My order was cancelled as per the ticket no - ******* (dated sept 15
2020) with information that my money will be credited back to my
Wallet. Approximately my 2900 Rs is stuck in this process.

I emailed printvenue several times for crediting the amount and made
Call to customer care also didn't gave satisfactorily answer.

These are my ticket numbers for credit my money to my wallet -
*******27**************

None of the tickets are being answered or closed after credit of my money.

I wanted to order gifts from Printvenue, but my 2900 Rs are stuck and
I don't want to debit my card again and get more money stuck to
Printvenue.

Kindly credit my money so that I can proceed to order.

Thanks & Have a nice day!______________________

But they looted my money and never tried to resolved my tickets.

Thumbnail of user yarlagaddag
1 review
0 helpful votes
January 6th, 2017

Recently i have ordered a desk calendar and it was very good. The product was worth valuable. But after ordering my product i have seen the review and i was in doubt how the product will be. But after seeing my product it was very good and i was satisfied with the product. THANK U PRINTVENUE...

Thumbnail of user simonl97
1 review
1 helpful vote
April 15th, 2019

I ordered name cards from this company due to a promotion they had. Initially, a local guy in Singapore replied my queries and order. He even mentioned that it only takes 5 working days to get my cards printed.

The it went silent for 1 month. I had to send numerous complaints to the company in India as well as paypal over the next month before the Indian company sent the print job to a cheap printing company. The name cards arrived just to satisfy Paypal's dispute resolution of non-delivery but the standard was so bad I cannot use the cards. They are totally different from the sample I sent to them. They also printed the wrong name on half the cards.

I cannot use the name cards. Total loss! Dont get conned by their promotions and promise of quality and/or timeliness. You are not going to like it.

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From the business

India's #1 destination for Customised Printing. Order #BusinessCards | T-Shirt | Engraved #Pens, Office #Stationary and many more. | 11 3001 7676

Company Representative

Thumbnail of user avinashs4
Avinash S.
Brand Manager
Typically does not respond to reviews

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